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“Lower level was being remodeled. We were on the 2nd floor...”
Review of Super 8 Roseburg

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Super 8 Roseburg
Ranked #3 of 15 Hotels in Roseburg
Puyallup
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lower level was being remodeled. We were on the 2nd floor...”
Reviewed 6 December 2013

Lower level was being remodeled. We were on the 2nd floor. Room appeared to have been recently remodeled. Breakfast selection was small. No waffles!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, 17 December 2013
Dear Steve K,

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your feedback. It is truly rewarding when a guest takes time out of their busy schedule to let us know how we did.

The principal goal of our hotel is to provide dependable and quality service to all of our guests. It is only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your feedback.

We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

MkmGm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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678 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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English first
Surrey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2013

Nice friendly staff.
okay place, room seemed a bit dark...could do with a bit more light, but was clean and not smelling. The roll in bed was a bit too springy but thats expected i guess.
Overall not a bad experience.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Vikram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, 26 November 2013
Vikram A,

I am writing to thank you for giving us your feedback. We very much appreciate when a guest takes time out of their busy schedue to let us know how we are doing. I am very pleased that you enjoyed your stay and felt our staff was friendly.

I am concerned about the problems you experienced with the rollaway bed and room lighting during your recent visit. I'm writing to thank you for taking the time to bring these matters to our attention. I want you to know that comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken.

Again, thank you for your feedback.

We very much look forward to serving you in the future!

Sincerely,

MkmGm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton
1 review
Reviewed 24 November 2013

We have used this location on many occasions, and will continue to do so. The pool area has always been enjoyable.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Richard Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, 26 November 2013
Dear Richard Y,

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. I am truly pleased that you enjoy our pool and spa. We also could not be happier that you have returned to stay with us time and again. It is truly rewarding when a guest feels comfortable here and makes us their home away from home.

The principal goal of our hotel is to provide dependable and quality service to all of our guests. It is only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

MkmGm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 November 2013

The Super 8 Motel in Roseburg, OR. is in a perfect location for accessing the freeway, food and beverages as well as a quick access to the city. The hotel is very clean and the staff is super efficient. They even welcome pets and you would never know pets had ever been in the rooms. The rooms were spotless. I didn't use the pool but it looked great.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SGPDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, 19 November 2013
Dear SGPDX,

I am writing to thank you for taking the time to share your recent experience with us. I am truly pleased that you found your room clean and comfortable, the staff friendly and our location convenient. It sounds as though we made your stay a memorable one.

We take pride in the services and accommodations we provide. That's why it is so rewarding when a guest, such as yourself, takes time out of their busy schedule to let us know how we are doing. It is only through the eyes of our guests that we can see what we are doing right and what we can do to improve.

Thank you again for your feedback. We look forward to seeing you again soon!

Sincerely,

MkmGm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Roseburg

Property: Super 8 Roseburg
Address: 3200 NW Aviation Dr, I-5 Exit #127, Roseburg, OR 97470-1264
Phone Number:
Region: United States > Oregon > Roseburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Roseburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Roseburg 2*
Number of rooms: 88
Reservation Options:
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Also Known As:
Super 8 Roseburg Hotel Roseburg
Super Eight Roseburg
Roseburg Super 8
Roseburg Super Eight

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