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“Happy stay”
Review of Super 8 Roseburg

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Super 8 Roseburg
Ranked #3 of 15 Hotels in Roseburg
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700 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Reno, Nevada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 June 2014 via mobile

We were traveling through and looked up the reviews on here and another site and decided to give Super 8 a try. The lady at the front was friendly. Walking into the room I felt like we were back in the early 90s. The room was dark and dingy. The first toilet didn't flush so we moved rooms, the mattress was stained. Overall it was not worth the $79 we paid. Breakfast was the typical continental fair. We packed up first thing in the morning and got out of there, never again!! I don't know where the good reviews come from, but far from a good experience.

Stayed June 2014, travelled with friends
Helpful?
Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, General Manager at Super 8 Roseburg, responded to this review, 18 July 2014
Dear Megan M,

I'm writing to apologize that we did not meet your expectations during your stay at our hotel.

The principal goal of our hotel is to provide dependable service to all of our guests. It's disappointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments we receive from our guests are taken seriously.

Thank you for staying with us, we appreciate your business. It is our hope that when you are in the Roseburg area you will try our hotel again.

Sincerely,
MKMGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 June 2014

We stayed here to break up the long journey from California to Seattle, its a clean well appointed Super 8. The bed was comfortable, and the room had a flat screen tv and coffee maker, no fridge or microwave, but for a 1 night stay that was ok There is a 24 hour Shari's across the road if you dont want to drive to far to eat Its right off the I-5 fo easy to get too. The only small issue we had was there was lots of kids and the family which had 4 rooms on our floor thought it was fun to slam the doors constantly, thankfully by the time we got back from dinner they had either had enough of this or had been told to stop. the motel has an indoor pool, but again it was full of kids so a nice swim after a long day on the road was not an option.But we would stay again it was good value for the money

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheadlegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, General Manager at Super 8 Roseburg, responded to this review, 18 July 2014
Dear Cheadlegirl,

Thank you for your kind words of praise "clean and well appointed". I am writing to let you know how happy we were to receive you kind words of praise.

The principal goal of our hotel is to provide dependable service to all of our guests. It's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you.

Again, let me thank you for your kind words. We committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
MKMGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roseburg, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

When we moved to Roseburg, we had to live at this Super 8 for close to a month till we found a place, and both the facilities and staff have been amazing. The pool even has a wheelchair lift, so my husband who is a Paraplegic was able to swim. The furniture is also very quality, along with the morning breakfast. The front desk staff is friendly and willing to help with whatever you need.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8genmgr, General Manager at Super 8 Roseburg, responded to this review, 18 July 2014
Dear Lindsay H,

On behalf of our hotel staff, I am writing to let you know how happy we were to receive your kind words of praise "Amazing Hotel & Staff".

Good service depends upon people willing to give their very best at all times. It's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you.

Thank you for staying with us, we appreciate your business. We're committed to total guest satisfaction.

Sincerely,
MKMGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Roseburg

Property: Super 8 Roseburg
Address: 3200 NW Aviation Dr, I-5 Exit #127, Roseburg, OR 97470-1264
Phone Number:
Region: United States > Oregon > Roseburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Roseburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Roseburg 2*
Number of rooms: 88
Reservation Options:
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Also Known As:
Super 8 Roseburg Hotel Roseburg
Super Eight Roseburg
Roseburg Super 8
Roseburg Super Eight

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