We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location and not a bad stay.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Phoenix Inn Suites Salem
Ranked #7 of 24 Hotels in Salem
Reviewed 8 July 2013

Stayed for two nights. Indoor pool and free breakfast were very nice. With a little one we are wary of pools if they are not taken care of. I was pleased to see that it was a great temperature, not too much chlorine, and in fact the staff was being trained on pool care to some new employees. Also noticed they had a motorized lifting chair to assist someone into and out of the pool. There was one in the main pool, and one in the hot-tub. What a great amenity for those that need assistance and want to enjoy the pool.

The upper floors are more desirable, as the lowest level is in fact below ground. The window in the room looked up to the parking lot. Not a great view by any means. Window A/C was a bit loud, but ok. Beds were fine and microwave and fridge were nice too. Clean room.

Room Tip: Ask for upper floors.
  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chrisgrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (264)
There are newer reviews for Phoenix Inn Suites Salem
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

179 - 185 of 264 reviews

Reviewed 4 July 2013

South Salem Commercial Street is near everything. Nice size Suite style room with coffee pot & small fridge. Indoor swimming pool and they accept dogs. We were next to the ice machine yet didn't hear noise. The bed was very comfortable, but the pillows were like bags of sand ( so sorry we forgot our pillow from home). Great place to stay with breakfast included.

Room Tip: Bring your own pillows. First floor is where they put guests with dogs.
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KauaiSalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2013

We use the hotel fairly often. It is pretty unremarkable, but it is a clean and convenient place for us on frequent trips to Salem. The pool and hot tub are quite small be adequate to cool off or relax. The breakfast is good. We only had one truly unpleasant experience - they were overbooked and the alternatives were not very good. We had pre-paid so I wasn't very happy to not get a room we wanted.

Room Tip: The first floor is actually the basement - I would avoid those rooms
  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Catherine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

I've stayed in this hotel multiple times, but it had been awhile. I was disappointed! The bed and pillows were not comfortable, the temperature unite hard to control and the breakfast was along the caliber of a 2 star hotel. The Hot tub was the best experience. It's a perfect location but quality was mediocre.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bunnylewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

Very clean hotel. Free wifi. Friendly staff. And good breakfast. Came into town for my nephews graduation, and needed an inexpensive place to stay. Got a great rate from hotels.com and have enjoyed our stay. Amanda was very friendly and helpful when we checked in. Great place. Thank you.

Stayed: June 2013
Thank Bert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

I have a few more days left of my stay but I want to thank Chris and Amanda for how kind and helpful they have been. They have accommodated our needs quickly and efficiently. I have not yet slept in my bed but my mom laid down as soon as we got in the room and she has been sawing logs ever since. Once our stay is over I will be able to write more later.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Katmauch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

Paper thin walls and, apparently, it's a party hotel. Oy. There were at least three parties in the hotel that night (room parties). A bachelorette party, an "over the hill" party (windows were open and there were 20-30 bottles of liquor inside), and a group of late-20's men partying (bachelor party maybe?) Made for a miserable experience with my family. Extremely hard to sleep with all the yelling, banging, running up and down the halls, etc. We were on the 2nd floor and the room above us ... geez, I don't know what they were doing. Maybe moving the furniture for three hours? To my knowledge staff didn't do anything about it nor isolate the parties to one area of the hotel. The continental breakfast was 99% bread/wheat-based, so if you're gluten intolerant, you're stuck with peaches or eggs. That's it. Front desk staff was pleasant, though.

Room Tip: Get on the top floor, for sure, to avoid noises above you.
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank darcysmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Salem hotels
2.8 mi away
La Quinta Inn & Suites
3.3 mi away
The Grand Hotel in Salem
2.7 mi away
Best Western Plus Mill Creek Inn
Show Prices
Show Prices
Show Prices
3.0 mi away
Hampton Inn & Suites Salem
4.5 mi away
Shilo Inn Suites - Salem
3.0 mi away
Comfort Suites
Comfort Suites
#10 of 24 in Salem
128 reviews
Show Prices
Show Prices
Show Prices

Been to Phoenix Inn Suites Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phoenix Inn Suites Salem

Address: 4370 Commercial St SE, Salem, OR 97302-3914
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Salem
#8 Business Hotel in Salem
Price Range: £72 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Salem 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
All-Suite Hotel Accommodations in Salem, Oregon. The Phoenix Inn Suites hotel in Salem, Oregon offers 87 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities with both the corporate guest and the leisure guest in mind. Our staff is here to make your stay seamless. Ready to navigate you around Salem, we are experts at getting you around both Corban University and Willamette University. Headed to a game, or to a local winery? Please ask us for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa. And remember, each morning our hotel features a delicious, Hot Breakfast Buffet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon and getaroom.com so you can book your Phoenix Inn Suites Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing