Upon arrival of check-in, there was an error on my floor assignment. They had me in a second floor room, and Terra at the front desk, moved me to the first floor with a complimentary upgrade to a King Suite. Thank you Terra!
Later, I went to the lobby and Chris assisted me with some pamphlets on wine tasting. And also with my WiFi connection. Most front desk clerks elsewhere would not be so helpful.
I am really impressed with my room, extremely contemporary and clean. The last two hotels, one in WA and the other in ID were Best Western; both had serious issues with housekeeping.
What separates Hampton Inn from other hotels is consistency from customer service; cleaniness, extensive breakfast choices, and quietness of the rooms.
Thanks again Terra and Chris. You're both very pleasant and reflect the employee image of Hampton Inns.
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn & Suites Salem, set just minutes from downtown Salem, the state capital of Oregon. Take the family for some thrills at Oregon State Fairgrounds, discover the state’s natural beauty at Silver Falls State Park and explore Oregon’s various wineries and restaurants during your stay. The hotel is also located near many local colleges and universities, including Willamette University, Corban University and Western Oregon University. This Salem hotel is great for visiting students and families, and packed full of amenities to make your stay as comfortable as possible. It is also convenient to many nearby businesses, including T-Mobile and Sanyo.Check in to this hotel in Salem, Oregon to enjoy a range of amenities and services to make each guest feel at home. Swim laps in the hotel’s swimming pool and maintain your fitness routine on the road in the fitness center with a range of cardiovascular machines. Start each day with Hampton’s free hot breakfast, or simply grab a free Hampton On the Run® Breakfast Bag to take away with you Monday through Friday. Our hotel in Salem, OR offers a light dinner on Tuesday and Wednesday nights. Stay on top of work in the business center equipped with fax, photocopying and printer access. Host your meetings in the hotel’s 851 sq. ft. meeting room which accommodates up to 96 guests in a range of seating styles. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hilton Hotels Direct, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hampton Inn & Suites Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.