Previous reviews seem to sum this place up pretty well...so I'll be brief.
Fantastic location. Extremely new, and therefore clean, property. As it is a Residence Inn, rooms are very large compared to a typical urban downtown hotel. Having a small kitchen in the room is fantastic, as in our case, we have a toddler...so it was very helpful.
Check in was pretty smooth. Friendly front desk.
Only one glitch during our stay, which was more concerning about what "could have happened", than what actually happened, and it deals with Housekeeping. While there for our three nights, we opted not to have our room serviced. Any needed new towells, coffee, etc, we just ordered from the front desk, after returning from a day's outing.
On one of the returns to the hotel room, we noticed someone had clearly been in the room, even though we had clearly left the "do not come in our room" sign hanging on the door knob. Was our Ipad, Laptop, or any other item of value stolen? No. But the simple fact that someone entered, when we specifically requested "do not disturb", was concerning at the very least.
In addition, the fact that it happened can't really be explained by saying "our worker must not have understood your request". I mean, hanging a sign like that on the door knob eliminates any potential language barriers of whomever may be in housekeeping. In other words, a do not disturb sign means the same thing in any language, regardless of their native tongue. So, there was really no excuse to be given.
Talked to the front desk. They quickly checked, confirmed it happened, apologized, and offered a rate reduction for our stay as a gesture of the apology. This was appreciated, especially since I hadn't asked for it. During check out, however, the front desk person didn't honor this (different desk person). Instead, she said that he must offered the discount for just one night, not the stay. Oh well, I wasn't about to bicker and be THAT guy....so I just left. But it would have been nice if the original offer was upheld.
Final comments....Breakfast...it was OK. Hot and cold items, nothing gourmet, but many choices. As others have written, the lines can be LONG. In fact, we skipped breakfast 2 of the days for that reason. Go early if this is important to your stay.
Lastly...a parking tip, if you're looking to save money there....there is a Secured Parking garage across the street from the hotel. Literally, right across the street (nearest the train station/river-side corner). $4 a day weekend, $8 weekday, much better than $32 valet plus tip. When it's not this convenient, I always go valet. But when parking is 20 feet from the hotel, different story.
- Official Description (provided by the hotel):
- Set a pace that suits you at the Residence Inn by Marriott Portland Downtown/Pearl District. Our brand-new extended stay hotel in Portland, Oregon offers spacious and modern studio, one- and two-bedroom suites with separate living and sleeping areas. Enjoy home cooked meals in your suite - you have a fully equipped kitchen at your disposal, and we provide complimentary grocery delivery service to fill your refrigerator - or take advantage of our hotel's free hot breakfast every morning. If your extended stay is business related, you'll have excellent perks including free Internet access at your disposal. Our hotel also offers a modern fitness center and evening social hours, to allow you to get to know your fellow hotel guests. And our superb Pearl District location puts the very best of downtown Portland, Oregon at your fingertips. Whether you're here for a few days, a few weeks, or an extended stay, the Residence Inn by Marriott Portland Downtown/Pearl District will make sure that you thrive. ... more less
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