We were in the lobby. My wife went up to the room on the second floor. I stayed behind to use the (very slow) computer. When I went to go back to my room, I realized I did not remember the room number, nor did I bring my wallet. I asked the guy at the front desk what my room number was, so I could return to my room. I told him my last name, thinking that would be enough proof I was a guest as it was listed in the computer when we checked in. He refused. I was treated like a vagrant who was coming in from the street. He demanded ID to prove I was who I said I was. I did not have my wallet. He said that there was nothing he could do for me. Ridiculous ! I said, I would have to sleep in the lobby. After an awkward wait, I demanded that he call my wife in our room to verify who I was. He wouldn't do that either. He did not speak to my wife Instead he put in a call to the room and told me to use the house phone to speak to my wife myself. I did. She gave me the room number. End of story. It was unnecessary to put me through the interrogation. I believe it was a petty power play by this front desk clerk (who would claim he was being security conscious of course). Totally unnecessary harassment in my view. I'll never stay there again. The attitude is not customer friendly.
Nice place to lay in the bay window
VERY slow computer, no apparent concern from staff
unfriendly guy at front desk
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- Also Known As:
- Microtel Inn And Suites Seaside
- Microtel Inn & Suites Seaside Hotel Seaside
- Heritage Microtel Seaside
- Microtel Seaside
- Seaside Microtel