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“Comfortable Room, Accomodating Staff, and Good Coffee and Wine”
Review of Mark Spencer Hotel

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Mark Spencer Hotel
Ranked #8 of 141 Hotels in Portland
Certificate of Excellence
Snoqualmie, Washington
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Comfortable Room, Accomodating Staff, and Good Coffee and Wine”
Reviewed 9 April 2011

Our visit got off to a rocky start as our room was not ready when we arrived at 4:30pm, and we were tired from driving. However, that was soon forgotten by the wonderful wine reception and comfortable room. The hotel staff was professional and accommodating. The all day coffee bar was great and I took full advantage of it. Check out is at a respectable time, too - 12 pm. I was even granted a check out time of 1 pm. The only opportunity for improvement that I noticed was that the housekeeping was average. The bathroom and bedding was spotless; however our room came with a small kitchen and dishes, and the dishes were not very clean. I had to wash them before we used them. On morning, I left a couple of coffee cups and small plates in the sink and housekeeping did not wash them, even though they had serviced the room. To me, that is a small sacrifice for a very comfortable and reasonable hotel in downtown Portland.

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  • Stayed April 2011, travelled with family
    • Value
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Helpful?
2 Thank Angie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Oostburg, Wisconsin
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 30 March 2011

This was the most enjoyable hotel I've stayed on. I submitted a bid for the price of my room, which was accepted. They have a terrific breakfast. Hard boiled eggs (shells removed), stainless steel flatware instead of plastic, good granola, and thank you for the incredible make-your-own-delicious cup of coffee. (You gotta' try it.) Location is perfect; there's a Stumptown coffee half a block away, I bought snacks at Whole Foods one block away, Powell Books is one block away, and there a block of food carts 2 short blocks away. Portland is a great walking city - a "Disneyland for Adults". A plethora of bars, restaurants, coffee shops, and opportunities to get cash back on those credit cards.

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  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jwprice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snoqualmie, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2011

Based on other's reviews and the description of the hotel (great location, executive suite with "immaculate" kitchenette, complimentary wine reception and appetizers, etc.) we were very excited for our stay. Unfortunately, we were unimpressed! I can appreciate the fact that the hotel is historic, but did not appreciate that the rooms were not maintained, smelled musty and like cat urine (to the point that we changed rooms, which did not help much... from cat urine to wet dog smell), and the rooms just felt dirty and dark. We have a young child, so thought the convenience of a kitchenette would be great. The vintage stove did not work and there was no microwave. The espresso machine that is advertised as an amenity was not working 3/4 of the time, the water was turned off for a couple hours for repair during our stay, and the complimentary afternoon tea and cookies and evening wine and appetizers was very chintzy.

The plus side of the hotel: Great location, friendly (but not overly friendly) staff (although WAY understaffed)

The negatives: the hotel rooms stink, felt dirty, outdated, the value is WAY overstated

Will never return to this hotel, and would not recommend this hotel to anyone.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sm9502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, OK
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 March 2011

This was our second visit to the Mark Spencer, both times for 5 nights, and we've been comfortably pleased both times. Per other reviews, it is true the walls are thin if the neighbor is clomping around or playing his guitar at midnight, but Chris at the front desk handled the guitar issue, and things were fine. Chris also handled the smoke alarm chirping on the first night, and they changed the battery in minutes. It wasn't a huge problem, just one of those things that can't be predicted.

The location is perfect, with Powell's Books, Whole Foods, Henry's Tavern (great happy hour food), and the Living Room Theatre all within 3-4 blocks. The metro is a few blocks away and the streetcar either outside the door or 1 block over, depending on your direction. Breakfast is just right for us, the coffee machine is a fun treat, and the happy hour wine was a nice way to meet other guests.

The hotel is old, and the rooms show their age, but renovations are in the works. The kitchenette is nice--at least the refrigerator, and a microwave is available on request, but would probably be nice to have them as standard--more so than the full stove. There are long term stay guests, so the stove makes sense. The new fitness center is small, but quite adequate. We use mass transit, not a car, so no comments on the parking.

If you want shiny new, with a pool for the kids, and all the bells and whistles, the Mark Spencer is not for you, but for very nice staff, helpfulness, friendliness and convenience, it is the place we'll choose in Portland.

  • Stayed March 2011, travelled as a couple
    • Value
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Helpful?
2 Thank pwjprun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
Reviewed 23 March 2011

I rented a meeting space at The Mark Spencer Hotel for a Manager retreat. The staff was very helpful in getting the space prepared for my needs. They had fresh hot coffee ready along with pastries and muffins. Throughout the day they checked in periodically to refill water and coffee. I was very impressed how the staff made sure all our needs were being met. The experience overall was very good. I appreciated I had one less thing to worry about for the day.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WalterSof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ware, Massachusetts
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 March 2011

This is the first time we've ever gone *back* to New York City looking forward to peace and quiet. All night long we were serenaded by truck, trains, jets, church bells that ring at six am (on a Saturday?) and even a helicopter! Not to mention the noise from local bars and partiers. We asked for a room change and told that ours was one of the quietest. Lack of carpeting and drapes in the stark room did not help abate the incredible racket. Great place to stay if you don't plan on sleeping.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank unavailable11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Hueneme, California
2 reviews
Reviewed 18 March 2011

I had the best time staying at the Mark Spencer Hotel. I parked my car in their underground garage and never got into it again until I left. Everything you need is right outside the Hotel door. Beside the convience of the hotel, the hotel is such a nice and warm place to stay. The staff were so helpful and nice and the rooms were very clean and updated for an older hotel. I just loved it and will surely come back again.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gyni49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mark Spencer Hotel

Property: Mark Spencer Hotel
Address: 409 SW 11th Ave, Portland, OR 97205-2603
Region: United States > Oregon > Portland > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Portland
#22 Romantic Hotel in Portland
#25 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Mark Spencer Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
In the world of hospitality, there are a few unexpected places in which timeless European flair, cultured style and Old World courtesy are vibrantly alive. These lasting impressions are also accompanied by a profound respect for another very precious aspect: your comfort. Welcome to The Mark Spencer Hotel, an exceptional value in the hub of the city. ... more   less 
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Also Known As:
The Mark Spencer Hotel Portland
Mark Spencer Portland

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