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“New patrons of Best western Hotel line”

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Best Western Plus Mill Creek Inn
Ranked #2 of 23 Hotels in Salem
Certificate of Excellence
San Rafael, California, United States
1 review
“New patrons of Best western Hotel line”
Reviewed 22 July 2013

We stopped here on our way back to our home in California. The cookies hooked my husband. They were almost full up, but they found a room for us and our dog Elvis. It was a little weird as it was a handicap equipped room. Being tired from the drive I appreciated the soak in the spa pool and the clean king bed. Convenient and comfortable. Wish the rules were not so stern on pets, but I do understand.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,137 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2013

We stay here on average one long weekend every 6 months. We are always grateful we have this wonderful hotel to come back to every evening! It is always clean, calm, the front desk people are always welcoming and of course those cookies! Thank you!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lrsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, Manager at Best Western Plus Mill Creek Inn, responded to this review, 25 July 2013
Thank you for your review. We always try to provide customer service and amenities that make traveling less stressful, and your comments show us that we are on the right track . All of our staff believe in providing personalized service. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Marcos, California
Level Contributor
6 reviews
4 hotel reviews
Reviewed 20 July 2013

We have stayed at this hotel over several years and return almost annually. Each time they have provided excellent service and the facility is always well maintained and a pleasure to be staying at. They are flexible and try to do whatever it takes to accomodate your needs.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Rod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, Manager at Best Western Plus Mill Creek Inn, responded to this review, 25 July 2013
Thank you very much for your comments. We work extremely hard to earn reviews such as yours, and we appreciate your continued patronage. We really do appreciate the feedback and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lac La Biche, Canada
2 reviews
Reviewed 18 July 2013

This trip to Salem was the second time we have stayed at the Best Western Plus Mill Creek Inn. The last time was several years ago. We were very happy with the facility and the service both times. It is strategically located, very comfortable and clean, and the service is excellent. We found it a very friendly place. We will stay there again when we return to Salem to visit our friends there.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chico, California
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 July 2013 via mobile

Room was large and clean. Everything from the front desk, lobby, pool, and location was amazing. Good for a traveling family. Free breakfast was a limited menu at the Denny's next door.....better than most free breakfasts at other Best Westerns I have stayed at. Easy on and off the freeway, Costco was across the street for a quick gas fill-up.

Stayed July 2013, travelled with family
Helpful?
1 Thank ganderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, Manager at Best Western Plus Mill Creek Inn, responded to this review, 25 July 2013
Thank you for submitting your comments. We really appreciate the opportunity to have you as our guest. It's nice to hear that you appreciated our friendly and helpful staff, and that you enjoyed the complimentary breakfast at Denny’s. We will continue to work hard to improve our hotel, and to keep our high level of customer service. Thank you again for the review; we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spokane, United States
2 reviews
Reviewed 17 July 2013

Love the room, the quiet and the free breakfast at Denny's every morning. Best of all - the staff, from the helpful maids to the excellent front desk staff. Wish the beds were firmer (a lot firmer) and be wary of the internet connection. Otherwise, it's a very, very comfortable place to stay.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, Manager at Best Western Plus Mill Creek Inn, responded to this review, 25 July 2013
Thank you very much for your kind words and your positive comments. We have been working very hard to make sure that we provide a quality guest experience, for every guest. We're very pleased to hear that you enjoyed all of the amenities that we offer. We have fixed the internet issues that you experienced, and are confident that this won't be experienced by future guests. We have recently replaced many of our mattresses, but if you can contact me with your information, I will check the one in your room, and replace it if necessary. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spokane, wa
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 July 2013

Great location, not far from the freeway. Very clean room, comfortable bed. Free breakfast at Denneys across the parking lot. Breakfast was excellent and you had 5 or 6 nice choices, including a drink. I would definately stay at this Best Western again!

Room Tip: We stayed on the top floor on the north side of the building. Very quiet. Room was good size and e...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank quail4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, Manager at Best Western Plus Mill Creek Inn, responded to this review, 18 July 2013
We thank you for taking the time to review us, and for recommending our hotel on Trip Advisor. We appreciate your comments, and I am pleased that my team could contribute to memories of your stay at Best Western PLUS Mill Creek Inn. We thank you once again for your feedback and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Mill Creek Inn

Property: Best Western Plus Mill Creek Inn
Address: 3125 Ryan Dr SE, Salem, OR 97301-9682
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Salem
#2 Business Hotel in Salem
#2 Family Hotel in Salem
#2 Romantic Hotel in Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Mill Creek Inn 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The Best Western Plus Mill Creek Inn offers top-notch customer service and is conveniently located near Interstate 5, Highway 22 and only 2 miles from Willamette University. Hotel guests will also find Oregon Gardens, the Oregon State Capitol and Willamette Valley vineyards nearby. Other popular attractions and events close to the hotel include The Oregon State Fairgrounds, Enchanted Forest, The Bite of Salem and Salem Art Fair. ... more   less 
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Also Known As:
Best Western Plus Mill Creek Hotel Salem
Best Western Salem
Salem Best Western

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