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“Nice people, older facility without elevator.”

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Best Western Sandy Inn
Ranked #1 of 1 Hotels in Sandy
Certificate of Excellence
GreenLeadersBronze level
Olympia, Washington
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice people, older facility without elevator.”
Reviewed 30 June 2014 via mobile

The staff here is their biggest asset. Though in the evenings they seemed understaffed. No ADA rooms and no elevators. Had masking tape holding up a strip in the bathroom. Breakfast was mediocre and not always hot. Rooms were a good size. Safeway is right next door. Unfortunately this is the best in town.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandyss77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, Front Office Manager at Best Western Sandy Inn, responded to this review, 25 October 2014
Dear sandyss77,

Thank you for taking the time to write about your stay at the Best Western Sandy Inn. Our staff greatly appreciates your compliments regarding their efforts. Regarding the hotel's lack of an elevator, I would like to assure you that we do have ADA compliant rooms on the bottom floor. I would also like to thank you for your comments on other matters such as our rooms and the hot breakfast buffet. Your business is very important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

I look forward to seeing you again upon your next visit to the Mt. Hood area.

Sincerely,

Taylor Hoyt
Front Office Manager
Best Western Sandy Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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338 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Bellevue
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 June 2014

Being a BW rewards member I have seen a lot of these hotels. I have NEVER seen a staff as happy as this one. Right down to the gals in housekeeping. We were here for a wedding and the gal at the front desk had printed out a map to the venue and she was making sure we all knew where it was located. The motel is located in a strip mall in downtown Sandy which at first turned me off but then realized it was walking distance to everything. I do wish BW would try to standardize the rates and encourage the owners to do away with the powdered eggs and rubber sausage at breakfast. I would rather see a better cold breakfast than uneatable hot stuff. Would stay here again but wish the rate was a bit lower as it was the most I have paid for a regular BW room.

Room Tip: Back of the hotel looks over a wooded area.Front the parking lot.
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Green Features: Usual green ideas. BW does receive awards in this area.
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, Front Office Manager at Best Western Sandy Inn, responded to this review, 25 October 2014
Dear James K,

Thank you for taking the time to write about your stay at the Best Western Sandy Inn. I am very glad to hear that you enjoyed your time at our hotel and that our staff could enrich the experience. Our staff take great pride in their work and appreciate your compliments. I am also happy to hear that you found our location near many of the shops in Sandy convenient. Thank you also for your comments regarding our rates and the hot breakfast buffet. Your feedback helps us to make any necessary changes to ensure a better experience for you and other guests in the future.

Thank you again for writing a review on TripAdvisor. I hope that you enjoyed the wedding and I look forward to seeing you again the next time you are in the Mt. Hood area.

Sincerely,

Taylor Hoyt
Front Desk Manager
Best Western Sandy Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sisters, Oregon
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 June 2014

Stayed one night while traveling through. Room was very clean as expected for Best Western. Continental breakfast was included and decent for the price, Good stay for a good price.
The Best Western staff here and other hotels have always been excellent,

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, General Manager at Best Western Sandy Inn, responded to this review, 29 June 2014
Dear Danny L,
Thank you for sharing your experience at the Best Western Sandy Inn. I am happy to hear you found our staff friendly. We truly appreciate all feedback and are happy to hear you enjoyed your overall stay with us. We look forward to your next visit if passing thru Sandy again. Thank you for your business.
Sincerely,
Bobbie Wilburn
General Manager
Best Western Sandy Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seatte
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 June 2014

Was there for downhill race, great room, breakfast, helped us prepare for the grueling race at the Hood!! Great location, clean, friendly staff. Theresa was so nice and helpful. Room comfortable for me, needed the good sleep before the race. Will plan on staying there again for sure, next year.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank SeattleZippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, General Manager at Best Western Sandy Inn, responded to this review, 29 June 2014
Dear SeattleZippy,
Thank you for the comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate the compliments to our staff and hotel. We hope to see you again soon.
Sincerely,
Bobbie Wilburn
General Manager
Best Western Sandy Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2014

Stayed here with a group on a bike ride through Oregon & had also stayed at another Best Western during our trip. Best Western can be counted on for a clean, quality, well maintained hotel at a reasonable price. We did have an issue with persuading the manager to cancel one of four room reservations without charge as one our friends had mechanical issues with his bike & didn't make it to Sandy & we had not cancelled before 24 hours. It took a bit more convincing than it should have as we did have 6 guests with 3 rooms, are regular Best Western clients & Club members, but ultimately the manager agreed to waive the 4th room charge, which was appreciated. I would definitely stay here again.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 54Harpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, General Manager at Best Western Sandy Inn, responded to this review, 29 June 2014
Dear 54Harpo,
Thank you for taking the time to review our property on TripAdvisor. We are glad that you feel that Best Western can be counted on for a clean, quality, well maintained hotel at a reasonable price. We understand that things happen out of our control and we try to work with guests regarding our 24 hour cancellation policy. We hope you and your bike group enjoyed the trip thru Oregon and if you are in the area again you will consider staying with us. We have many bike groups stay with us and we feel we can accommodate their needs.
Sincerely,
Bobbie Wilburn
General Manager
Best Western Sandy Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KELSO
2 reviews
Reviewed 14 June 2014

