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“Great cookies - great stay!” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Portland

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DoubleTree by Hilton Hotel Portland
Ranked #34 of 138 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Fairfield, Ohio
Level Contributor
179 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Great cookies - great stay!”
4 of 5 bubbles Reviewed 16 August 2014 via mobile

It is always good to be welcomed with a freshly-baked cookie! This hotel is located across the street from a large park and also a mall. We stayed in a premium room on the 12th floor. It was large room that included a nice chair and Audubon and also a work desk. It is always a bummer to pay for parking, but that is the only negative about this hotel. Nice!

Stayed August 2014
Helpful?
Thank Tammi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 24 September 2014
Tammi H,

Thank you for your stay last month and very positive review here on TripAdvisor. On behalf of our entire team we are grateful for your business. I am so glad you enjoyed the cookie and I agree it is a great way to start any visit!

I am hopeful we have the luxury of serving you again soon and invite you to please contact me directly if I may assist with any future reservations.

Kind regards,.

Terry Goldman - Hotel Manager
tgoldman@portlanddoubletree.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,891 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Vancouver, Canada
Level Contributor
93 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

I stayed here with my wife and three teenage kids overnight en-route to Oregon coast. The rooms are very spacious, and we had a rollaway bed added panda there was still plenty of room. The room has a dressing table outside of the bathroom in addition to the basin and cabinet in the bathroom hence with teenage girls this was a bonus.

The hotel pool is ok, and the breakfast was also good value.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew255103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 24 September 2014
Andrew255103,

Thank you for choosing to stay with us on your way to the coast. I am grateful to read you had an enjoyable visit and appreciate the feedback. I hope we have the luxury of serving you and your family again soon.

Please let me know if I may assist with any future reservations.

Kind regards,

Terry Goldman - Hotel Manager
tgoldman@portlanddoubletree.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
270 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed 16 August 2014

I recently stayed at this property for a convention. It is very close to the Portland Convention Center either by walking (<15 minutes) or taking the Metro (2 stops). The room was decent, but nothing spectacular. The fitness facilities are rather limited. The breakfast buffet did have a good selection of food items and was reasonably priced. I would consider staying at this property again.

  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Samuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 24 September 2014
Samuel A,

Thank you for your stay and review last month of our property. I appreciate your comments and wanted to share we are very excited about an upcoming renovation planned for early 2015! Lots of new things to look forward to as we modernize the look of the hotel a bit.

Please let me know when you are ready to make your next reservation and I will be glad to assist.

Cheers,

Terry Goldman - Hotel Manager
tgoldman@portlanddoubletree.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Canaveral, Florida
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

This hotel was by far one of the favorites for this trip. Doubletree is always a great experience for me, but being greeted by those warm chocolate chip cookies never gets old :)

The room size was unbelievable, easily the size of two hotel rooms. The bathrooms were also very large and had a nice vanity area separate from the shower and toilet area. Our view overlooked the city, which was great for the 4th of July, our own personal fireworks shows!

The location couldn't be much more convenient, especially if you've rented a car. There is a parking garage attached to the hotel for parking and there is a giant shopping mall right across the street. This hotel is less than a block from the public transportation that takes you right into the city. The pool was nice, but it was a bit cold for us to really enjoy it.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerryGoldman, Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 20 August 2014
Jess M,

Thank you so much for your recent stay and fantastic review here on TripAdvisor. it means so much especially since you are a senior contributor to the site. I am so glad you enjoyed the room, location and especially our cookies.

On behalf of our entire team, thank you for your business and we hope to have the luxury of serving you again soon.

Kind regards,

Terry Goldman - Hotel Manager
tgoldman@portlanddoubletree.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 August 2014

excellent hotel, rooms, staff. Gym is rather bland if you're a gym nut but otherwise very clean and comfortable and close to amenities including Trimet transit and easy walk to conference centre and downtown.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve F, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 15 August 2014
Anthony P:

Thank you so much for staying with us and for taking the time to write a review here on TripAdvisor. I'm always glad to hear such positive comments about our hotel, location, and especially our staff. If you need a more extensive gym experience there are several in the area and perhaps your own membership is transferable (the LA Fitness is just a few blocks away). I do hope we have the chance to welcome you back again sometime soon.

Kind regards,
Steve Faulstick, General Manager
sfaulstick@portlanddoubletree.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, United States
2 reviews
4 of 5 bubbles Reviewed 14 August 2014

I am really grateful for the assistance of the person in charge at the entrance of the parking lot during my check out Monday morning around 10 AM. This person went above his call of duty help me find a jacket that I have lost while transporting my luggage to my car. Thank you very much

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Agustin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve F, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 15 August 2014
Agustin C:

Thank you very much for staying with us and thank you for the review. I absolutely love this story and I am sharing it with my staff as an example of just how much that extra effort means to our guests. I'm glad your jacket was located and look forward to welcoming you back on your next visit to Portland.

Many thanks,
Steve Faulstick, General Manager
sfaulstick@portlanddoubletree.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
238 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

The hotel is close to the city, and in an easy to get to location right off the highway. Clean, comfortable rooms, and the AC was effective and quiet :)

The only issue I had was with the roads blocked off and having to circle the block to find the way in due to the construction in the area. Even though the construction was visible from my room, I could not hear it in my room.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dwaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve F, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review, 14 August 2014
Dwaine S:

Thank you so much for staying with us and for taking the time to write a review here on TripAdvisor. I'm very glad to hear you were comfortable during your stay with us. I do apologize for the construction happening this week - unfortunately we didn't have any say in when and how the city decided to carry out the Tri Met track maintenance. The upside is that it is only scheduled to last this one week and everything should be right back to normal come Monday. So next time you staying with us everything should be perfect! We look forward to seeing you again.

Many thanks,
Steve Faulstick, General Manager
sfaulstick@portlanddoubletree.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Portland

Property: DoubleTree by Hilton Hotel Portland
Address: 1000 NE Multnomah St, Portland, OR 97232-2111
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Portland
#27 Family Hotel in Portland
#29 Business Hotel in Portland
#31 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 477
Official Description (provided by the hotel):
The DoubleTree by Hilton Portland is a full service hotel with two restaurants, a seasonal outdoor pool, executive meeting center, four spacious ballrooms, complimentary fitness room and business center. The hotel is across the street from the one of Oregon's largest indoor malls where you can take advantage of the state's tax free shopping on retail items. The MAX Light Rail runs directly from the airport to our hotel for $2.50. We are Oregon's leading sustainable hotel and just four blocks or two MAX stops for the Oregon Convention Center. It is easy to connect to all of Portland's attractions via the light rail or streetcar systems and stops are across the street or two blocks from the hotel respectively. As with any DoubleTree, we greet all our arriving guests with our world famous DoubleTree Chocolate Chip Cookie with Walnuts, a delightful way to start any stay. Our team looks forward to Passionately Serving you with Excellence soon. ... more   less 
Reservation Options:
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Also Known As:
Doubletree By Hilton Portland Hotel Portland
Doubletree Portland
Portland Doubletree

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