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“Hooray for no nickel and diming!”

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Five Pine Lodge & Spa
Ranked #1 of 4 Hotels in Sisters
Certificate of Excellence
Salem, Oregon
Level 6 Contributor
89 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
“Hooray for no nickel and diming!”
Reviewed 23 February 2010

Five Pines Lodge combines western charm and pampered luxury in a way that's hard to beat. Think cowboy country in high comfort, a tasty mix of quintessential Oregon for both out-of state visitors and life-timers like us.

ROOM: We stayed in a two-story loft lodge suite. The décor was lovely, the furniture quality Craftsman, the bathroom large and luxurious. As an earlier poster said, they could easily upgrade the mini-bar to a mini-kitchen, and they should. (We could have used a microwave and basic eating utensils.)

The stairs to the upstairs bedroom were extra high; there was about three feet of space between floors, perhaps to accommodate the water-from-the-ceiling bathtub plumbing? That makes for a long hike for night-time bathroom visits. (For seniors or those with mobility issues, I’d recommend the cabins instead.) In retrospect, they should have added a half-bath to the lodge’s upstairs bedrooms. (We're fairly athletic, just not so much in the dark and half-asleep!)

LOCATION: Right outside your door, you can enjoy a movie theatre, spa, gym, and two restaurants. The place was a little campus of fun. You can easily walk into Sisters on back pathways, or pick up a 15-mile on-site trailhead for a hike or (non-winter) bikeride.

OUTDOOR NOISE: Yes, the lodge sits right on the main highway, so you rightly fear traffic noise, but we didn’t hear it. They must have invested in good insulation and windows to block the outside noise. The larger buildings fronting the highway (lodge, restaurants, theatre, etc.) seem to block much of the traffic noise back in the cabin area.

INDOOR NOISE: This was our only real complaint. While romantic and fun, the layout of our lodge suite resulted in some weird indoor noise issues. The cool ceiling bathtub faucet was LOUD; we couldn’t talk above it. The bathtub is shielded from the main room by shutters only—basically the tub’s in the middle of the main living space. We could also hear our upstairs TV equally well downstairs. The open stairs, lack of interior doors and semi-open bathroom funneled noise between our two floors. Worst of all, we could hear our next door neighbors’ conversations
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BREAKFAST: Surprisingly good for a continental buffet. The scones were delicious and the fruit tray was excellent, more like something you’d find at a wedding reception than a hotel breakfast spread. I’m not sure how they got such quality fruits in the dead of winter.

INTERNET: Free and fast in the lodge rooms. (Don’t know about the cabins.)

GYM: A real bonus, free with your stay. The gym is a top-notch private operation, run separately from the lodge. Good sized, clean, latest machines, well-run, attractive locker rooms.

OVERALL: Despite the indoor noise issues, we were impressed by the lodge and hope to return. The rates aren’t cheap, but when you consider that you don’t have to pay for internet, parking, breakfast or the gym, it’s actually quite a good deal. Other than lunch and dinner, everything’s included. All you need for a romantic get-away is your mate.

  • Stayed February 2010, travelled on business
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Helpful?
2 Thank ArtistJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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English first
Eugene, Oregon
1 review
Reviewed 19 February 2010

Five Pine in Sisters, Oregon is a place where everyone should visit sometime in their lifetime. My now, fiance and I just left there yesterday and we wish we could have stayed much longer. The town of Sisters is beautiful and serene along with the amazing scenery of the surrounding mountains. We traveled up Three Creeks Mountain, where he proposed in the snow! It was absolutely hands down, the best day in my life to date! We came back to Five Pine & shared the news with Kelly, the wonderful woman at the front desk, who was so helpful and so kind; we would like to thank her for everything she did for us. We will for sure be coming back to have our wedding a Five Pine! The rooms are amazing, the movie house and brewery are fantastic and with so much to do we will be back to experience the amazing spa & fabulous Chloe restaurant. I highly recommend to stay at Five Pine, there is so much to say, but in one word for Five Pine all I could honestly say is, Magical.

