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“Excellent place”

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Best Western Plus Mill Creek Inn
Ranked #2 of 23 Hotels in Salem
Certificate of Excellence
belmont
Level 5 Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Excellent place”
Reviewed 26 October 2013

Best place to stay in Salem. The staff is amazing , the room was big, clean and the beds were super comfortable. Never got the chance to check out the breakfast left too early in the morning.
Had a problem with my neighbors partying late into the night, had people coming and going from their room, could not hear any noise coming through the wall, but every time they would go in or out the door would slam. I called the front desk to see if they could check into it, the girl was upstairs in a heartbeat, fortunately for me someone came out of the room next door as the staff member was wondering the halls and asked if everything was ok. She told the person there was a noise complaint, the door slamming ceased after her visit, thank you !
Called the manager the next day to let him know how awesome his staff was and please fix that door ! Despite this unfortunate incident I will stay there again in a heartbeat . Not the hotels fault we had parties next door, most,important they jumped the moment I complained about it, now that is a hotel that cares about its customers .

  • Stayed October 2013, travelled with family
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Helpful?
Thank suzeego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review, 31 October 2013
Thank you for your review of our property. It's great to hear that our staff provided exceptional service; I will pass on your comments to them. We definitely try to respond quickly to our guests' needs, and I'm happy to hear that we succeeded with you. We look forward to your next stay with us!

Jake Bryant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
Sparks, Nevada
1 review
Reviewed 25 October 2013

We decided to stay at the Mill Creek Inn after reviewing several properties in Salem. Upon arrival we were VERY happy with our choice! We felt the location was perfect, with easy access to I-5. The room was very clean and the property was back far enough from the freeway as to be blissfully quiet! We had a room with a king bed which also included a comfy recliner. We enjoyed that recliner very much and found it a treat to have such a spacious room! Also, we really liked the little touch of staff leaving 2 FREE water bottles in the fridge each day! The staff was pleasant and we found it fun how they took the opportunity to remotely open the front doors for us each time we entered the building! The free breakfast at the on-site Denny's was a good perk, and although the food there was just "ok" it was actually better than first imagined. All in all... We had a quiet and comfortable stay at the Mill Creek Inn! We would DEFINITELY stay here again!

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond
Level 5 Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2013

Clean and comfortable. Fat screen TVs, Reliable Internet access. Close to town center and easy access to freeway without the noise. Lounge at Dennys close by with Lottery and Sports. Staff are outstanding. Been staying here nearly 10 years.

  • Stayed October 2013, travelled on business
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Helpful?
Thank diana673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level 4 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 October 2013

The room we had was great - 2 queen beds, fridge, microwave, table plus 2 chairs, sofa. The bathroom had two sinks, one in with the toilet and tub and one outside which was very convenient. The hotel doesn't have a breakfast room but offers a coupon for a free breakfast at Denny's a few steps away. They also give a Denny's coupon for 15% off your dinner.

The hotel was very clean, the staff was very helpful. A bonus was that they had two sets of laundry machines whereas most other hotels have only one.

For me, this hotel set the standard of excellence for the rest of my trip. I will definitely be back.

  • Stayed September 2013, travelled with family
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Helpful?
Thank Theo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review, 24 October 2013
Thank you, Theo, for your review of the Best Western PLUS Mill Creek Inn. I'm happy to hear that your enjoyed your stay with us, and that our staff provided great customer service. Our customer satisfaction means a lot to us, and we look forward to seeing you the next time you are in Salem!

Jake Bryant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yakima, United States
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2013

We stay several times a year at the Mill Creek for Business and pleasure. The staff is always nice and accommodating, The hotel has always has been clean and comfortable. It is easy to find, close to shopping, and Denny's is right next door.

  • Stayed October 2013, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maple valley, United States
1 review
Reviewed 19 October 2013

Average hotel for 90 bucks a night, but at 135 I expect more. the rooms are clean, but old, the staff's attitude is a little disconnected. the free breakfast is at the Denny's in the parking lot, go early, or you'll have a wait. slim pickings as far as what you can order. typical Denny's breakfast though.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Hill, Oregon
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2013

We recently stayed at this Best Western and would stay here again. All tho we are used to having breakfast inside the Best Western's, this was at Denny's across the Parking lot. No complaints there, it was a nice Denny's with friendly staff to see to your needs. The room was comfortable and very clean. Bed comfortable and great location to reach. would stay there anytime passing through the area.

Room Tip: We rooms were very spacious.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Mill Creek Inn

Property: Best Western Plus Mill Creek Inn
Address: 3125 Ryan Dr SE, Salem, OR 97301-9682
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Salem
#2 Business Hotel in Salem
#2 Romantic Hotel in Salem
#2 Family Hotel in Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Mill Creek Inn 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The Best Western Plus Mill Creek Inn offers top-notch customer service and is conveniently located near Interstate 5, Highway 22 and only 2 miles from Willamette University. Hotel guests will also find Oregon Gardens, the Oregon State Capitol and Willamette Valley vineyards nearby. Other popular attractions and events close to the hotel include The Oregon State Fairgrounds, Enchanted Forest, The Bite of Salem and Salem Art Fair. ... more   less 
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Also Known As:
Best Western Plus Mill Creek Hotel Salem
Best Western Salem
Salem Best Western

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