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“Recommended! Great rooms, location, staff”
Review of Mark Spencer Hotel

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Mark Spencer Hotel
Ranked #7 of 144 Hotels in Portland
Certificate of Excellence
Reviewed 11 July 2014

Stayed for four nights with teenage daughter, destination Portland for a fun summer road trip. Found this hotel by looking for downtown location, Trip Advisor recommendations, and price.

Many great things about this hotel, not in any particular order:

1. Location -- this is walking distance from anything downtown. We had a car but only needed for a visit the coast.
2. Staff -- so friendly, accommodating and helpful. Couldn't ask for better.
3. Price -- I didn't get an email confirmation, so the day we were arriving I kinda panicked and thought I'd better check the website to make sure they have rooms in case my reservation had issues (of course I could have called, but who does that?!! LOL!), and I found that a queen suite was less expensive than a king standard. We stayed in the king the first night, then they were happy to let me switch to the other room the rest of the stay. The difference paid for the parking ($20/day, very typical in downtown Portland) and then some! They offer a AAA discount, too. Oh, and the hotel will let you try their own version of Priceline, right on their website, "Make them an offer."
4. Cookies and wine and coffee -- there are always cookies, good ones, and every afternoon a wine "tasting" with cheese and crackers. And you can take the glass to your room. There is an awesome coffee available at no charge 24/7, and it makes regular, espresso drinks, etc., with the push of a button.
5. Beds -- comfortable! Lovely linens!
6. Free wifi!

And some general observations:

The kitchens were complete, but oddly, no microwave. Rooms very clean!
The breakfast was minimal with cereal, toast, boiled eggs, and we always went to Cheryl's (around the corner and the restaurant that serves as the hotel's "room service"). Loved that restaurant, especially the yogurt parfait.
Parking is secure and safe, underground, with key access to open the garage door.
Noise level was low even with a street-view room.

Loved our stay at the Mark Spencer! Highly recommend it, and would definitely return!

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Gigi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 14 July 2014

What a wonderful way to spend the summer on a road trip with your daughter! I'm sure you both found many things to do in Portland with our Farmer's Markets, theatres. Rose Garden, Chinatown, tax-free shopping and the many events happening all over the city. I hope you found your way to Powell's Bookstore! I appreciate all your comments listing the things you and others love about the Mark Spencer Hotel. Thank you for choosing to stay with us. I hope your road trip is filled with fun and adventure!
Have a wonderful summer!
Pam

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831 - 837 of 1,634 reviews

Reviewed 11 July 2014

What a great little spot! This hotel was everything we were looking for. The rooms were a great size and the staff kept our room in magnificent condition everyday, even going to the extent of keeping our shoes lined up! The staff at the counter, John, Brian and a stunning young lady were just lovely. They had great suggestions of sight seeing, took the time to highlight maps for us, informed us of public transport..absolutely everything they had covered! Breakfast was lovely, as was the wine tasting in the evening. It was such a pleasent stay and one of the best hotels I have stayed at in a long time...the staff just make it such an enjoyable stay and it was in a very convenient location.

  • Stayed: June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Katherine_Louise28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 14 July 2014

Wow! Thank you so much for the lovely compliments. Our staff truly enjoys being of service to our guests and sharing their love of Portland. I will pass along your comments to John, Brian and all of our "stunning" ladies at the front desk. I'm always happy when our guests have enjoyed the evening wine tasting. It's a great time for us to get to know you and for you to become familiar with our award winning Oregon wines. Thank you for staying with us. It was our pleasure to have you as our guest.
All the best,
Pam

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Reviewed 9 July 2014

Christina was fabulous! The staff, especially John and Michael, could not have been more helpful. Suggesting places to eat and side trips, printing maps for us, and being genuinely friendly....... This certainly was noted by four women traveling together from the south. It was wonderful having plenty of room to spread out and the location was perfect for walking. Loved the beds and linens!

Room Tip: Room 302 was perfect!
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  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
Thank deltadeltadelta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 14 July 2014

Greetings from the Pacific Northwest! I'm so happy you enjoyed your visit to Portland coming all the way from Georgia. We loved having you and your friends stay with us and I will be sure to pass along your kind comments to Christina, John and Michael. Thank you for staying with us and we hope to see you again soon.
Have a wonderful summer!
Pam

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Reviewed 7 July 2014

I was in Portland for 4 days on a solo adventure and wanted to stay downtown so I didn't have to worry about driving in an unfamiliar city. The Mark Spencer accommodated my budget with their Washington Plaza studio apartments, which was only 2 doors down from their secure parking garage. Nice, simple breakfast each morning. The only con was an additional per night fee to park, which was pricey.

