I have stayed at The Grand on many occasions. On my recent visit I was in Room 324 on the street side of the hotel. I assumed the commuter traffic would abate, and I would enjoy a good night's sleep.....well the traffic does NOT abate and I had very little sleep. I expressed my disappointment to the young man at reception, and was offered a late check out (??) I was on a schedule and hanging around a hotel was not my idea of remedying my dissatisfaction. I will look elsewhere next time I am in Salem.
Courtenay who looks after breakfast is under utilized in this hotel. She should be given opportunities in the Hotel Industry !!!!
- Official Description (provided by the hotel):
- Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more less
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- Also Known As:
- Phoenix Grand Salem
- Hotel Phoenix Grand