The hotel has a quaint cozy feel about it, its well located and the lobby bar is quite good although there are so many negatives. There are only 2 lifts that are incredibly slow, you will wait up to 5 minutes everytime you need to use them, there was a soccer team staying at the hotel at the time and it seems its something that the hotel are not used to and are inexperienced about dealing with international sporting teams and treating the other hotel guests with any respect at the same time. There are no bathrooms in the lobby of the hotel only on level 2 where the soccer team had their meeting rooms and staff were more than reluctant in letting you use them, after asking a member of staff where the toilets where I received a response of "You know where the toilet is its in your room as your a guest" said the lady with an Australian accent.
The valets drive very dangerously, I witnessed the valet almost hit a family sitting near the driveway when reversing at speed then proceed to scrape the mirror of the black SUV without a care in the world, it could be the guests rental car in the previous review although I would think that damage to the cars is a regular occurance, I was also surprised in some of the upper managements casual dress sense of jeans.
- Official Description (provided by the hotel):
- The Westin Portland Hotel is located In the center of Downtown Portland with easy access to some of the city's best dining, shopping, and entertainment. ... more less
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- Also Known As:
- Westin Portland Hotel Portland
- Portland Westin