Booked three nights through American Express Fine Hotels & Resorts.
We booked an Executive King and were advised at check in that we were upgraded to a Symphony Suite. While the room was comfortable, it was very cluttered. Lots of heavy furniture to maneuver around. We arrived at night so the curtains in the room were drawn. In the morning we saw that the windows face into a brick wall. The Executive King we booked had a city view. I'm really not sure if this is an upgrade. I think it would have been nice to mention brick wall view at check in.
Also regarding check in, the person who registers you at the hotel is also the bell-hop to bring your bags to the room. We were checked in by a nice, young lady who didn't weight more than 100 pounds. I felt odd having her lug our bags up and set them up in the room. Is this sexist on my part, or just gentlemanly?
Breakfast was included in our rate, but only $12 per day, per person. So each morning we went $20 over. Breakfast included?
Having mentioned these rather minor items, we absolutely enjoyed our stay and would come back to The Heathman anytime.
- Official Description (provided by the hotel):
- One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more less
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