hotel way overpriced but only hotel in town so they take advantage of that, food bad eggs were wartery ,items were not kept stocked, no paper, indifferent staff, no elevator so you had to haul luggage up the stairs. The only good feature was the Wi-Fi which was very good.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank RAY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, General Manager at Best Western Sandy Inn, responded to this review, 29 June 2014
Dear Ray A,
Thank you for taking the time to provide your feedback regarding your stay. I am certainly disappointed that your stay was not all that it could have been. I would like to apologize for not exceeding your expectations. Our rates are competitive to other hotel in nearby towns and we always offer discounts such as AARP, AAA, GOVT and web specials. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will give us another opportunity if in our area again.
Sincerely,
Bobbie Wilburn
General Manager
Best Western Sandy Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Agua Dulce, California
1 review
Reviewed 9 June 2014

I have been coming to Sandy Inn now for six years!! If I can't get a room (handicapped - rm 122) I have been know to change my date to come up to Sandy just so I could have (my home away from home for the 8 days that I stay ever 3 months!! All of the staff here now calls me Grandma Bobbie. From the first time you step into the Inn, you are made to feel welcome! Bobbie Wilburn (General Manager, and she has made some changes to make the Inn even more lovely -- Taylor Hoyt -- and Michael Martinez are there to be of service right away. As I said this staff is really a Four Star Staff. Their breakfast is one of the best you will find and Sandi Higdon is there to put her special touch on service and making you feel like family!! Sandy Higdon is the best house-keeping person I have ever had. She puts her people first, and makes your stay personal. Bobbie Wilburn has a wonderful maintenance crew! A problem is not a problem with these talented men to fix anything!! I hope you will make the right choice by staying at The Best Western Sandy Inn Ms. Barbara (Bobbie) lauricella.

Room Tip: Each room has all that you would be looking for -- Very clean, AC - Top of the line in TV - and of c...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandyOR, General Manager at Best Western Sandy Inn, responded to this review, 29 June 2014
Dear Barbara L (Bobbie),
We always look forward to your visits. We appreciate you taking the time to post a review on TripAdvisor. Thank you for your kind words about the staff. We know we are doing a good job when we get return customers like you. See you soon.
Sincerely,
Bobbie Wilburn
General Manager
Best Western Sandy Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Sandy Inn

Property: Best Western Sandy Inn
Address: 37465 Highway 26, Sandy, OR 97055
Phone Number:
Region: United States > Oregon > Clackamas County > Sandy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sandy
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Sandy Inn 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
The BEST WESTERN Sandy Inn, offers a convenient location with access to Timberline Lodge, Mt. Hood National Park, Sandy River and Dodge River.If you're looking to relax or take in the stunning sights, you won't need to go far - Mt. Hood, Oxbow Park, Sandy River, Dodge River are all near the BEST WESTERN Sandy Inn. Timberline Lodge, Ski Bowl, Rainbow Trout Farm, Wild Wood Recreation, Persimmon Country Club, Rose Garden Convention Center and PGE Park are also nearby.Those looking to unwind after work or sightseeing while staying at the BEST WESTERN Sandy Inn can enjoy visiting Wasson Brothers Winery and Mt. Hood Brewing Company. Many festivals and events attract visitors to the area - enjoy easy access to Hood to Coast, Sandy Oktoberfest, Cruise America and Mt. Days Festivals.Partake in the area's recreational activities. Summers at this Oregon Best Western offer rafting, fishing, hiking, biking, golfing, swimming, kayaking, 4-wheel driving, horseback riding and fruit picking. The winters allow guests at the BEST WESTERN Sandy Inn to ski, snowboard, snowmobile, snowshoe and cross country ski. The comfortable, spacious rooms at the BEST WESTERN Sandy Inn feature travel amenities that make your stay feel like you never left home. Enjoy generous amenities such as cable satellite television with HBO®, a microwave, a refrigerator, a coffeemaker, a desk, high-speed Internet access and much more. The guests of the BEST WESTERN Sandy Inn can start each day with a complimentary full breakfast that includes sausage, eggs, bagels, fruit, oatmeal, coffee, juice and more.An indoor heated pool, a hot tub, an exercise facility, a 24-hour business center, children's activities, free parking and guest laundry are just a few more of the many amenities available at the BEST WESTERN Sandy Inn. ... more   less 
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Also Known As:
Sandy Best Western
Best Western Sandy Inn Oregon

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