I had heard and read so many great things about the Heathman....I started to wonder if there were two Heathmans during my stay there. The service was terrible. We had just stayed at a top notch hotel in the Willamette Valley and were expecting the same or a similar level of service. They couldn't have been more different. We could not count on the valet to actually pull our car around when we called. When we had bikes that needed to be loaded onto the bike rack on the car--the bellman sat there and watched us (two women) load our own bikes without even offering to help (despite my $20 tip for basically nothing the previous day). Same deal when we checked out--the bellman watched us load our own bags into the car....it was quite remarkable.
Our room was small and nothing special. Our hallway and room had weird odors in it throughout our stay. If I didn't know better, I would have thought we were sleeping next to the kitchen.
I would not stay at the Heathman again. I love Portland--but the hotel almost ruined the visit for me.More
- Free Wifi