After calling one month in advance to arrange lunch for a group of 15, we arrived today and no one but the owner was expecting us. After waiting 30 minutes to get our drinks it was another 20 minutes before a different waitress took our food order. When the food finally arrived it was average at best. My burger was over cooked and the fries were lukewarm. The food probably sat on the counter while the rest of the orders were completed. Our waitress, Jen, admitted they were understaffed and got no advanced notice of our group. Twice I had to got looking for a waitress for drink refills and condiments.
It took us over 2 hours to order, eat and check out. At most cafes it usually takes us less than 90 minutes.
We are scheduled to go back with another group next month. I hope our experience then is very different than it was today.
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