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Kimpton RiverPlace Hotel
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Reviews (1,785)
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All reviewsthe riverdegrees restaurantrocking chairsathletic cluba river view roomwine hourcomplimentary winewaterfront parkone bedroom suitewonderful hotelbeautiful roomvalet staffclose to downtownvalet parkingthe entire staffhappy hourthe location is perfect
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750 - 755 of 1,785 reviews
Reviewed 27 June 2014 via mobile

The Skinny:

Parking- valet $$
Decor- eclectic
Service- excellent
Linens- soft
Bath Products- Kimpton

We chose to stay here our last night in Portland bc it was so highly rated on Tripadvisor. I got a room using our AAA card and we received a $25 dining credit and bc I am a Kimpton member I also received a $10 mini bar credit. When we arrived the front desk staff let us know we had been upgraded to a one bedroom suite overlooking the Marina. How sweet is that?? Every staff member we encountered was so polite friendly and professional.

Our room was huge! We had plush robes, washer and dryer, and a great view. We decided to get in room dining (BBQ shrimp a must- you will not want to share) and never leave this comfy room.

Check out took two minutes if that. We called valet before we left the room so the car was ready by the time we got to the lobby.

Awesome hotel!

Stayed: June 2014, travelled as a couple
Thank melobeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 8 July 2014

Wow look at all those reviews! Congrats on being a top contributor. Thanks so much for the mention of the staff. I love that they were able to provide that awesome upgrade for you. Till next time.

Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

I went back and forth here on my rating because it's not a five star hotel in many ways. The bathroom is only average, and the room decor is pretty tacky. However, the stay was so relaxing and abrasion-free that I have to give it the full five. The staff here is top-notch. The bellman was always on the ready to get our car with a smile on his face. The waitress in the restaurant went above and beyond when she learned that our food was cold, bringing hot food immediately and apologizing profusely. The yoga class my mom took was friendly and good. Literally, everyone we encountered had the same dedication to hospitality, and it made a real impression. Additionally, the Internet here was faster and easier to access than the far more expensive and chichi places we stayed in during this trip -- a real bonus because work continues to exist while we are out of town.

On balance, the hotel earned the full five.

Stayed: June 2014, travelled as a couple
1  Thank sjgjess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 27 June 2014

We certainly appreciate the 5 stars especially coming from a top contributor! Thanks for all the kudos to the staff. I agree they are truly amazing.

Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Stay here, or don't stay anywhere.

Okay, okay... don't sleep on the street if you can't get a reservation here, but if there's vacancy there's no other hotel you should consider over RiverPlace. It's has the best location, the best accommodations, the best (BEST) staff, and on and on and on.

I've spent 84 nights at RiverPlace over the course of the last year and a half or so due to work travels. These folks will take care of you, and will do anything in their power to ensure that you have a wonderful stay.

Room Tip: Marina/River view is the best, but all rooms are pretty good.
  • Stayed: June 2014, travelled on business
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Thank amiller320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 25 June 2014

Thank you Mr. Miller for the review! I can tell you that the staff loves you just as much as you love them. Thanks for the loyalty and your sense of humor. You are always a welcome guest here at the RP and I am so glad that we can take a little stress out of all that traveling that you do. I am sure we will see you soon.

Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

We stayed here for 2 nights last week. The room was spotless, roomy, and very comfortable. The lobby staff was very friendly and helpful. We attended the wine reception off of the lobby. The wines we could sample were delicious, and the tips were donated to a book charity for local children. The bellmen were also very friendly and helpful. There were good places to eat nearby, and it was fun to soak up the vibe along the river.

  • Stayed: June 2014, travelled as a couple
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Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 25 June 2014

We appreciate the review and appreciate you donating to the Oregon Children Book Bank. Our Care Committee has done a wonderful job of teaming up with some local charities and our generous guest have really made an impact. If anyone is reading this review and coming to the hotel by July 1st it is not too late to donate a few children books at our front desk. All of the books donated go directly to families with children that cannot afford books. We look forward to having you again soon.

Ryan

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Reviewed 20 June 2014

I travel to Portland frequently on business and look forward to my stays at the RiverPlace. The rooms are spacious, well appointed and all the rooms I've stayed in have a deep soking tub which I love. Everything is immaculately clean. The staff will bend over backwards to get you anything you need. The location can't be beat - right on the river with a lovely greenbelt for nice long walks or runs. You won't regret staying here.

  • Stayed: June 2014, travelled on business
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    • Cleanliness
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1  Thank Cris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 27 June 2014

Chris, with comments like those we wouldn't want you to stay anywhere else. Lets do this again soon. Thanks for the awesome feedback.

Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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