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“Poor customer service”

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Days Inn Portland Central
Ranked #97 of 139 Hotels in Portland
1 review
“Poor customer service”
3 of 5 bubbles Reviewed 5 April 2014

The manager at the front desk had a horrible attitude. Most hotels have a noon check out time but this hotel has an 11 o'clock checkout. My flight was a 3 so I asked for a noon checkout which usually is not a problem. He rudely said 11:30 and hung up on me. He also tried to charge me a higher rate than what was available. I had to show him the lower rate which was easy to find before he would give it to me. The room is great but the customer service makes it a bad experience.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armyavn23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
    25
    66
    57
    32
    33
See reviews for
55
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44
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
pasco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 April 2014

Room pretty clean, but it does not outweigh the worst customer service I have ever seen!! So if you want average room and don't mind smart remarks and complete rudeness, then stay here. I will never stay here again!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bowlingcoachdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 April 2014

We found this hotel through Priceline and booked through their website. The managers honored the Priceline price, and we checked in with no problem. They were even willing to give us a choice of having an upstairs room or downstairs room. The room was large, and the shower was nice. The beds weren't the most comfortable, but they weren't awful. The location is in a sketchy part of town, and we heard many sirens. Continental breakfast was fine. This hotel was fine for the deal we got, but I doubt if we would stay again..

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swingindolphin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn Portland Central

Property: Days Inn Portland Central
Address: 1530 NE 82nd Ave, Portland, OR 97220-5601
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #97 of 139 Hotels in Portland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Portland Central 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Days Inn Portland
Portland Days Inn

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