First off...4 stars because it's Salem. In any big city (Portland or larger) it is a solid 3, maybe 3.5. No complaints, very nice staff, clean, comfortable room and what downtown convention center hotel still offers free parking...oh wait, it's Salem. Best way for me to explain it...If you've ever been to Vegas it's like a top-notch local joint ( South Point, Green Valley Ranch) and just misses the mark of being a mid-level strip hotel (Mirage, Paris, etc.). But for no specific reason than it's just not.
I had a great sleep in a clean, comfortable bed with the right amount of pillows and triple sheeted. Never turned on the flat panel TV and the room was not too noisy. I slept all the way through to my alarm. The breakfast is decidedly 3 star regardless of locale---it wasn't bad per se but didn't offer enough choice (sausage links only no bacon, very limited vegetarian options) and was just meh.
Finally, tripadv software wouldn't let me put this under the green practices section: Any hotel in the Northwest where water is abundant and cheap drives me crazy when they put out the save a towel card and use low flow shower heads. They're just trying to save money on the water bill so Be honest: "Help us continue offering you a pleasant stay at a good value, please reuse towels..." rather than the usual "save water" as it's pouring down rain outside. In LA, Vegas, Phoenix, ok I get it, but this is the NW and we have water!
So, all in all, of the other hotel choices, especially for business, The Grand Hotel fits the bill and is a nice place to which I'd return.
- Official Description (provided by the hotel):
- Oversized, Well-Appointed, and newly renovated Hotel Accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more less
- Reservation Options:
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- Also Known As:
- Phoenix Grand Salem
- Hotel Phoenix Grand