  • Stayed February 2010, travelled as a couple
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Helpful?
Thank bluewritergeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, OR
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2010

Individual cabins are so perfect for a romantic experience. We stayed in the pet cabin which was great because its hard to get away when you can't always take the "children" with you. I cant wait to go back when there is snow on the ground.

  • Stayed June 2009, travelled as a couple
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Helpful?
1 Thank newcie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delmar, Maryland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2009

Traveled to central Oregon for the first time this September and after much research, decided on the Five Pine Lodge. Seemed like the best choice and probably is the all-around winner in the Sisters area.

Pros: Reasonably priced for level of accommodations, high-end cabins, on-site brew pub (Three Creeks, very good!, although independently owned and operated), restaurant, fitness center, and theater (first-run movies).

Cons: Terrible customer service! For the level of accommodation that Five Pine is striving for, they seemed inadequately staffed and showed an guest indifference the we are not used to when staying at a similar property. It's a long drive from Portland (3.5-4 hrs) and were running late. Tried to call countless time with no answer. Previous posts on Trip Advisor warned of proximity to road so I requested the most privately located cabin that they offer. When they actually called to confirm our reservation a week prior, the woman reiterated and confirmed my request and said it was no problem. When we arrived, we were assigned the cabin closest to Busy Rt. 20. I questioned the cabin assignment and was told that that was the last one available. I expressed my disappointment but the woman didn't seem to care much. She said that her supervisor would contact me the next morning but no one ever did.

Anyway, the cabin itself was fine. Actually very nice. Only complaint/advice for management would be to add ottoman to chairs (very uncomfortable), add a small microwave, some plates/utensils, possibly stock the fridge with water, and the cupboards with snack bars/popcorn. Also, can't help but mention the questionable stream of water coming from an spout (hole) in the ceiling above the tub. It was really loud and splashed. Seemed pretty senseless. Lastly, if you're looking for a cabin-in-the-woods experience, try the Metolius River Lodges, because these cabins are right on Hwy. 20, directly off their parking lot, stacked right up against each other (no privacy at all). Lastly, we had a wood-burning fireplace and they only offered 2 logs. Additional ones cost you $10 ea. – dumb and cheap on their part.

We inquired about local activities and recommendations but again, the woman at the desk seemed disinterested and unknowledgeable. She was pretty worthless. I would think that a good concierge with a knowledge of the local scene would serve well.

Best part of their "campus" was the Triple Creek Brewery. Great beer, great food, friendly staff (makes sense that they aren't technically associated with the Five Pines.

Overall, a decent place to stay if you're used to upper-end accommodations, probably the best in Sisters. We enjoyed the area so much, we actually decided to stay an additional night and found the Best Western Ponderosa Lodge. We were pleasantly surprised at with this choice and regretted not spending our entire stay there. It was really compatible with what Five Pine offered. Private, lodge-style decor, large room, private patio/balcony w/adirondack chairs, gas fireplace, hi-end tiled bath, rain shower, soak tub, refrig. an imaging that, a small microwave!

As a veteran traveler of high end lodges and ranches, Five Pine Lodge just didn't make the grade for us. Most of all, it was the indifferent attitude of the staff (or lack thereof) toward guest needs. There's really no excuse for that – a real turn off.

  • Stayed September 2009, travelled as a couple
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Helpful?
3 Thank dmyslin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2009

We were fortunate enough to have the opportunity to stay two nights here in one of the spacious Caboose Rooms with our two teen-age daughters and had a really great time at the Lodge, Brew Pub, Movie House and adorable Sisters.

The rooms are warm and cozy with great beds, bedding, seating, fireplace, robes...EVERYTHING you could want or need. The bathroom shower and tub were a huge hit with everyone. They are so unique and unexpected! We especially enjoyed the complimentary nightly wine reception and lovely continental-style breakfast buffet.

I'll admit the teens didn't love it as much as the parents, but the movie theater was a nice feature for that age group. I'm sure the pool would be popular in the summer with them as well as the bikes as there are nice trails in and around the property.

