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“Way better than expected!”

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Quality Inn & Suites Airport
Ranked #97 of 142 Hotels in Portland
Fort McMurray, Canada
Level 4 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Way better than expected!”
Reviewed 24 September 2013

The facility has been recently renovated and the facilities are great value for the 3 star price.

1) Bed: 9/10 Very comfortable king size. Sheets not too starchy.
2) Bathroom: 8/10 Great shower and bath water pressure and temperature. Vanity a tiny bit small but there is a counter behind you for storing things.
3) New appliances: 8/10 - TV, coffee maker, microwave, fridge. Remote was occassionally erratic - probably just needed a new battery.
4) Cleanliness: 8/10 A few small "scuffs" on the walls. But that is normal for the traffic it sees.
5) Breakfast: 7/10 Good selection, decent quality, fresh. A bit busy on the weekend. Repetative over our 3 day stay.
6) Location: 2 minutes walk from the local "metro"....great service into and about town. A day pass for 5$.... can't beat it!
7) Service: 8/10 Really friendly and attentive. Not tremendously knowledgeable of the local area though. So we put for feet in gear and walked about and "familiarized our selves"
8) Room layout - convenient; adequate space and storage.
9) Price: 10/10 Great value for money.

In short - really glad we stayed here. Highly recommended for several days to even a couple of weeks stay. As well as for the one night "in-transit"

We (50+couple) stayed for 3 days.

Room Tip: Not all the rooms have been renovated. We were in 202. No neighbours on either side.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 26 September 2013
Thank you for taking the time to review us with such a fair rating system. We appreciate all your comments. Yes, the brand new staff needs to get to the know the area they work in. I have put it on my agenda to make sure all the new staff is educated on our surrounding area and the entertainment in the area. We appreciate all your comments and I will pass them along to the staff. We look forward to your return trip.
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313 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
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English first
Eugene, Oregon
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2013

We spent one night at the Quality Inn & Suites at the Portland Airport in Oregon.
The rooms have been remodeled. I especially liked the bathroom area. It is very
convenient and pretty.

The bed was comfortable with a good mattress.

The staff was very friendly.

Nice hot, continental breakfast.

Room Tip: It is two floors with no elevator. Therefore, you must carry your luggage upstairs. It was no pro...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary Ellen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 18 September 2013
We appreciate your honest and beautiful comments concerning your stay with The Quality Inn. It is true we are an exterior property with no elevator and it can be daunting carrying your luggage upstairs. The front desk agents are always willing to help with luggage. Just let them know you need the extra service and they will be happy to help. We will always go above and beyond because as a staff we truly believe in customer service.
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Houston, Texas
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 September 2013

For the price, this place was perfect. Great front desk service, immaculately clean room, really very spacious and well-equipped. The shuttle service was prompt and courteous, despite being at 11pm! The breakfast - as far as free breakfasts go - was pretty decent. Can't fault it really!

Room Tip: I wouldn't say it mattered....we were allocated ours at random and it was perfect.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veronica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 16 September 2013
We appreciate you taking the time to review your stay with us and look forward to future stays. We want every guest who comes to stay with us to have a restful, relaxed and rewarding visit to Portland, Or. It is our intention to provide excellent customer service and great amenities to every guest. We have a beautiful Oregon property with an outdoor pool, vending machines, guest laundry, fridges, microwaves, hairdryers, 4 cup coffee makers and 32 inch flat screen high definition dish network televisions in the rooms and a continental breakfast with waffles. We do have park and fly packages take our 24 hour shuttle to the airport and leave your car with us for a lower cost than most hotels in the area.
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Akron, Pennsylvania, United States
Level 6 Contributor
135 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 September 2013

I really liked the room and the price for the product received was excellent! The room was beautiful. I can't say enough good things about the place. I booked online and got a great deal. The room was clean and had no smell.

Room Tip: No tips really. All seemed like great rooms
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 15 September 2013
Thank you for your review. I will share your great comments with the staff and I know we appreciate you taking the time to share your stay with us and with potential guests. We know there are a lot of hotels to choose from out there and we try to provide a comparable price with a very clean room and excellent customer service to each and every guest. We look forward to your next stay with us.




I really liked the room and the price for the product received was excellent! The room was beautiful. I can't say enough good things about the place. I booked online and got a great deal. The room was clean and had no smell.

