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“Awesome Room”

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Best Western Plus Mill Creek Inn
Ranked #2 of 23 Hotels in Salem
Certificate of Excellence
Seattle, Washington
Level 1 Contributor
4 reviews
“Awesome Room”
Reviewed 22 December 2013

This was probably the cleanest hotel room that we have ever stayed in. It even smelled clean when you opened the door. I am a housecleaner and I am VERY picky and have been known to find something wrong in any room!
We usually stay at the Residence Inn up the street. One stay there had us killing a trail of ants across the bedroom! The last one had a broken light and microwave, and enough dog hair to rebuild a dog! It was time for a change!
The Best Western was wonderful! Better furniture, very comfortable bed, and all around cleaner room. We will be staying here from now on!

  • Stayed December 2013, travelled with family
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Helpful?
Thank Yvonne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review, 31 December 2013
Thank you, Yvonne, for your review of the Best Western PLUS Mill Creek Inn. It's great to hear that you enjoyed your stay with us; our staff takes great pride in the cleanliness of our rooms. We look forward to your next stay with us!

Jake Bryant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Brookings, Oregon
Level 1 Contributor
3 reviews
Reviewed 22 December 2013

This hotel rocks! The room was very nice, the staff was very helpful, and the hotel itself was beautiful with Christmas decorations. I would definitely choose to stay here again on my next trip to Salem OR.

  • Stayed December 2013, travelled with friends
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    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, United States
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 December 2013

The room was exceptionally large for the price, plus the breakfast, served at Denny's just across the parking lot was very good. You were able to choose a hot breakfast from several choices on the menu ticket. The indoor pool and Jacuzzi were also very nice and very large. We received, cookies at check in and mints in the room. The coffee in the lobby was very good as was the pod type in the room.

  • Stayed December 2013, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Suzanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review, 19 December 2013
Thank you, Suzanne, for your review of the Best Western PLUS Mill Creek Inn. It's great to hear that you enjoyed your stay, and we look forward to seeing you the next time you are in Salem!

Jake Bryant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level 6 Contributor
190 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 14 December 2013

I have stayed at several Best Westerns. The Mill Creek Inn is a nice choice. I stayed here years ago for business so decided to give it a try again while in town. The décor is interesting. A mix of old and new. It is obvious that the hotel had had some updating, however some of the "old school" still exists. Doors and hardware have not been updated and the carpet in the hallway could use some attention. The room I stayed in had some nice amenities and updates such as new modern bedding, granite, etc., however there was a kind of tacky recliner, or as I love to call them barkalounger in the corner and a very old school cordless phone. The room could use some additional outlets or strips to accommodate things you need to plug in, especially near the bed. You have to either unplug the clock radio or lamp to plug things in. Upon arrival as I was checking in the fire alarm was sounding. The staff could use some training on what to do should this happen in the future. The front desk clerk was obviously irritated by the noise and the people asking questions about whether or not they should evacuate. She could use some additional training in customer service during stressful situations. I never even heard to apologize once for the inconvenience people were experiencing. Instead she seemed bothered. I would probably give the place another try because of my rewards program, however I may try the Hampton on my next visit to town.

  • Stayed December 2013, travelled on business
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Helpful?
Thank kandjOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review, 19 December 2013
We appreciate your review; your comments will help us to improve the stays of our future guests. We have planned some more updating of our property in the upcoming year, and we are providing our staff with better training on how to react during a fire alarm and other emergency situations.

Again, thank you for your comments, and we hope to see you again soon.

Jake Bryant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 12 December 2013

Nice hotel with nice real Christmas tree in the lobby. Nice girls at check in. Clean Rooms. Would stay here again and would recommend to others. Lovely Breakfast. Nothing I can think of to complain about.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland, Oregon
Level 1 Contributor
3 reviews
Reviewed 11 December 2013

We stayed here in just by chance and were very pleasantly surprised. The room was spacious and most comfortable. The only bothersome thing I noticed was the noise the refrigerator made when it turned off. I'd stay here again, without a doubt. Just unplug the fridge!

  • Stayed November 2013, travelled on business
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Helpful?
Thank Kevin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review, 12 December 2013
Thank you, Kevin, for your review of our property. I'm happy to hear that you enjoyed your stay with us! If you contact me at bwmci@msn.com with your information, I would love to look up the room you stayed in and have the refrigerator fixed. Thank you again, and we look forward to your next stay with us.

Jake Bryant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, California
2 reviews
Reviewed 10 December 2013

My husband stays here all the time. It has a central location, a good breakfast and has an airport shuttle. He had a problem with hot water one trip and they gave him 20% off his room total. The internet is usually the only problem. He says it needs to be faster.

  • Stayed December 2013, travelled on business
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Review collected in partnership with Best Western

Helpful?
Thank Melinda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Mill Creek Inn

Property: Best Western Plus Mill Creek Inn
Address: 3125 Ryan Dr SE, Salem, OR 97301-9682
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Salem
#2 Family Hotel in Salem
#2 Business Hotel in Salem
#2 Romantic Hotel in Salem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Mill Creek Inn 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The Best Western Plus Mill Creek Inn offers top-notch customer service and is conveniently located near Interstate 5, Highway 22 and only 2 miles from Willamette University. Hotel guests will also find Oregon Gardens, the Oregon State Capitol and Willamette Valley vineyards nearby. Other popular attractions and events close to the hotel include The Oregon State Fairgrounds, Enchanted Forest, The Bite of Salem and Salem Art Fair. ... more   less 
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Also Known As:
Best Western Plus Mill Creek Hotel Salem
Best Western Salem
Salem Best Western

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