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“Fantastic service”

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Kimpton RiverPlace Hotel
Ranked #1 of 139 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic service”
Reviewed 17 June 2014

We were looking for a hotel in Portland for a quick one night visit. We were familiar with the Kimpton group of hotels and choose the RiverPlace Hotel. From the reservation call to the check in at the hotel, the service was flawless. At check-in the front desk staff were professional, helpful, and very attentive. They asked about our visit, what we liked to do, and would we like dinner suggestions. They made dinner reservations for us and their suggestion was perfect. The room was clean and well appointed. From the staff, to the room, to the complimentary riverside cocktail hour, I would recommend the RiverPlace hotel for you next visit to Portland.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 27 June 2014
Kevin, thanks for visiting with the family. We love hearing the word "flawless" in any review, just makes our day! See you soon.

Ryan
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1,659 reviews from our community

Traveller rating
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    234
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (592)
Date | Rating
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English first
Portland, Oregon
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

My husband and I stayed here for one evening at the beginning of our second honeymoon. We had arrived late at the the hotel after celebrating our 10th anniversary with a vow renewal, and the staff was very prompt and courteous, they helped with our bags, and showed us to our room. The Valet (Andrew I think?) was very professional and quick. The cost of valet is a little high, but it was worth it to us for the convenience factor. We had reserved their basic level room, since it was only a one night stay. I had mentioned that we were celebrating when I made the reservation, and at check in I was told we were upgraded to a river view room. The room was lovely, and the sweet extra touches were very nice, they had a chilled bottle of champagne, chocolate, and rose petals waiting for us in our room. The view from the small balcony was very nice. The bed was comfortable. We had to catch an early flight the next morning, so the restaurant was not yet open, but the front desk was able to direct us a to a lovely little cafe on the river where we were able to grab a quick bite before taking off. All in all the experience was wonderful. We don't have the need to spend the night in Portland very often, but if we do again I would choose The RiverPLace without hesitation, and recommend to family and friends who might be visiting.

Room Tip: The river view rooms were very nice, view of the river, bridges, and city lights. The balcony was sm...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BethO19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 27 June 2014
So glad to hear we started your 2nd Honeymoon off right with an upgrade, champagne, and rose petals. We hope the rest of the trip went just as well. Lets do it again on your 11th anniversary.

Ryan
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california
Level Contributor
179 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 June 2014

We love to stay at Kimptons as they are always unique and fun. This hotel is located on the Willamette river in Portland right off a marina. There is a river walk and restaurants in the area. It is a busy area as there are dragon boat races going on from 5 to 9 every evening. Also a main highway bridge goes across the river so there is car noise also. It was a little noisy at night as the windows are not double paned. But it is a fun location and the river view also includes a view f Mount Hood.

Room Tip: Choose a river veiw room high up
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Green Features: This is an environmentally friendly hotel with eco products
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank hyknski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 17 June 2014
Thanks for your loyalty towards Kimpton Hotels! Sorry for the noise you encountered. We don't hear too many complaints about the traffic noise but if you are pretty sensitive to downtown noises we can always offer up a courtyard suite which faces the interior courtyard garden. They tend to be a bit quieter. Thanks for the review!

Ryan
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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

we just stayed at the RiverPlace Hotel. It was a wonderful experience. The front desk staff was supper helpful and friendly. They really go out of their way to be helpful. We were upgraded to a condo and were very surprised and appreciated of the cupcakes and drinks for our daughter's birthday. I would highly recommend a stay at this terrific hotel.

Connie

  • Stayed June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank connie-tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 17 June 2014
Thanks for the recommendation! So glad that you and your family enjoyed the complimentary upgrade to one of our Marina View Suites and we could help with the birthday celebration. Hope to see you soon!

Ryan
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sunnyvale1
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 June 2014

I agree that it should be number one on trip advisor. The room we stayed in was very clean . The decor was fun. I thought that the staff was amazing. They do a fabulous job at making you feel comfortable in their hotel. We asked the front desk a few times about places to eat and they always recommended some great places to eat. They not only gave us the name of some good places to eat but pulled out a map and showed us how to get there. If you are concerned about the price for parking at the hotel they are more than willing to give you other options. There is a garage that is just right around the corner from the hotel that is half the price. In the morning they have coffee and tea and juice for the children. I enjoyed the small things they did like have glow necklaces for the parade that was at night and one morning had trail mix and places to hike around Portland. They also had a basket with kites and balls to play with on the grass. We borrowed their bikes one morning to go to breakfast. The hotel as you can tell by the pictures is by the waterfront . We enjoyed walking along the pier. The only suggestion I would have for the Hotel is to have other options for their wine hour for those who do not drink. Some nice apple cider would have been great. They do serve some cookies that are delicious.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank sunnyvaleSunnyvale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 17 June 2014
Fantastic review! Thank you. From the sound of things you really took advantage of all our little extras. We have some pretty exciting plans for this summer including running programs, free yoga classes, s'mores hour and movie nights. Hope you can rejoin us before the summer ends!

Ryan
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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2014

We stayed at this property in April 2014. My husband was returning from a 12 month deployment and I thought this would be the perfect little place to stay for his first night back. We were not disappointed! We were upgraded upon check-in to a beautiful corner suite. The hotel is beautiful, the staff are extremely friendly and the rooms are spacious and decorated lovely. The location is perfect for a walk near the waterfront and there are several cute restaurants and cafés nearby. We've stayed in hotels all over the world and this one goes on my list of favorites. We look forward to staying again the next time we are in Portland.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SFamilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 17 June 2014
Please thank your husband for his service for us, our service to the both of you is the very least we could do. Thank you so much for staying with us over this very special occasion.

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2014

Each encounter with the staff was a pleasure. The team at Riverplace Hotel is dialed in to make you feel so welcome. Valet was cheerful, front desk check-in was efficient, fun complimentary wine hour hosted by the General Manager, and a super busy restaurant happy hour with staff that still managed to serve with speed and a smile. This property is an absolute gem for Portland due to the location (especially when the weather allows for you to wander around the area either on foot or with the complimentary bikes.) Our room had a spectacular river view and we enjoyed the people watching along with the dragon boat racing happening that day. Quick tips: grab a seat in the bar, order the crab stuffed deviled eggs, an adult beverage, then plan on taking a leisurely stroll right outside of the restaurant to soak in the Portland culture.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chester Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, 17 June 2014
Boy does that quick tip sound amazing right about now! Thanks for the mention of our staff and their service and thanks for choosing the RiverPlace.

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton RiverPlace Hotel

Property: Kimpton RiverPlace Hotel
Address: 1510 SW Harbor Way, Portland, OR 97201-5105 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel)
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#1 Luxury Hotel in Portland
#2 Romantic Hotel in Portland
#3 Family Hotel in Portland
#11 Green Hotel in Portland
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton RiverPlace Hotel 4.5*
Number of rooms: 84
Official Description (provided by the hotel):
Stay Tranquil. A landmark presence on the riverfront, Kimpton RiverPlace Hotel captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland's city center. Stay closely connected or blissfully removed - RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and complimentary access to the Oregon Athletic Club at RiverPlace. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more   less 
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Also Known As:
Larkspur Collection Portland
Riverplace Hotel Larkspur Collection

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