The location is great, the food was okay (sot sensational), and most of the staff were friendly.
But most of it was bad. To begin, we thought the hotel was booked for about $300 for a two night stay. It turned out to be $400, not including all the taxes. After $10 a day for internet, $32 a day for parking and two-person breakfast, we left with a bill about $600. For two days!
Even the advertised amount for the room on their own website that day was $159, instead of the $209 we were charged. When we went to talk a woman at the lobby, she was totally obnoxious about it and basically told us to take a hike. Her name is Kaitlyn, don't get in her line.
This was not a good deal for the price paid, and they do not honor any Best Price Guarantee, even with their own company's website prices. They were also rude and have overpriced amenities. Skip this hotel and go to one that will treat customers with respect.
- Official Description (provided by the hotel):
- Plan a memorable getaway to Portland Marriott Downtown Waterfront. Our upscale hotel in Portland, Oregon sits along the Willamette River in the heart of the action offering city and waterfront views. Enjoy our perfect location near Keller Auditorium, Riverplace Marina and Portland State University. ... more less
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- Also Known As:
- Portland Marriott Downtown Hotel Portland
- Marriott Portland