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“Too pricey for its standard”
3 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #21 of 27 Hotels in Seaside
Detroit, Michigan
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Too pricey for its standard”
3 of 5 bubbles Reviewed 18 June 2014

We stayed only for one night during our visit to Oregon Coast. It's position on US 101 made it an easy choice for us to stay. We booked a Jacuzzi suite, but when I opened the water faucet a brown colored fluid flowed for first few minutes. Clearly there was lack of maintenance and our money was completely wasted as we decided not to use the jacuzzi. I would only rate this stay as average because otherwise this issue the room was clean. The breakfast was okay.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhuparyatak14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Quality Inn, responded to this review, 20 June 2014
Thank you for choosing us for accommodations while in Seaside. Sorry to learn of the jacuzzi issue. It is obviously our goal to make everyone as happy as possible and had we been made aware of it while you were on site we would have gladly removed the cost of that amenity from your bill or moved you....whichever worked best for you.

We encourage everyone to shop around to ensure they are getting exactly what they are looking for at the price they desire. There are many hotels that offer more than we do at higher costs and many that offer less for less. We believe we are priced properly and are an exceptional value.

Thank you again for trying us out and for acknowledging the cleanliness of our facility.
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329 reviews from our community

Traveller rating
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    46
    24
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Tacoma, Washington
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

We were treated like royalty and had a fantastic time not only with old classmates but with the staff. Rooms were very, very clean and spacious. Breakfast was great, coffee, tea, juices available any hour and just all around wonderful.
Michelle, the night clerk was very pleasant and treated us like family. The day clerk was very friendly also, just didn't see as much of her since we were gone most all day.

Room Tip: We were on the second floor and no problems.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barbarasemple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Quality Inn, responded to this review, 16 June 2014
I am elated to hear of your experience. That is precisely the feeling we try to evoke in everyone staying with us. Michelle will be very excited that she made such an impression and quite appreciative of the acknowledgement. Thank you very much for staying with us and taking the time to submit such an outstanding review. We are grateful for both!
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Seaside
1 review
2 of 5 bubbles Reviewed 15 June 2014

The Service was pretty terrible. When I arrived, I was told that I had booked two rooms instead of one which later on, after 10 mins of discussion! with the Front of House Manager turned out to be a system failure on the hotel's behalf! I cannot believe how unprofessional the entire situation was handled by the Duty Manager on that day.

The bed sheets were stained.

The room was located on the 3rd floor next to the elevator and ice machine which was so noisy all night that it was hard to find any sleep at all.

There are definitely better places out there with better value for the same price - I would not recommend this hotel nor book it again.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Bettina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Quality Inn, responded to this review, 16 June 2014
Thank you for giving us a shot. I would like to take a moment to clarify some issues mentioned. We are constantly complimented on our service as can even be seen frequently right on this very site. Hearing differently peaks immediate interest. After reading your review I researched your reservation to see what you encountered. My findings reveal that 2 rooms were booked through a prepaid 3rd party. Duplicate or not is unknown at the hotel level as if there are 2 rooms paid for then we would be holding 2 rooms. I know how easy it is to blame the hotel for everything that happens regarding a reservation, but I am quite confident our staff member was trying to ensure that you were provided with exactly what you required....which in this case was one room not two. When you book through a 3rd party the reservation is essentially theirs and simply bares your name so any changes need to be made directly through them. I'm sure this is what she was doing by contacting them. I'm glad we got it all sorted out for you.

I have to respectfully disagree with your assessment that there are better values out there at the same price. There are many choices, yes, but in terms of value as compared to price paid again, I have to disagree. Best of luck in your travels. Wherever you do find yourself wanting to book I would encourage reserving directly with that hotel to avoid possible future complications and an incorrect perception of points of blame. Thank you again for trying us out.
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Travellers are raving about these Seaside hotels

Orange, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 14 June 2014 via mobile

Decent hotel in seaside, the outside looks promising and so does three lobby. Inside the room you find a fairly outdated living space. A remodel would done this hotel wonders. The hotel is located on the main highway which makes it easy to find yet a little noisy at times. Breakfasts were decent, a make-your-own waffle station, cereal, bagels and coffee. Nothing too fancy but it filled you up. Overall it was an o.k. stay, nothing great but just o.k.

Stayed June 2014, travelled as a couple
Helpful?
Thank tjbyrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Quality Inn, responded to this review, 16 June 2014
Thank you for allowing us to accommodate you while in Seaside. We have both simple rooms and more upgraded rooms allowing us to cater to all levels of the economy traveler. We are doing what we can to keep them as modern as possible and as with all things the upgraded rooms see this before the basic rooms. I appreciate the review and look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auburn, Washington
1 review
4 of 5 bubbles Reviewed 14 June 2014

We had a great time down in seaside. This hotel has extremely friendly staff and is really well kept. The only real downside is its distance from the beach and lack of short walking distance activitys

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Quality Inn, responded to this review, 16 June 2014
Thanks for the wonderful review! It was a pleasure having you and we look forward to it again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 June 2014 via mobile

Stopped here for the night, check in was a breeze. I booked through Expedia and we when we got here, we were told our room had been upgraded to a bigger room, being that they had run out of the type of room I had booked, so that was great! The room was really nice and clean and the beds were very comfortable. We were the first ones at breakfast, they had waffles, hard boiled eggs, cereal, bagels, breakfast muffins, oatmeal packets, yogurt, etc. Coffee and juices, it was good. I know most people want the whole hot breakfast bar, but we're good with waffles and coffee. Kids ate waffles and fruit, so it was all good, we're not too picky.

Stayed June 2014, travelled with family
Helpful?
Thank ms22277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Quality Inn, responded to this review, 13 June 2014
Thank you for choosing us for accommodations and also for taking the time to submit a review. I am pleased to hear that our service was a delight and glad you enjoyed the upgrade. You may find that booking directly with the hotel may prove more advantageous in the future. Wonderful to hear breakfast was to your liking. We offer all that we can and feel it adds that much more value to each guest's stay. Glad you felt the same way and hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 2455 S Roosevelt Dr, Seaside, OR 97138-6528 (Formerly GuestHouse Inn & Suites Seaside)
Phone Number:
Region: United States > Oregon > Oregon Coast > Seaside
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 27 Hotels in Seaside
Price Range (Based on Average Rates): £
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Microtel Inn And Suites Seaside
Microtel Inn & Suites Seaside Hotel Seaside
Heritage Microtel Seaside
Microtel Seaside
Seaside Microtel

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