Room Tip: If you're on a budget, ask about the Washington Plaza studios. They don't seem to advertise...
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  • Stayed: June 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank JustPeachy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 13 July 2014

Happy to hear you enjoyed your visit to Portland. The city is very pedestrian friendly with short blocks so walking around is quite easy and enjoyable. I know downtown parking can be expensive, but we do offer one the the least expensive options in town. I truly appreciate getting your feedback and hope to see you again soon. Thank you for choosing to stay with us!
Have a wonderful summer!
Pam

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Reviewed 7 July 2014

We checked in late at night after a very long train ride, and we were tired and grumpy. The two staff at the desk could not have been more welcoming -- not only the young man who hurried away to find us a plate of cookies, but the young woman next to him who was enthusiastically describing sightseeing options to a couple of other travelers. Both desk staff were warm, helpful, and brimming with enthusiasm for Portland. I wish that all hotels could understand what a huge difference this first impression makes for travelers!

We found the hotel charming overall. Our room (junior queen suite) was very clean and spacious, and the linens are fabulous! As others have commented, the location is ideal and the teatime and wine reception are very nice amenities. The continental breakfast could use improvement to bring it up to the standard of the rest of the hotel. The offerings were quite average and the serving and eating area need more constant attention during breakfast hours so that guests don't find themselves sitting down to a dirty table.

We enjoyed our stay and would certainly return.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank relevart1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 13 July 2014

We love to welcome guests to our beautiful city and eagerly await the chance to share what it has to offer. Each staff member seems to have a few favorites, from dining to shopping, and are happy to make suggestions and give directions to you so that you can experience what the locals enjoy. Thank you for sharing your breakfast experience as this allows me to further train employees and make the dining experience more enjoyable for everyone. I truly appreciate your feedback. We look forward to seeing you again soon. Thank you for choosing to stay with us.
All the best,

Pam

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Reviewed 4 July 2014

I would highly recommend this hotel. The rooms were nice and spacious. And the staff was fantastic. Christina, Michael and John are some of the names that come to mind. They were so helpful in giving advice on places to go and see. Went out of their way to make our stay fabulous. Would definitely go back there!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 13 July 2014

It was so nice of you to remember some of our staff. They take pride in their complete knowledge of the city and are always happy to share that with our guests. They love telling you about their favorite places! Thank you for kind review and we hope to see you again soon.
Have a wonderful summer!
Pam

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Reviewed 3 July 2014

We wanted to be in the heart of Portland, and the Mark Spencer Hotel didn't disappoint!

This is an old building with character, and great rooms. The ground floor reception was a very nice, as were the staff at check in. Try to be there for the evening wine and cheese mixer!

The elevator is tired and slow, but the view from the room, with it's compact yet functional layout ,was worth the wait.

We had everything we needed for our short stay, and we look forward to coming back again!

Room Tip: The high floors are less likely to have traffic noise from the street and street cars below
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  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded 13 July 2014

Thank you for staying with us. We do have one of the best locations - right in the center of this beautiful city. There are so many wonderful things to experience in Portland, from award winning dining to show stopping theatre to tax free shopping. I hope you enjoyed it all! We would love the opportunity to be your hosts the next time you visit Portland. Thank you for being our guest.
Warm Regards,

Pam

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Additional Information about Mark Spencer Hotel

Address: 409 SW 11th Ave, Portland, OR 97205-2603
Region: United States > Oregon > Portland > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#22 Romantic Hotel in Portland
#22 Family Hotel in Portland
#25 Business Hotel in Portland
Price Range: £101 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mark Spencer Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
In the world of hospitality, there are a few unexpected places in which timeless European flair, cultured style and Old World courtesy are vibrantly alive. These lasting impressions are also accompanied by a profound respect for another very precious aspect: your comfort. Welcome to The Mark Spencer Hotel, an exceptional value in the hub of the city. ... more   less 
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Also Known As:
The Mark Spencer Hotel Portland
Mark Spencer Portland

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