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“BW Mill Creek Salem Or” 4 of 5 bubbles
Review of BEST WESTERN PLUS Mill Creek Inn

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BEST WESTERN PLUS Mill Creek Inn
Ranked #2 of 23 Hotels in Salem
Certificate of Excellence
Ladysmith, British Columbia, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“BW Mill Creek Salem Or”
4 of 5 bubbles Reviewed 29 October 2013

good looking hotel, and lobby, rooms are well appointed.. there is a Dennys Rest on site .. so you get a bkfst coupon with several choices and the hotel gives you a 15% disc coupon to use for dinner .. both are family owned.. the room is well appointed, but the a/c is a bit noisy , the coffee maker and hairdryer outlets didn't work .. but it is clean , people are friendly.. good coffee in the lobby

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Audrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,098 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Salem, United States
1 review
5 of 5 bubbles Reviewed 28 October 2013

Love this place. We have been here twice now when visiting our son at Western Oregon University. Love the pool and hot tub, super clean and the hot tub is hot. The rooms are huge and are always clean.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasco, United States
1 review
5 of 5 bubbles Reviewed 28 October 2013

Staff were great, hotel was clean, rooms outstanding! What else can I say? Nicole greeted me at the front desk, she was friendly, helpful and informative. The free breakfast was across the Parking lot at Denny's, and I found the restaurant to be clean and the food was good. I liked the idea of building my own omelet Prime rib, Spinach, roasted onions and red peppers, mushrooms, pepper jack cheese with hash browns, wheat toast, and coffee.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Leo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmont
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

Best place to stay in Salem. The staff is amazing , the room was big, clean and the beds were super comfortable. Never got the chance to check out the breakfast left too early in the morning.
Had a problem with my neighbors partying late into the night, had people coming and going from their room, could not hear any noise coming through the wall, but every time they would go in or out the door would slam. I called the front desk to see if they could check into it, the girl was upstairs in a heartbeat, fortunately for me someone came out of the room next door as the staff member was wondering the halls and asked if everything was ok. She told the person there was a noise complaint, the door slamming ceased after her visit, thank you !
Called the manager the next day to let him know how awesome his staff was and please fix that door ! Despite this unfortunate incident I will stay there again in a heartbeat . Not the hotels fault we had parties next door, most,important they jumped the moment I complained about it, now that is a hotel that cares about its customers .

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suzeego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at BEST WESTERN PLUS Mill Creek Inn, responded to this review, 31 October 2013
Thank you for your review of our property. It's great to hear that our staff provided exceptional service; I will pass on your comments to them. We definitely try to respond quickly to our guests' needs, and I'm happy to hear that we succeeded with you. We look forward to your next stay with us!

Jake Bryant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sparks, Nevada
1 review
5 of 5 bubbles Reviewed 25 October 2013

We decided to stay at the Mill Creek Inn after reviewing several properties in Salem. Upon arrival we were VERY happy with our choice! We felt the location was perfect, with easy access to I-5. The room was very clean and the property was back far enough from the freeway as to be blissfully quiet! We had a room with a king bed which also included a comfy recliner. We enjoyed that recliner very much and found it a treat to have such a spacious room! Also, we really liked the little touch of staff leaving 2 FREE water bottles in the fridge each day! The staff was pleasant and we found it fun how they took the opportunity to remotely open the front doors for us each time we entered the building! The free breakfast at the on-site Denny's was a good perk, and although the food there was just "ok" it was actually better than first imagined. All in all... We had a quiet and comfortable stay at the Mill Creek Inn! We would DEFINITELY stay here again!

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

Clean and comfortable. Fat screen TVs, Reliable Internet access. Close to town center and easy access to freeway without the noise. Lounge at Dennys close by with Lottery and Sports. Staff are outstanding. Been staying here nearly 10 years.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank diana673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

The room we had was great - 2 queen beds, fridge, microwave, table plus 2 chairs, sofa. The bathroom had two sinks, one in with the toilet and tub and one outside which was very convenient. The hotel doesn't have a breakfast room but offers a coupon for a free breakfast at Denny's a few steps away. They also give a Denny's coupon for 15% off your dinner.

The hotel was very clean, the staff was very helpful. A bonus was that they had two sets of laundry machines whereas most other hotels have only one.

For me, this hotel set the standard of excellence for the rest of my trip. I will definitely be back.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Theo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at BEST WESTERN PLUS Mill Creek Inn, responded to this review, 24 October 2013
Thank you, Theo, for your review of the Best Western PLUS Mill Creek Inn. I'm happy to hear that your enjoyed your stay with us, and that our staff provided great customer service. Our customer satisfaction means a lot to us, and we look forward to seeing you the next time you are in Salem!

Jake Bryant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Mill Creek Inn

Property: BEST WESTERN PLUS Mill Creek Inn
Address: 3125 Ryan Dr SE, Salem, OR 97301-9682
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Salem
#2 Best Value Hotel in Salem
#2 Family Hotel in Salem
#2 Romantic Hotel in Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Mill Creek Inn 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The BEST WESTERN PLUS Mill Creek Inn offers top-notch customer service and is conveniently located near Interstate 5, Highway 22 and only 2 miles from Willamette University. Hotel guests will also find Oregon Gardens, the Oregon State Capitol and Willamette Valley vineyards nearby. Other popular attractions and events close to the hotel include The Oregon State Fairgrounds, Enchanted Forest, The Bite of Salem and Salem Art Fair. ... more   less 
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Also Known As:
Best Western Plus Mill Creek Hotel Salem
Best Western Salem
Salem Best Western

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