We have now stayed at this spot 5 times since it opened. The first time was fabulous, though off-season so not many guests= quiet, everything accessible. All was in good repair as it was new. It has dwindled in every way possible since that stay. The customer service is poor with not much enthusiasm for requests. My husband called at 11 pm Sunday eve.to ask about a promotion in the paper and room availability. The rep was very rude and told him there was no availability (we could see rooms available online), that he was wrong about the promo and kept putting him on-hold. I called the next day and the same person gave me the complete opposite info and was helpful. The elevator situation is atrocious. When checking out we have waited for this sole elevator for 15+ mins (could not take the stairs due to heavy luggage and being post-op). Often times, like today, the cleaning staff have it full of gear and no one else can fit on. We had to ask the front desk for laundry detergent and toilet paper each day. ANYONE W/KIDS NOTE** If you are coming to rest & relax...the worst part is that the rooms are far from sound proof. You can hear every conversation, each footstep in the hallway and each door open and shut making for a terrible night's sleep. Our kids tossed and turned on their very noisy pull-out couch all night) There are large gaps under and on the side of the doors. We had to stuff towels under so we could attempt at getting some sleep. Parking can also be an issue and we have had to park on the street more than once. This is also right next to a half-way house. Never had an issue w that but just an FYI. We considered purchasing a condo, but are so glad we decided against it now that we have been back a few times since. We love Seaside, but will not return to the Rivertide Suites anytime soon.
- Official Description (provided by the hotel):
- A first-class All-Suite hotel located along the extraordinary Oregon coast in Seaside, Rivertide Suites welcomes guests with spacious suites, plentiful amenities and first-rate service. Guests who stay with us rate our quality, cleanliness and attention to detail best-of-class in the North Oregon Coast community. ... more less
- Reservation Options:
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- Also Known As:
- Rivertide Hotel Seaside