Room Tip: No tips really. All seemed like great rooms
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L A
1 review
Reviewed 14 September 2013

We stayed at this hotel for 2 nights.The whole staff was friendly and the breakfast was good.Chris sets up the breakfast area.He was very polite and tended to our needs!Keep up the good work!The rooms was clean and had no smell.We will always stay at this hotel when we are in Portland!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 15 September 2013
Thank you for your honest review of the hotel. The hotel staff will appreciate the great compliments and sincerity of your review. It is true our customer service is beyond reproach and we pride our selves on making every guest feel appreciated. Our breakfast is a basic continental but again we have a great breakfast agent who makes each and every guest feel appreciated for staying with us and the best part about our customer service is that we are sincere in the fact we appreciate all our guests and we want you to know it. We look forward to your next stay.
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Vancouver, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2013

I'd looked up the reviews of this hotel on TripAdvisor before booking here but was happily surprised with my room. It was big, very clean, and a very quiet place to sleep. The TV's were brand new, there was a mini fridge and microwave, the front desk staff was great and the breakfast in the morning was surprising complete (make your own waffle station, cereal, eggs, sausage, yogurt, fruit, etc.). The only thing that we didn't like about our room was that the door looked like it had been kicked in several times. It didn't close properly and had a gap between the door jam and the door. Other than that everything was great. Nice proximity to DT Portland too.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jasley0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 10 September 2013
Thank you for taking the time to complete a review about your stay with The Quality Inn and Suites. We appreciate your business and are so glad you enjoyed your stay. We are in the process of completing some renovations with the slow season starting to occur we have the time to complete renovations correctly and replacing doors is one of them.
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Helix, OR
Level 5 Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 August 2013

Stayed here for three nights while taking a class in Portland. I used to stay at the Comfort Inn on Sandy at 102nd, but the price has gone up - a lot, so I thought I'd try this sister company. It was great. The room was recently remodeled. The bathroom was immaculate and towels pretty good. There was a little refrigerator in the television armoire that I missed until I was ready to leave. Wish I'd known it was there. The TV was new. There are a good selection of free movies available along with the ones you pay for. Room was quiet. The breakfast was exceptional for motel breakfasts. The usual cold cereal, muffins and toast, apple and orange juice, make your own waffles, gourmet coffee, etc. But the hot food was really nice fluffy scrambled eggs (not the east coast style that is gooey) and sausage patties that were NOT swimming in grease. The woman in the breakfast room was cheery and kept the tables wiped off. There also was yogurt which isn't always the case. I was so glad there wasn't biscuits and gravy! Front desk staff was helpful, except for one woman who wouldn't say good morning to either my husband nor I. That I could ignore. Note: the office is also for Rodeway Inn. From what I saw of RI, you should skip it. I'd stay here again though.... and probably will. Not a lot of restaurants around.

Room Tip: Second floor is quieter.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Quality Inn & Suites Airport, responded to this review, 30 August 2013
Thank you for choosing to give The Quality Inn a try with so many hotels in the area to choose from we try to provide the best customer service and it is true we are slowly updating all our rooms a little bit at a time. Breakfast is a huge hit with our guests. Breakfast is 6-9 am everyday. All Quality rooms have microwaves and refrigerators in the rooms. I hope next time you stay with us you try our other amenities like the heated outdoor pool and the Fitness Center. Looking forward to your next visit.
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Additional Information about Quality Inn & Suites Airport

Property: Quality Inn & Suites Airport
Address: 9727 NE Sandy Blvd, Portland, OR 97220-4226
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #97 of 142 Hotels in Portland
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Airport 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
This upscale hotel boasts executive guest rooms and luxury suites which are beautifully appointed with deluxe pillow-top mattresses, tasteful armoire enclosures for televisions, granite shower surrounds and countertops, and chairs with ottomans for relaxing. All rooms come equipped with refrigerators, microwaves, hair dryers, irons, ironing boards and European-style coffee makers. Each guest will be able to enjoy our full hot Breakfast served in the morning, with build your own waffles, hot biscuits and gravey, scrambled eggs, sausage links, yogurt and much more. During the summer months make sure to stop by our sparkiling outdoor pool that is open daily from 10am-10pm. You will notice and experience something different at the Quality Inn & Suites Airport Convention Center. The warm and friendly staff provides superior guest service. Let us exceed your expectations. ... more   less 
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Also Known As:
Quality Inn & Suites Airport Hotel Portland
Quality Inn And Suites Airport Convention Center
Quality Inn Hotel Airport
Quality Inn Portland
Portland Quality Inn

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