This hotel is a mess! First, there aren't enough parking spaces for the guests. I ended up parking in the driveway for two nights. Second, I had reserved a King Jacuzzi room. Upon check-in, we were handed the keys to a King room...no jacuzzi. I went to the front desk to report the problem and was advised that they were oversold and no jacuzzi room was available. The front desk staff at this property are very courteous and friendly; they also will do anything they can to solve problems. William (Front Desk) offered to discount the room, but I refused because I had planned on the jacuzzi for a romantic evening with my partner. We were celebrating our 2nd anniversary. I insisted that he find what I wanted at another property for the same price. He obliged, and booked us into another hotel. As we were leaving he stopped us in the parking lot to advise us that there was a last minute cancellation, and a King jacuzzi room was available. In order to waste no more time, we took it. We went out to dinner after getting settled in the room and came back to find no parking places available in the parking lot. The lady at the front desk told me to park in the driveway by the side. This happened both nights of our stay. The breakfast that I have always looked forward to at HIexp has been diluted to a less than glorified continental breakfast. I was disappointed, and went to Denny's across the street. Upon checkout, the young lady at the front desk, whose name I have unfortunately forgotten, credited my bill with $20.00, and explained that was her limit but she felt I should have it, and more if she could. The only good thing I have to say about this property is they have excellent staff at the front desk. For their sake, I hope they can keep them.
- Official Description (provided by the hotel):
- 100% Non Smoking Hotel Welcome to the La Quinta Inn & Suites Salem OR. Our friendly hotel is located just off I-5 and minutes from Oregon's capitol building. Whether your stay is for business or pleasure, we are sure to have everything you'll need to make your stay in the Salem area a memora...See moreble one. We are 2 miles for Bush House Park, Historic Downtown Salem, the Oregon State Fairgrounds, Willamette University and the Oregon State Capital. Salem AASF - McNary Field, the Salem Armory, the Salem Conference Center and Corban University are around 3 miles from the hotel. Our hotel is conveniently located by many business areas and we have comfortable guest rooms to let you finish up the last few work item. Our complementary Wi-Fi in your room or around the hotel will make it easy to stay in touch with the rest of your team. We have a great Business Center and also have Meeting Space so you can bring your team here to finish up the project. In town to visit the Capital or go downtown? After a day of site seeing or visiting you can relax and unwind in our great guest rooms. You can take a dip in our Indoor Pool or work of the stress in our Fitness Center. Family coming together? We can host them here in our meeting room. After a long day you can relax in your room or grab a bite to eat in one of the nearby restaurants. Get a great night sleep and wake up on the Bright Side in our comfortable guest rooms with all the comforts of home. Relax on our Pillow Top Mattresses while you watch your favorite programs on our 32" Flat Screen HD TV's with Premium Cable Channels. Refrigerators and Microwaves are in all our guest rooms with all the amenities you expect from a La Quinta. Ask for details on our Whirlpool Tub Suites. Start off your day with our complementary Bright Side Breakfast with items like Hot and Cold Cereals, Fresh Fruit, Yogurt, Pastries and Bagels. We also have hot items like Scrambled Eggs, Bacon or Sausage with Biscuits and Gravy. Our almost famous La Quinta Waffles go great with all you can drink Coffee, and assorted Juices. ... more less
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- Also Known As:
- La Quinta Inn Suites Salem Hotel Salem
- Holiday Inn Salem
- Salem Holiday Inn
- Holiday Inn Express Salem