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“Ok hotel with a sparse continental breakfast” 3 of 5 bubbles
Review of Best Western Pacific Highway Inn

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Best Western Pacific Highway Inn
Ranked #6 of 23 Hotels in Salem
San Jose, California
Level Contributor
314 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 437 helpful votes
“Ok hotel with a sparse continental breakfast”
3 of 5 bubbles Reviewed 27 January 2013

The hotel itself is ok in a quiet location close to the freeway but yet away from the noise. The lobby area was clean and the staff welcoming. The rooms were ok, they were clean but seemed a little dated and the carpet looked old. This place is good for a short stay.

The free breakfast though was a joke. There was hardly anything on offer, not even enough breads. I understand a continental breakfast is not supposed to be much, but this was pathetic.

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sushar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Pacific Highway Inn, responded to this review, 28 January 2013
Thank you for your review of our property. We are always looking for opportunities to make improvements for our future guests.

We are in the process of upgrading our continental breakfast. Part of this upgrade will be adding biscuits and gravy to our current selection of pancakes, eggs, toast, bagels, hot & cold cereal, donuts, fruits, yogurt, juice, coffee & tea.

We hope to see you again the next time you are in the Salem area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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441 reviews from our community

Traveller rating
    150
    171
    78
    22
    20
See reviews for
157
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Central Point, Oregon, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 January 2013

We Stay at this location every year while exhibiting at the State fair. We also stay here when ever we are in the area and need a room. The staff is always courteous and helpful and the check in/out is quick and easy.

My stay this past week was excellent as well. The continental breakfast was a bit sparse, but it looks like they are still in the process of refitting it.

Over all a great place to stay!

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 19 January 2013

Rooms are small but adequate. There was a unpleasant smell when I first entered the room. Probably a cleaning agent.
Location is far enough off the street so that out is quiet.
Check in and out was quick and easy. Staff was friendly, professional and courteous.
I have stayed here before and because of past experience I chose to stay again.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gtrobert69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burien, Wa.
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 January 2013

I telephoned the Best Western Motel Pacific Highway Inn, Salem OR and requested a room for 2 persons non-smoking for the following day. Also, I requested a King Size bed if available & on the 1st floor. At the time of my request there were only 2 Queen Size non-smoking bed rooms available. Upon our arrival the agent checked and rechecked room reservations to see if she could accomodate our request. There was a King Size Bed room available, but it was next to a very loud family & she did not recommend the room. We chose a 2 Queen Size bed room that was in a quiet area & were quite satisfied with our accomodations. We travel South from Seattle, Washington in the early Spring to California and will more than likely stop at this Best Western, again. The rooms were clean & the breakfast was quite satisfying.

Room Tip: Since this updated motel is about 2 blocks from the I-5 Freeway it is very desirable because there i...
See more room tips
  • Stayed January 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DaveEAndreaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Pacific Highway Inn, responded to this review, 18 January 2013
Thank you for your review of our property. I was happy to hear that our front desk staff went out of their way to make sure you enjoyed your room - that is always a goal of ours.

We hope to see you again soon!

Jake Bryant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eugene, Oregon
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 28 December 2012

The staff went out of their way to make my stay comfortable. They picked me up at the Amtrak station and brought me to the hotel. The room was very comfortable with a great comfy bed. i definitely slept well. Their continental breakfast was good too. I didn't have time to use their pool and spa, but I checked it out and they were both very good size and was sparkling clean. I would definitely stay there whenever I go to Salem. .

  • Stayed December 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Josuccess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellingham, Washington, United States
1 review
4 of 5 bubbles Reviewed 21 December 2012

Clean room and nice amenities; great breakfast and excellent customer service! :) I would recommend this hotel to those who are traveling to Salem on Business for a few nights. The location is easy to find and is only one exit from many great restaurants. I have always liked Best Western hotels and this one was exceptional. I really appreciate the fast and friendly staff service.

  • Stayed December 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nathanael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pacific Highway Inn

Property: Best Western Pacific Highway Inn
Address: 4646 Portland Rd NE, Salem, OR 97305-1657
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Salem
#4 Family Hotel in Salem
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Pacific Highway Inn 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Salem
Salem Best Western

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