Cannot wait to return soon! Maybe without the kids this time?? I think little kids would really enjoy it though!

  • Stayed April 2009, travelled with family
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Helpful?
Thank donchaknowit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, OR
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2009

We were having a small wedding this summer (75 people) and we were really looking for a location where our guests could enjoy central oregon and still have an intimate experience. The size of this resort was perfect with 32 cabins and 8 lodge rooms it worked out perfectly for our group - it was like we were all at a 'really cool' summer camp but so much better - be sure to visit the spa and you will understand. The rooms are amazing we had a pet friendly cabin in the back that was perfect. We have two well traveled labs and they had plenty of room to spread out and really enjoyed the forest adjacent to our back patio. Our cabin was the place for all the girls to get ready and with 5 women, 1 bride, 2 labs and one photographer we had more than enough room to move around. To say the rooms were comfortable was an understatement - people have complained about the tubs but you really should not be doing that in a hotel bathtub anyway - our tub was perfect for a nice bubble bath for two. It was great having everyone in one place and the staff was amazing throughout our stay we will going back for anniverseries without a doubt.

  • Stayed August 2009, travelled on business
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Helpful?
1 Thank porter88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clackamas, OR
Level 5 Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 June 2009

We totally loved our 4 day stay at FivePines. One of the best getaways we have had.

I would agree with much that has been written regarding the rooms, both positive and negative. We stayed in a "Romance Cabin" which has the benefit of being farthest from the road and having a small tile patio with chairs that faces the pine forest - this was a delightful place to read and talk. We found the beds very comfortable (the Adironack chairs less so). The fireplace is for ambience, not heat. The sunken tile tub is very nice, but it does have hard vertical sides, so you might want a cushion if you are planning to sit for a long time. We found it nice that both of us could stretch out easily in the tub - the waterfall feature is very nice. Think of the shower two people showering separately at same time - the two heads can be swivelled to direct spray together in the middle of the shower area, but this is not really an intimate "couples" shower.

The staff is very helpful, the grounds are beautiful and immaculately kept. We enjoyed using the complimentary cruiser bikes to ride into town (but the two hour time limit is a bit short). The complimentary wine reception is a wonderful plus - you can sit in the comfortable lodge or out back on rocking chairs and sip wine or a local tap microbrew. We did this every night. Breakfast was perfect for our needs, but is not fancy or hearty. The coffee (also available in your rooms) is fresh and good.

My wife used the complimentary pass to the Athletic Club to swim, sauna and do a yoga class (excellent instructor) - all without extra charge. The Three Rivers Brewery (on campus) is quite good. We did not try Chloe, but can highly recommend Jen's Garden in Sisters for a gourmet prix fixe meal.

Things not to miss - strolling/shopping in Sisters, hike the west Metolius river (starting at Lower Canyon Creek campground near Camp Sherman), hike at Smith Rock State park (awesome!), drive the McKenzie Pass.

I think our experience would have been different if the place had been crowded, but on this late june weekend, we almost had the place to ourselves.

  • Stayed June 2009, travelled as a couple
    • Value
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Helpful?
Thank jkmeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Five Pine Lodge & Spa

Property: Five Pine Lodge & Spa
Address: 1021 Desperado Trl, Sisters, OR 97759-9579
Phone Number:
Region: United States > Oregon > Central Oregon > Sisters
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Sisters
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Five Pine Lodge & Spa 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Adventure by day, Romance by night! Take advantage of all that Central Oregon has to offer and enjoy shopping, mountain biking, road cycling, hiking, fishing, golfing and so much more. Our unique 10 acre property has a world class spa, one-of-a-kind cabins, deluxe lodge suites, an outdoor heated pool in the summer months. All room types include over-sized waterfall tubs, kid bed, fireplace, Amish furniture, 49" or 65" LED TV, DVD, Wi-Fi. Complimentary wine/ beer reception every evening! ... more   less 
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Also Known As:
Five Pine Lodge And Spa
Five Pine Hotel Sisters
5 Pine Lodge & Spa
Five Pine Lodge & Spa Oregon/Sisters

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