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“Overcooked food” 2 of 5 bubbles
Review of Twisted Fish Steakhouse

Twisted Fish Steakhouse
Ranked #22 of 108 Restaurants in Seaside
Cuisines: American, Bar, Seafood, Soups
More restaurant details
Restaurant details
Good for: Groups, Business meetings, Child-friendly, Special Occasion Dining, Kids
Dining options: Dinner, Lunch, Brunch, After-hours, Full Bar, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Portland, Oregon
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Overcooked food”
2 of 5 bubbles Reviewed 19 June 2014

Went in at dinner hour on Father's Day. What I assume is the owner and a staff member were in a booth next to us with computer going talking business. Uncool.

Waitress was obviously covering too many tables. Husband ordered sweet potatoe fries and was brought french fries - quickly corrected - the fried were good. His coleslaw looked so greasy he didn't even want to try it.

Presentation of food here is nice.

I ordered a pork special with cherry sauce. I also asked for no butter to be used in vegetables. Well they used nothing but steam or boiling water to cook them and thus were very blah. Pork was two skinny slices of meat so overcooked that I had to drink water to swallow some of the bites. A tiny dab of pasty sauce on each piece that even when spread could barely cover the meat. Normally I would have sent this back, but I was hungry and tired and just wanted to get back to my hotel by this point. Meat overcooked to that degree should never have happened in the first place.

Honestly, I'm not sure this restaurant really knows it's own identity. Prices are high yet I had to hear the tv from around the corner in their bar while I ate.

Visited June 2014
Helpful?
1 Thank cmg062014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinneronbroadway, Marketing Director at Twisted Fish Steakhouse, responded to this review, 24 June 2014
Hello and thank you for your review as we take all reviews and carefully evaluate each customers experience and reviews. We are saddened that your experience was not as enjoyable as we strive to make each customers meal. We are always working to give our restaurants the best brand image but also have to take into consideration the fast paced environment that the Oregon Coast picks up during the busy summer and do our best to find the perfect happy medium for both ourselves as well as the customers. Along with what sounds like understaffed, it seems as though you were not satisfied with your meal and we always work to create satisfying meals. We apologize we did not meet your expectations and hope that as though your time here was not the most memorable, we hope the rest of your time here was.

Thank you.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
A TripAdvisor Member
“Birthday Brilliance!! ”
5 of 5 bubbles Reviewed 18 June 2014 via mobile

Food great, service excellent! The manger, Steve Keszler, has the customer service skills that every food service worker should possess!!! :D We visited this restaurant for my birthday getaway with a Groupon certificate that we received with a value of $20. After enjoying a hearty, delicious meal, we arrived back at our hotel and discovered that we had forgotten to use our Groupon certificate. We frantically called the restaurant in hopes that we could be reimbursed, despite our forgetfulness. Steve assured us that we could stop by in the morning and turn in the certificate to have our card refunded the $20 value.
We will definitely come here again, even without a coupon! Lol Thanks, Steve, for making my birthday-beach-trip absolutely epic!

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinneronbroadway, Marketing Director at Twisted Fish Steakhouse, responded to this review, 24 June 2014
Thank you very much for your review and we are ecstatic to hear of the memories shared at Twisted Fish. We are always happy to hear about our employees going out of their way to make ones meal enjoyable. We are very fortunate for the service staff we have currently and how hard they are working together. Again, thank you for your review and happy belated birthday!

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Absolutely Terrible Management”
1 of 5 bubbles Reviewed 9 June 2014

I have been a resterauant critic for 27 years. I try to refrain from judgements while on vacation, but this is a special case. I spent 4 days in this restaurant. It was a train wreck I couldn't turn away from, and it all starts with a Manager that is clearly realated to someone around here. I am only assuming that, of course, but that is the only explination I can come to as to why he has employment. If you want a good nightcap, this is ur place.....if you want good food, I strongly recommend looking elsewhere.

  • Visited June 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank Stan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinneronbroadway, Marketing Director at Twisted Fish Steakhouse, responded to this review, 24 June 2014
Hello, it is with much regret for us to read your review on Tripadvisor. We as a company are very happy with our management staff but do always take into consideration when hearing from customers about things of this nature. We appreciate your opinion and have mentioned this case to our management. We do recognize you have long been involved in restaurants and value your review for that reason and will make sure we remind all management of our core values. Again, we appreciate and always value our customers opinions and comments and are always striving to be the very best we can.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
72 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“General Fish Steakhouse”
3 of 5 bubbles Reviewed 7 June 2014

Liked the hours, we got in pretty late and they continued to serve dinner past 10pm. It was conveniently located. Karaoke was going on and they did seat us away from it, which was nice.
Food is average. We had ribs and fish. Both average. Wait staff was very helpful in suggestions and service was quick.

Visited June 2014
Helpful?
Thank souriez438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinneronbroadway, Marketing Director at Twisted Fish Steakhouse, responded to this review, 24 June 2014
Thank you for your review on Twisted Fish Steakhouse. It sounds as though you were indifferent about your recent visit and we fell short on giving you a great experience. We are happy to hear that first and foremost our customer service was a positive as well as being open late and being accommodating for your group. Along with customer service, food quality is very important to us and it seems as though we fell short in that category and we apologize for that. We tried to be very consistent in our kitchen and more often and not our food is highly regarded. We hope that you would consider giving Twisted Fish a second chance with our wide variety of options and meals. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Overpriced bland food”
3 of 5 bubbles Reviewed 30 May 2014

This restaurant is very very expensive although I'm not sure why. The food was horribly bland at best. We were not impressed and we will not be going back.

  • Visited May 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank volley321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinneronbroadway, Marketing Director at Twisted Fish Steakhouse, responded to this review, 4 June 2014
Thank you for taking the time to review our restaurant and your recent experience. It sounds as though there was very little enjoyed about the meal and we are sincerely sorry for that! We most often believe that are items are of value but in this case we have taken your words to the kitchen staff to make sure we are across the board consistent for our customers. Again, we apologize for your recent experience and thank you for your review as we will build on what has been said.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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