This was the 3rd HI Express we stayed at on our 7 day road trip and this was the most expensive and by far the worst in terms of service. Front desk staff was very inattentive and always had their heads down so guests had to wait for them to notice you or had to ask for assistance.
The pool was out of towels so I advised the front desk clerk who said he'd call for more but after 15 minutes when my kids were ready to come out, no towels arrived. When I went back to the same clerk, he told me they were all out of towels. Why didn't he come and tell me in the pool?! And why didn't he offer me the clean towels that were sitting at the front desk? For a hotel that claims to cater to the convention center guests, I'm surprised at the poor level of customer service.
Breakfast area was very small and crowded every morning so we we had to eat in the lobby or in our rooms.
Would not recommend this hotel. Stay at the neighbouring Riverside Inn or other hotels closer to the beach - Shilo Inn and Comfort Inn.
- Official Description (provided by the hotel):
- Welcome to Our Hotel Near Seaside Convention Center Come enjoy the relaxing atmosphere, breathtaking mountain views and endless stretches of public beaches in this ocean resort community. Whether you want to peruse the unique specialty shops, taste-test the best of the local fare or try your hand at outdoor activities, there is always plenty to see and do in Seaside, OR near our hotel. The hotel's location in Seaside, Oregon is convenient to several popular attractions, including Seaside Historical Museum and Seaside Carousel Mall and is within walking distance of Ocean Beach. Families looking for hotels in Seaside, Oregon also appreciate our close proximity to the downtown shops and restaurants on Broadway, the home of the Turnaround. Thoughtfully designed for the corporate traveler, our hotel is near Seaside Convention Center to ensure easy travel. If you are looking to host an event, seminar or banquet in the area, we offer over 660 sq ft of well-appointed event space. Meeting preparations are made easy with free Wi-Fi access and a 24-hour business center. Our Holiday Inn Express & Suites® Seaside, OR hotel offers a heated, indoor pool, whirlpool, sauna and a state-of-the-art fitness center for your convenience. Additionally, we serve a complimentary, hot breakfast bar every morning, which features our delicious signature cinnamon rolls and 100% Arabica bean coffee. Make your hotel reservations in Seaside, Oregon with us today! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Seaside - Convention Center
- Holiday Inn Express Hotel & Suites Seaside Seaside
- Seaside Holiday Inn Express
- Holiday Inn Seaside
- Holiday Inn Express Seaside