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“My trip to hell”

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Best Western Ocean View Resort
Ranked #13 of 27 Hotels in Seaside
Terrebonne, United States
1 review
“My trip to hell”
Reviewed 9 August 2014

Will never stay again. Restaurant too expensive, bad desk service, no TV for a day and a half, left before it was fixed. Given wrong room at check-in, had to move to right room the next day. Never again!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marsha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 11 August 2014
I am very sorry. The 800 # reservation service describes the room booked as ground floor ocean front. The view of the ocean is limited on the ground floor and e had very few opportunities to move you. I am very sorry about that. I hope you will return and give us another chance. I know our management has reached out to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (369)
Date | Rating
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English first
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014 via mobile

Fun stay for three days - great location and lovely view. helpful and friendly staff. Lovely and safe for little people - pool was a hit and so was the gym. Easy access to the town for groceries (small convenience store), restaurants and entertainment. Would come again anytime. Sad to leave!

Stayed August 2014, travelled with family
Helpful?
Thank Janine Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 10 August 2014
Thank you for the great comments and we appreciate you choosing to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Salmon, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

I stayed at the Seaside Best Western because I had to be somewhere close in the morning. I found the street sign directions to be alittle bit confusing. The hotel is right on the beach which is conveniently located to the popular places to be. I stayed in the economy room which saved me money because it didn't have an ocean view. What it had was a window facing a busy hallway and thin walls so I could hear everything going on. The connecting door to other room was so thin I could hear everything going on in there also. The bed was just so-so.. It wasn't a restful nights sleep but it was a safe roof over my head. We tried to the pool area and it seemed alittle run down. We ate at the hotel restaurant which was also just ok, nothing to write home about. But the staff was very friendly and helpful.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank disappointed3258826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 10 August 2014
Thank you for the review. The room you booked is a small, economy, non-view room and I am sorry the hotel was a little noisy during your stay. We could have done a better job quieting down the neighbors that were less considerate. I am very sorry about this and Hope you will return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 August 2014

On Saturday August 2nd, my wife and i checked into the hotel for two nights. Check-in went smoothly and our room was ready. We were in 404a overlooking the back parking lot and mountains. Over all not a bad view. Our room was a bit on the small side, i'd say 15x15 give or take. Since we were not going to stay in the room much, we didn't care. The only negative was the coffee service ending in the lobby at 10am. Other hotels we have stayed at had self serve coffee and tea all day. Staff was friendly , location by the water was perfect, and had a great time at this clean hotel.

Room Tip: Do not take an econo size room.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank canadian0140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 8 August 2014
Thank you for the Great review and we understand that the economy, non-view room is a bit small. We appreciate your business and look forward to your return
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Everett, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014

The reservation was made with the 800# service. This wasn't honored at check in. The staff argued about us having an ocean view at the price booked for. They tried to give us a room with a view of roofs and a distance view of ocean. Had to pay for an upgrade. Poor maintence of bar and room. At check out explanation was repairs were due to be fixed. Green mold around edge of Jacuzzi. Very disappointed.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 10 August 2014
I am very sorry about these conditions and yes, you have every right to expect from us. We certainly did not do our part and I am very sorry for that. We will fix these problems immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
2 reviews
Reviewed 6 August 2014

This is a very nice hotel. Right on the beachside promenade walk but 2 blocks north from the the city center spot (with the teen tourist attractions and restaurants) so also quiet. Pay extra for the full ocean view room - it is well worth it and you can enhoy it at all times. There is NOT a complimentary breakfast which is a usual expectation for this hotel brand - but you get a more robust kitchen with cook top, pots, dishes, fridge and microwave. Staff were helpful and attentive.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Brad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 8 August 2014
Thank you for the Great review and for sharing your positive comments and experience with others.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

Wife and I took a much needed weekend and chose this hotel based on the advice of my travel-savvy sister. She was not wrong. Just a great all-around experience. Staff was the most friendly, accommodating crew I've ever dealt with. Rooms were very comfortable and clean.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance B, Owner at Best Western Ocean View Resort, responded to this review, 8 August 2014
Thank you for the Great review and please thank your sister-in-law for referring us. That is the best compliment we could ever ask for.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Ocean View Resort

Property: Best Western Ocean View Resort
Address: 414 North Prom, Seaside, OR 97138-6042
Phone Number:
Region: United States > Oregon > Oregon Coast > Seaside
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Seaside
#6 Family Hotel in Seaside
#7 On the Beach Hotel in Seaside
#7 Romantic Hotel in Seaside
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Ocean View Resort 3*
Number of rooms: 107
Official Description (provided by the hotel):
The Best Western Ocean View Resort in Seaside, Oregon is located on the beautiful Pacific Ocean directly in front of one of the best beaches on the West Coast. The resort delivers first class and comfortable beachfront accommodations in a variety of suite and room types, family-style service, and terrific on-line specials on the scenic and historic North Oregon Coast. Seaside is the last stop on the Lewis & Clark trail and the area offers rich history in an incredible, natural beauty. Astoria, only 12 miles north, is the oldest city west of the Mississippi ricvh in Maritime history. Cannon Beach, just five miles south is the "Carmel of the Oregon Coast" with shops, art galleries and includes the famous Haystack Rock. Seaside boasts a variety of activities from beach combing, hiking, golf, boating, fishing, zip line and of course, the famous Broadway street and turnaround. For family fun and lot's to do, Seaside and the Best Western Ocean View Resort are the perfect pair. ... more   less 
Reservation Options:
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Also Known As:
Best Western Ocean View Hotel Seaside
Best Western Seaside
Seaside Best Western

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