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“Pleasant & Efficient Stay”

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Hampton Inn & Suites Salem
Ranked #1 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersSilver level
Bend, Oregon
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Pleasant & Efficient Stay”
Reviewed 7 April 2013

We were greeted & checked into the hotel quickly and courteously by a most friendly staff member. There is an ample parking close to the front door, making unloading a breeze. Wonderfully new surroundings in pleasing colors, cleanliness is evident everywhere. Our room was located on the 4th floor, the large elevator was fast and clean. We requested a quiet room, however, when we retired we could hear the TV in the adjoining room. In spite of that, the rooms were well appointed, restful colors, ample window coverings. Loved the sofa bed/couch with coffee table idea. Made for a great place to read a book. Bathroom had modern tile flooring, spacious and well designed. The linens were a disappointment in that they were very thin.
Had difficulty navigating the AC/Heat control panel in selecting our desire room temperature. I contacted the desk for help, receiving prompt & courteous support. Over time the room came to a acceptable temperature.

We were impressed with the early morning breakfast. Greeted by hot coffee was the BEST part along with an assortment of breakfast foods. The "great room" has high ceilings and large windows affording a bright causal atmosphere. Great staff and morning newspapers to read. No blaring TV's. Check out was effortless.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepwaterblue13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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780 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
San Francisco
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2013

Very reasonable pricing for a luxury experience after hours on the road.
Clean New Refreshing. Used their pool
and. excellent workout equipment. Appreciated all the Hilton touches like immaculate room, hearty breakfast and gracious staff. We'll be back.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RGPhotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olympia
1 review
Reviewed 25 March 2013

My daughter's basketball team stayed here this past weekend. There was a hand written note with a couple Gatorades in our room upon arrival! This hotel is new and modern (only a year old) with spacious rooms,nice bathrooms, and helpful staff! BRIAN @ front desk was very nice and accommodating to any request I had. KuDoS to CLAUDIA and JANE in the Breakfast Buffet...they were great! this hotel also has a one of a kind salt water pool and a nice 24 hour workout room. I would definitely stay there again!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OlympiaGymRat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 March 2013 via mobile

Stopped in this hotel on a drive down to southern Oregon. We arrived late in the evening and we were very tired. We were greeted by a very friendly and prompt person at the front desk who had us checked in quickly. That was appreciated.

The room was clean and comfortable.

In the morning, the breakfast was well done and offered a nice selection. The breakfast area was kept clean and well stocked.

This is a well managed hotel with great staff. Every employee we encountered was friendly.

When in this area, this is the place to stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelToRun26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eagle Point, Oregon
1 review
Reviewed 7 March 2013

This hotel, by far, has the best customer service. When they 1st opened, I was in awe of the extra ammenities & friendly staff. They are just as friendly today as their were when they first opened.
For a business traveler with approx 150 nights on the road per year, the Hampton Inn & Suites Salem makes being on the road easier.
Everyone makes me feel welcome and I have never found anything that wasn't top-notch at this hotel.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCamp97524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 March 2013

This was my second time here, but this time just for a couple of nights (a few months ago, I stayed here for nearly a week). Staff was as friendly as ever and I liked it how they welcomed me back to the property, There was a hand-written welcome card for me on my bed when I arrived, a very nice touch indeed. While this is not a "fancy" property, I would feel very safe in recommending this place for work or for family events. The area felt safe and is quiet. Sure, there may not be much to walk to in the evening but that is where the hotel compensates by generously offering food Tuesdays through Thursdays. And I am not talking about pretzels and bon bons; you have access to a full meal, including a non-alcoholic beverage I really appreciated the attentiveness of Arika, Byran and Kirby, and I am sorry I did not get the names of the other folks who made my stay more comfortable. It is true that not all of the rooms have mini fridges and microwaves as advertised on the website, but the hotel is making progress in equipping every room with these items. The fitness room was larger than average and had new-ish equipment. Free weights, too. I did not use the pool, so I cannot comment on that. The Hampton breakfast was the usual and did the job. My room was clean and comfy and I had no issues with the TV or internet. I will definitely stay here again when I am in the area. I look forward to the warm greeting from the staff at this property!

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ariel519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Harbor, Washington
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 March 2013

I stayed here with my kids on the way back home from our vacation. The workout room and the pool were amazingly clean. We did stay on the 4th floor which was nice and quiet. We had a suite which was fantastic, plenty of room for everyone. Breakfast is always a plus and recommendations for dinner were spot on and we enjoyed that the staff was knowledgable about where to go for what.

Room Tip: 4th floor a plus, not near the elevator or the exit, quiet hallways and enjoyed the stay and would l...
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wablonde01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 12 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Salem

Property: Hampton Inn & Suites Salem
Address: 510 Hawthorne Ave SE, Salem, OR 97301-5085
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Salem 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites Salem, set just minutes from downtown Salem, the state capital of Oregon. Take the family for some thrills at Oregon State Fairgrounds, discover the state’s natural beauty at Silver Falls State Park and explore Oregon’s various wineries and restaurants during your stay. The hotel is also located near many local colleges and universities, including Willamette University, Corban University and Western Oregon University. This Salem hotel is great for visiting students and families, and packed full of amenities to make your stay as comfortable as possible. It is also convenient to many nearby businesses, including T-Mobile and Sanyo.Check in to this hotel in Salem, Oregon to enjoy a range of amenities and services to make each guest feel at home. Swim laps in the hotel’s swimming pool and maintain your fitness routine on the road in the fitness center with a range of cardiovascular machines. Start each day with Hampton’s free hot breakfast, or simply grab a free Hampton On the Run® Breakfast Bag to take away with you Monday through Friday. Our hotel in Salem, OR offers a light dinner on Tuesday and Wednesday nights. Stay on top of work in the business center equipped with fax, photocopying and printer access. Host your meetings in the hotel’s 851 sq. ft. meeting room which accommodates up to 96 guests in a range of seating styles. ... more   less 
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