We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This place needs a little updating and more customer service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Sisters Inn and Suites
Ranked #4 of 4 Hotels in Sisters
Reviewed 18 August 2011

This was just an OK place. Our unit had a kitchen, but didn't even have any spoons to use let alone other silverware to make place settings. The stovetop hadn't been cleaned in sometime. The hair dryer didn't work. I asked the office for a replacement and they said someone had stolen the one they had. They had no other. The units could use some real updating. Would be a little more appealing if they had flowers and plants around the premises. There was nice grass out from the sliding doors. The continental breakfast was much to be desired. We went next door to the grocery store for some bananas and yogurt.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
Thank GrandmaGoldwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (99)
Traveller rating
Traveller type
Time of year
Language

85 - 91 of 99 reviews

Reviewed 11 August 2011

I tried all over Sisters, OR to book three rooms for a Friday night for our family motorcycle trip. Most places were either full or wanted us to book two nights minimum. With all the bad reviews on Trip Adviser in regards to Sisters Inn and Suites, we were expecting the worst. We were pleasantly surprised to find clean, comfortable rooms with picnic tables on the patio. We played a good game of cards on the picnic table in the evening until the sprinklers turned on and got us wet. The free breakfast could of included at least bananas, but we were satisfied with the muffins and coffee. This place is close enough to town to walk the town - too bad the shops all close so early. They lost our business by closing up at 4 to 5:00 PM.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank BKF59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

Even though the rooms had been updated with new furnishings the carpet was dirty and stained and the bathroom sink, tub, and floor were dirty. The coffee pot had not been cleaned. It was nice having a picnic table outside our room but it was covered in dirt. There was no screen door on the patio door and it was the only window in the room so we couldn't leave it open for fresh air because of bugs and mosquitos. The "continental breakfast" was very poor. There was cereal but no milk and the pastries were stale. Even after asking for the room to be cleaned better it was still less than satisfactory. Everyone was blaming someone else for the lack of attention to the room.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank twoladies24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

We checked in here after our camping plans fell through. When we arrived in our room the bathroom was dirty! It had not been cleaned from the previous guests, so immediately I was skeptical of the whole room. Luckily, we were heading out so they had time to come back in and clean it. When we returned the bathroom still had hair all over the back of the toilet and the bath mat was wet and wrinkled, it was the same one as before just tossed over side of tub. The garbage in the room was not emptied and the carpet was dirty. The chairs on the balcony were covered in dirt and grime so I had to clean them before we could sit and enjoy the sun. For $120/night I was expecting the place to be better. Overall a disappointment.

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank kerrylobrutto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2011

This used to be a good place but service has gone downhill in the past year. Front desk people barely acknowledge you - no training. Rooms are spare, mattress was rock hard. Continental breakfast is a joke-the "coffee" was mostly hot water , no fruit, packets of oatmeal but no milk (sign says "we don't serve milk products of any kind"). Room was clean and quiet but for $100 you can do better elsewhere. These people act like they don't care.

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank WanderingCPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2011

I called for a reservation on may 6th. for a nights stay on may 7th.. The morning of May 7th. I woke up at home very sick. I called at 9am to cancel my reservation for this night and was told there was a 48 hr. cancellation policy. This was not told to me at the time I made the reservation. I spoke to the person on duty and voiced my disappontment and ask if she could wave the charge. I was tranfered to the manager and he said he couldn't help me and this is the policy.

He charged my visa around $108.00, which is too bad, I will not use your hotel ever.

Stayed: May 2011, travelled as a couple
Thank Arlyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2011

Woke up feeling tired from no sleep, sore from the rock-hard mattress, and out $83 for the cost of one night's stay.

My boyfriend and I stayed at this hotel on a Saturday night (one night stay). We could hear everything outside our room and in the adjacent room. We knew beforehand that a basketball tournament was going on in town, so we put up with the rowdy high school boys having a snowball fight outside our ground level corner room in the afternoon, with several of the snowballs loudly hitting our door. However, people constantly yelling and banging on doors around us continued much later into the night when we were trying to go to sleep. In addition to the noise, the beds were horribly uncomfortable. We woke up feeling sore and tired. I would never recommend this hotel to anyone.

  • Stayed: February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank traveler9287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sisters hotels
0.1 mi away
Best Western Ponderosa Lodge
1.5 mi away
Five Pine Lodge & Spa
Five Pine Lodge & Spa
#1 of 4 in Sisters
624 reviews
0.6 mi away
Sisters Motor Lodge
Sisters Motor Lodge
#3 of 4 in Sisters
142 reviews
Show Prices
Show Prices
Show Prices
6.7 mi away
No photo provided
Black Butte Ranch
#5 of 6 in Sisters
2 reviews
12.2 mi away
The Suttle Lodge & Boathouse
Show Prices
Show Prices

Been to Sisters Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sisters Inn and Suites

Address: 605 N Arrowleaf Trl, Sisters, OR 97759-2610 (Formerly Sisters Inn and RV Park)
Region: United States > Oregon > Central Oregon > Sisters
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #4 of 4 Hotels in Sisters
Price Range: £64 - £74 (Based on Average Rates for a Standard Room)
Number of rooms: 50
Official Description (provided by the hotel):
Our Sisters Oregon Hotel is a 50 unit motel offering kitchenette rooms, King Rooms and Queen Rooms. All rooms are non-smoking. The Sisters Inn & Suites also offers 6 pet-friendly rooms ($15.00 Per pet per night) All Rooms Have Brand New 39" Flat Screen Televisions ! Situated in scenic Central Oregon, the Sisters Inn and Suites is conveniently located off Highway 20 in Sisters at the Ray's Food Place shopping center, close to restaurants, gas, banking, and McDonalds.. Whether you are traveling for business or pleasure, the newly remodeled Sisters Inn and Suites provides friendly hospitality and comfortable rooms at very affordable rates. The Sisters area has many outdoor recreational spots and attractions that make this one of the most popular vacation stops in Central Oregon. So, if you are traveling East or West along Highways 20 and 126, please consider our accommodations for your next trip. We hope you'll make Sisters Inn and Suites your favorite place to stay in beautiful Central Oregon. All rooms have microwave, refrigerator, coffee maker, iron and ironing board, and a balcony or patio. 20 Miles from Redmond Robert's Field (RDM) 4.0 Miles from Three Sisters Panoramic Viewpoint 6.2 Miles from Black Butte Ranch 17 miles from Hoodoo Ski Area 18 miles from Tumalo Falls 18 miles from Central Oregon Community College. The Sisters Inn and Suites is under new management and we are eager to show that we are a clean, comfortable and reasonably priced motel with friendly and helpful staff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers so you can book your Sisters Inn and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sisters Hotel Sisters
Sisters Inn And Suites Oregon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing