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Best Western Plus Rama Inn
Ranked #1 of 8 Hotels in Redmond
Certificate of Excellence
Reviewed 4 September 2013

Don't know what it is you are asking of me so I can not put anything in the review. If it was about the hotel I don't remember much of our stay, we usually arrive late and get up early. Wish there was a better rate for people like me who only stay in the hotel for 5 hours or so, it makes it tough to pay the price to only sleep but have to when you have children. Hate the fact that the pools are always closed when we get there, they should be open 24hours.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Summer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 19 September 2013

Thanks for taking the time to review us on Tripadvisor. The feedback is always helpful. Great suggestion on keeping the pool open 24 hours. That is something we've considered and continue to look at as a possiblity in the future.

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355 - 361 of 421 reviews

Reviewed 22 August 2013

Stayed two nights at this property. We ususally stay at the Resort at Eagle Crest when in the Redmond, OR area, but were unable to get reservations at the last minute, so being a BW Platinum member, we gave this BW a try. Positives of this stay: Very comfortable bed, adequate breakfast. Negatives: "Edgy" bathroom (peeling toilet seat, stained tub), carpet on the stairs not vacuumed, carpet in room not vacuumed, poor TV reception (snowy picture), slow Wi-Fi for my i-pad., a porn magazine had been left under the mattress, apparent lackadaisical attitude of cleaning staff (they were gathered visiting by the door of the breakfast rooom, had to ask them to move in order to get by. I will try another property the next time I am in the Redmond area as this Hotel did not seem to be up to BW standards, especially for one that had a plus rating.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank 2pks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 19 September 2013

I'm glad some of the aspects of your stay were enjoyable, but I'm so sorry they were tainted by the negatives. Best Western strives every day to provide superior customer experience, so I am sorry we weren’t able to do that for you at our hotel. Because of your comments, however, the following are some of the steps we took to rectify those issues. The TV cable box and the toilet seat were replaced immediately; the tub was destained; a log was put in place to ensure that the stairs are checked periodically througout the day for cleanliness, and vaccuumed as needed; a meeting was arranged with all staff to remind them to report any maintenance issues that need to be addressed; and finally, a reminder was given to all staff to always demonstrate a friendly and professional attitude toward the guests (something that we are typically very good at doing) at all times.

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Reviewed 18 August 2013

We really enjoyed our stay at this hotel. The staff was friendly, providing a quick check-in and several great recommendations for dinner in town. The rooms are clean and well-maintained. The breakfast was quite nice, with an array of hot and cold foods. Internet access was also excellent. We were one of the furthest rooms from the lobby and we got great Wi-Fi reception! Even though the hotel is located right off the highway, you don't even notice the road noise. Would stay again!

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 27 August 2013

Thanks so much for the nice review. I'm glad you enjoyed your stay and hope to see you again the next time you are in our area.

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Reviewed 11 August 2013

Wonderful night's sleep. Easy check in and out. Easy to find. Breakfast room a little crowded and noisy with lots of carbohydrates and not much fruit. We had to carry our suitcases up stairs; weren't told where the elevator was.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Shirley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 27 August 2013

We're always looking for new items to add to breakfast, and less carbs is a common request we hear. Unfortunatley, we don't currently have an elevator, but that is in the works and we expect to have one in place sometime next year. Thanks for sharing your experience, and I'm glad you enjoyed your stay.

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A TripAdvisor Member
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Reviewed 8 August 2013

I was presently surprised by the quality of the rooms at the Best Western in Redmond, Oregon. I have now spent 3 nights there in the past 6 months and have been very pleased with my experience. The rooms are beautifully decorated with updated baths (granite tops), mini refrigerators, microwave and coffee maker. The beds are super comfortable and you have plenty of bed pillows and great comforters! Flat screen TV's and internet service round out a great nights experience.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 27 August 2013

Sounds like you enjoyed the room amenities, but just to let you know, we are currently updating some of the public areas. Automatic doors are being installed at the lobby entrance. We've just added new furniture for the lobby and breakfast room. A new fitness center is coming soon, and a much requested elevator in the coming months. Next time you're here, you should enjoy those public area amenities as well. See you next time!

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Reviewed 7 August 2013

They took very good care of me. It was late and I was tired.They got me comfortably set in a good room,good bed and it was qiet. The hot tub and pool was clean and at the right temp.. I had a very good rest and breakfast.All mutch needed.Our room maid was so helpfull and delightful.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank Calvin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 27 August 2013

I'm glad to hear that you enjoyed your stay with us, as well as some of the amenities, like the indoor hot tub and pool. Hope to see you again real soon!

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Reviewed 4 August 2013

The hotel was nice enough, staff very helpful and friendly. Beds were quite comfortable, had a great nights sleep. Hotel was quiet as well. Hot breakfast was quite good, with a variety of food to choose from. Would stay at this hotel again.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwredmond_gm, General Manager at Best Western Plus Rama Inn, responded to this reviewResponded 9 August 2013

Thank you for taking the time to review us on TripAdvisor. I'm glad to hear you enjoyed your stay with us, and that you'll be back again. See you next time!

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Additional Information about Best Western Plus Rama Inn

Address: 2630 SW 17th Pl, Redmond, OR 97756-9625 (Formerly BEST WESTERN PLUS Rama Inn)
Phone Number:
Region: United States > Oregon > Central Oregon > Redmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Redmond
#2 Romantic Hotel in Redmond
#3 Business Hotel in Redmond
Price Range: £76 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Rama Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Redmond
Redmond Best Western

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