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“This place is the BEST!”

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Hampton Inn & Suites Salem
Ranked #1 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersSilver level
Salem, Oregon
1 review
“This place is the BEST!”
Reviewed 28 March 2014

Two weeks before Christmas 2013 we had a pipe break in our attic space. It was below freezing outside and the "deconstruction" crew had to remove the ceilings and floors in a large part of our living areas. The house was so cold, so we decided to move into a hotel for a while. The folks at Hampton welcomed us with open arms. When they discovered the reason we were staying at the hotel, they could not do enough to make our stay enjoyable. They offered us space to celebrate the holidays with family if we so desired, they left cards with uplifting messages in our room and even upgraded our room when it was determined that we would need to spend longer than anticipated in the hotel. Housekeeping provided us with extra coffee each day and went out of there way to make us comfortable. Front desk staff treated us so well and always asked how things were going at our house. The staff in charge of the morning continental breakfast always stopped to talk with us and give us encouraging words. This hotel had a wonderful warm water pool and excellent hot tub that became our salvation at the end of some very long days. We would recommend this hotel without hesitation to anyone in need of a place to stay; either for vacation or "emergency"! Thank you so much for your kindness!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ESH74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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780 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
United States
1 review
Reviewed 27 March 2014

Great hotel and very friendly staff. Would definitely stay here again. Could not hear any noise in room from any other guest or even the elevator that was right across from our room. The staff was very helpful quick to respond to any needs. Super clean property.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Matt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ephrata, United States
1 review
Reviewed 26 March 2014

We have stayed at this particular hotel on three different occasions. Last visit was in 2012, but they remembered us and details of our last visit. How cool is that!? The amenities were great, the staff welcomed us promptly, and dinner was cooking. No need to go anywhere! When in Salem, Oregon, stay here!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tom I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bremerton, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 March 2014

We got the chance to stay the night in this hotel during the huge snowstorm in early February. After deciding we couldn't go further that night due to the 17 mile backup on I-5, we called around, and they had a room available for us, and even had a good rate. The room was clean, the pool and hot tub were warm, and they even ordered about a dozen pizzas for guests so we didn't have to go out on snowy roads to get food.

The morning breakfast was good, the hostess was really friendly and gave our kids some pictures to color. Once they colored a picture, they gave them a small toy (and even gave my 3 year old two toys since he couldn't decide between a ball and a plane).

The staff even helped guests put chains on tires.

Not sure what would bring me back to Salem, but I'd definitely stay here again. Thanks!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CrazyHordeOfKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
1 review
Reviewed 24 March 2014

It was a nice small size hotel with all the amenities. Very nice staff on duty at anytime. Nice fitness center, pool and hottub. No bar or restaurant in the hotel but they have nice hot breakfast, coffee and free snacks in the evenings.

  • Stayed March 2014, travelled on business
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missoula, Montana
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 March 2014

I stay many nights in hotels and I always try to stay at Hamptons and this is one of the best I have experienced.

The staff was awesome (Nicole at the front desk is very helpful). The room was comfortable and clean. The pool was well maintained. The breakfast had a good variety. And an unexpected bonus was the free dinner that is served on Tuesday, Wednesday, and Thursday nights. Nothing fancy, but very tasty and a great place to socialize with the other guests.

I will definitely stay again and I will recommend to anyone that will listen.

Thank you for putting in the effort to go above and beyond!!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irishpub1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 March 2014 via mobile

Best place I've ever stayed. I travel every other week for work. Stayed at a lot of hotels. Super clean. Everything new. Front desk very polite. Water fountain was available instead of overcharging for water. The gym was really good. Bathrooms super clean. I saw an award at the front desk: top 5% of all hamptons worldwide. I believe it. Great job.

Stayed March 2014, travelled on business
Helpful?
Thank Julio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review, 14 November 2016
We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Salem

Property: Hampton Inn & Suites Salem
Address: 510 Hawthorne Ave SE, Salem, OR 97301-5085
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Salem 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites Salem, set just minutes from downtown Salem, the state capital of Oregon. Take the family for some thrills at Oregon State Fairgrounds, discover the state’s natural beauty at Silver Falls State Park and explore Oregon’s various wineries and restaurants during your stay. The hotel is also located near many local colleges and universities, including Willamette University, Corban University and Western Oregon University. This Salem hotel is great for visiting students and families, and packed full of amenities to make your stay as comfortable as possible. It is also convenient to many nearby businesses, including T-Mobile and Sanyo.Check in to this hotel in Salem, Oregon to enjoy a range of amenities and services to make each guest feel at home. Swim laps in the hotel’s swimming pool and maintain your fitness routine on the road in the fitness center with a range of cardiovascular machines. Start each day with Hampton’s free hot breakfast, or simply grab a free Hampton On the Run® Breakfast Bag to take away with you Monday through Friday. Our hotel in Salem, OR offers a light dinner on Tuesday and Wednesday nights. Stay on top of work in the business center equipped with fax, photocopying and printer access. Host your meetings in the hotel’s 851 sq. ft. meeting room which accommodates up to 96 guests in a range of seating styles. ... more   less 
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