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Brasada Ranch
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Reviews (770)
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524 - 529 of 770 reviews
Reviewed 31 August 2014

We were treated so well on our family trip, we would like to say Thank you to some exceptional staff employees we encountered on our stay.
Mary and Janice at the front desk, Bethany, Emily(awesome with the children) Stephanie, Adam our Server, Casey and his crew, Bryant, Korbin, Molly and Tim. We know we missed some, but really everyone was just excellent!!

  • Stayed: August 2014, travelled with family
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Thank danab307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff S, General Manager at Brasada Ranch, responded to this reviewResponded 2 September 2014

Dear Dana B,
We are truly humbled that you have taken the time to post a review on TripAdvisor about your recent visit.
We appreciate that you mentioned our exceptional Team and their efforts to make your visit enjoyable. It is comments like yours that make our Team feel that their service has not gone unnoticed.
Thank you for visiting Brasada Ranch and for posting such a thoughtful review. We look forward to welcoming you back to the Ranch in the near future.
Regards, Jeff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2014

Another fantastic stay for my family and I. This place is phenomenal and the service continues to exceed. We are going back again this weekend and also having our wedding at this venue. We live in Bend but have never found such a peaceful place to be with all of our new found friends at the Resort. Thank you again to Mary, Bethany, James. Ahja, Tori and the list goes on. Much Love Team- From Truman and Keri

  • Stayed: August 2014, travelled with family
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Thank Keri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff S, General Manager at Brasada Ranch, responded to this reviewResponded 30 August 2014

Dear Keri and Truman,
Thank you for taking the time to provide such a glowing review of your recent stay at Brasada Ranch. We value your trust and confidence you have in selecting Brasada Ranch for your once in a life time event. We appreciated the positive accolades on Mary, Bethany, Ahja, James, Tori and the rest of our team and I will be sharing your comments with them to remind them what a true difference they make for our guests. On behalf of our team, we look forward to the pleasure of welcoming you back to the Ranch this weekend.
Best regards,
Jeff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

The property is well maintained, in a beautiful location and has appropriate, pretty landscaping.
The 'cabins' are new, clean, nicely furnished, very comfortable, and well equipped but they could use outdoor chair cushions, lounge beds, outdoor crockery and cutlery especially since there are hot tubs.
There is no on site grocery, so everything has to brought in, and Bend is a half hour drive away, the nearer 'country store' is very limited.
The quality of food ranged from acceptable to very good.
Equally the staff were inconsistent, from very competent to below expectations. There was one waiter, John, who was outstanding, and others were trying, but some simply had no idea.
The golf course is immaculate, but pricey, even for residents.
Spa treatments were outstanding, but the spa itself needs more lounge furniture.
The pool area is small, and pool bar service was bad. The server we had liked to chat to everyone and anyone - 20 minutes to get his attention.
Plenty to do: golf, spa, swim, tennis, bocce, horse riding, hikes, fire-pits and a BBQ with great entertainment, children's club too.

  • Stayed: August 2014, travelled with friends
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Thank Chwarae422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff S, General Manager at Brasada Ranch, responded to this reviewResponded 28 August 2014

Dear Chwarae422,
Thank you for taking the time to provide your detailed feedback on the high and low points of your stay at Brasada Ranch. The inconsistency of your stay is certainly not what we envision for any of our guests, and I was very disappointed to read them, our sincere apologize for falling short in the areas noted. Appreciate your comments on John your Range server, the condition of the golf course and your outstanding spa experience. I look forward to sharing both the good and constructive aspects of your review with my team. Please be assured we are using your feedback as a training opportunity for every team member here at the Ranch. Again, thank you for your candid and constructive feedback. Should you decide to give us another opportunity I would be pleased to be your personal point of contact.
We hope to see you on the Ranch once again in the near future.
Regards,
Jeff

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Reviewed 27 August 2014

The only thing nicer than the ranch was the view! We've been to Sun River, Black Butte, Eagle Crest, etc...and this was by far the nicest of the bunch! The ranch hasn't fully developed, so it had a very private feel to it. I'm sure that as it grows it will be more like Black Butte or Sun River, but for now it's great. The staff was very accommodating to our needs (each family had two young kids), the cabin we stayed in was clean and full of high-end finishes and fixtures. The pool area was a hit with the kids and the fire pits & smores at sunset were the highlight of the whole trip. The views from all over the ranch are unreal!

  • Stayed: August 2014, travelled with family
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1  Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff S, General Manager at Brasada Ranch, responded to this reviewResponded 28 August 2014

Dear Patrick M,
Thank you for taking the time to provide your review of your recent stay at Brasada Ranch. We are so pleased that you enjoyed the private feel of the resort and you found our team very accommodating to your needs. On behalf of our team, we look forward to the pleasure of welcoming you back to the Ranch in the near future.
Best regards,
Jeff

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Reviewed 26 August 2014

They just hosted my sister's wedding and all 200 of our guests without one hiccup. Beautiful place and great people working there. The rooms are amazing. Not just my own opinion, but everyone kept coming up to me and talking about how amazing the beds are and what great sleep they were getting. So many different activities to do at Brasada or within 30 minutes drive. I would recommend it to anyone!


  • Stayed: August 2014, travelled with family
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Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff S, General Manager at Brasada Ranch, responded to this reviewResponded 26 August 2014

Dear Jason D,
Thank you for sharing your most recent experience on TripAdvisor with our fans. We certainly strive to make every wedding the perfect dream come true for the couple and creating fond memories for all those who are included in this celebration. We are happy to know that you truly enjoyed your accommodations, you experienced a great night sleep, and you found our Team great people to work with, as they do make the resort so special.
We appreciate you taking a moment to comment on your stay and look forward to welcoming you back to The Ranch in the near future.

Warm regards,

Jeff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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