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“Clean, comfortable, good location.”

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Holiday Inn Express Hotel & Suites Seaside Convention Center
Ranked #15 of 27 Hotels in Seaside
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean, comfortable, good location.”
Reviewed 4 September 2013 via mobile

Very pricy during summer months but equal to other hotels in the area. Nice staff and clean rooms. Dining staff not especially friendly however assuming number of people and a little overwhelming. Our only place we stay when we are in Seaside.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vcmmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, 18 September 2013
We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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476 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Washington state -USA
Level Contributor
75 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 September 2013

Looks really great in the lobby. Clean and the food area was clean at all times. Food was overly salty and the day we ate there the biscuits were dry and hard. Scrambled egg were so salty we couldn't eat them. Barely any gravy for the "biscuits and gravy" selection, Other food items were stocked up and full but then we were there at 6am so that seemed reasonable. The following day we got down at 930am and they was no eggs, no biscuits, no gravy, no sausage, guess since they stop serving at 10am they were not going to put anything out even though there still was a line of folks looking to eat. Oh well we went out for breakfast...
Our room was clean although the carpet looked like it should be shampooed. We had a great view on the 2nd floor of the river and all the paddle boats. Since most hotels have thin walls we had a thumper above us and noisy folks alside but we were sooo tired we slept most of the night. The mattress was the best I have slept on in a long time at a hotel YEAH! no achy back in the morning...The staff was friendly and help us on several items.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuznBren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, 18 September 2013
Dear SuznBren,

Thank you for taking the time to complete a review on your stay. I appreciate the compliments on the staff and the level of service provided. I am truly sorry to hear that the food served during your travel did not live up to your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

We thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future. Thank you again for your comments.

Sincerely,

Janice A
Case Manager
IHGCare
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Cumbernauld
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 August 2013

Great service, clean spacious room. Check in was friendly and efficient - we were upgraded to a suite with a river view. Clean, comfortable room. Excellent breakfast with a good choice of hot and cold items. Really good coffee.

Receptionist recommended a few places to eat. Our stay in Seaside was spoiled a bit because of the sea mist - it was very cold and damp.

Would recommend the hotel though.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jojo9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
From WA in UT
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 August 2013

We're easy to please travelers, but this hotel missed our expectations by a mile. The good parts: front desk people were pleasant at all times, room was clean, and beds comfortable.

Check-in was the worst we'd ever experienced (and another couple waiting commented that they had never had had such a check in experience either). I'll skip the details to avoid boring the innocent....but at the second attempt we waited for an hour.

Wifi was a totally unsatisfactory...I spent more time trying to get online than I spent working online. For this they made a very minor adjustment on the bill.

Phone system was out of order, so we had a blinking message light for two days. Bathroom fan usually has a rattle that was annoying for those trying to rest. The room did not have a comfortable chair or couch, although there was plenty of room for either one. Just two table chairs, such as one might use to play cards or such.

Oh, and don't ask to have your room serviced while you're out. They would not make any exceptions to the order that rooms were going to be serviced. Staff friendly, perhaps,...but definitely not client friendly. We'll stay elsewhere next time, way too many flaws for any reconsideration.

Room Tip: River side views are nice....
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, 8 September 2013
Dear sgmojo,

Thank you for sharing your feedback. It is wonderful to hear that you found our rooms clean and comfortable. I sincerely apologize for your experience during check in due to the service provided as well as the inconvenience you experienced caused by the internet service and phone system. We appreciate your feedback as it will be shared in order to avoid a similar experience as it is our goal to provide excellent service to all our guests.

Once again thank you for bringing this to our attention, as we pride ourselves on excellent customer service. Hope to see you soon.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
136 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 23 August 2013

We have always had a great experience with Holiday Inn Express brands and this hotel was no exception! The service of all of the desk agents were excellent and we received quick response to any problem we encountered. The rooms were extremely clean and the sheets were nice and comfortable.

The breakfast was well stocked and included hot items which was fantastic. A lot of selections available including fruit, yogurt, bagels, pastry, eggs, bacon, biscuits and gravy.

Hotel is located only a few blocks from Seaside Beach and only a short ride to Cannon Beach with the famous Haystack rock. Another good stop is Ecola State Park with Indian Beach - not much parking but a nice big beach with few people on it and great views.

Room Tip: River view rooms also offer a nice glimpse of the ocean/beach :)
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lilemoevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, 18 September 2013
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puyallup, Washington
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2013

Was a nice clean hotel. Nice area, about 6 blocks from the beach. Alot of restaurants nearby. They were putting new mattresses in all the rooms when we arrived. I would stay here again. The breakfast was pretty good, had biscuits and gravy and pancake with either scrambled eggs or omlette.

Room Tip: I thought from the pictures on the riverside of the hotel all the rooms had balconies but when we we...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colbyaaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 August 2013

Very nicely kept hotel. They were getting all new mattresses when we arrived. They had overbooked the hotel so I got king instead of two queens which presented a problem since we needed two beds. We used the couch pull-out which was less than ideal. We had few problems (no blankets for couch, tv didn't work) but the staff resolved the issues. Breakfast was typical of hotel food... lots of it, but not very tasty. Still, I would stay here again. Great location and free parking.

Room Tip: You can peek at the ocean from west facing rooms.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 15minL8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Seaside Convention Center

Property: Holiday Inn Express Hotel & Suites Seaside Convention Center
Address: 34 N Holladay Dr, Seaside, OR 97138-6828
Phone Number:
Region: United States > Oregon > Oregon Coast > Seaside
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Seaside
#10 Romantic Hotel in Seaside
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Seaside Convention Center 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites in Seaside Oregon. This beautiful Seaside hotel is strategically located in downtown Seaside, convenient to the Seaside Convention Center and only 3-1/2 blocks from the beach. Close to the hotel is the Seaside Historical Museum, Seaside Carousel Mall and of course Seaside's famous downtown shopping area on Broadway, home of the Turnaround. We are also located just blocks from the Seaside Factory Outlet Center. The Holiday Inn Express Hotel & Suites in Seaside is ideal for business travelers, families and coastal visitors. The beautifully appointed guest rooms in this new Seaside hotel offer a variety of room types and styles with amenities to fit every need. The Holiday Inn Express Hotel & Suites in Seaside offers an indoor heated pool, spa and sauna; fitness center and guest laundry. We also feature a business center and free high speed Internet service. The team at the Holiday Inn Express Hotel & Suites in Seaside is committed to providing the highest level of service and value. We take pride in exceeding our guest s expectations and making your stay an enjoyable one. We reserve the right to make changes to policies without notice. All group reservations require a 96 hour cancellation notice. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Seaside - Convention Center
Holiday Inn Express Hotel & Suites Seaside Seaside
Seaside Holiday Inn Express
Holiday Inn Seaside
Holiday Inn Express Seaside

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