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“Spacious room, comfy beds”
Review of Comfort Suites

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Comfort Suites
Ranked #2 of 14 Hotels in Springfield
Certificate of Excellence
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Spacious room, comfy beds”
Reviewed 28 September 2013

Stayed one night while traveling thru Oregon. Very nice place. Comfy beds and great pillows, I inquired about purchasing them online, but the young lady didn't believe they were available. Convenient location to restaurants and shopping mall.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Retired11yrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this review, 2 October 2013
We're so glad you enjoyed the beds! Comfort Suites as a brand is upgrading their bedding this year and the pillows were a big part of that. We are still waiting to see if they will start offering a retail place to purchase them now that the new and improved pillows are so popular with guests. We will try and keep guests updated as soon as we know more. Thank you for the review!
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198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
california
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 September 2013

clean, comfortable and convenient. Better than usual breakfast choices. A lot of restaurants super close. Good shopping, getting my daughter Moved into UofO. Will stay here again. Good quality for price.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzitraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this review, 27 September 2013
Thanks for staying with us and reviewing the hotel! We always feel like the highest complement we can get is a guest saying they would stay with us again. We'll see you for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tacoma, Washington
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 September 2013

We had set off on a road trip from Tacoma to the Southwest on a Friday evening, and had only gotten as far as Springfield by something close to midnight. I’d had no idea of just how far I was going to be able to drive that night, so we had not made any reservations. Fortunately, there was at least one room available here, and we were set. I’ve not checked into a last minute road trip stop before that made me consider an additional night’s stay just because I liked the hotel. That’s how much I liked the Comfort Suites. Everyone from the front desk clerk who checked us in at midnight to housekeeping to the manager working the desk in the morning were both friendly and competent. We even had to come back to pick up the tablet that we left behind in our room – and found it waiting at the front desk for us. The only downside to the property was the road confusion created by the construction on I5 and the overpass there. That should (hopefully) be done soon, and easy freeway access restored.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this review, 27 September 2013
You are not alone in your frustration over the construction at exit 195! Many of our guests are a little confused due to the poor signage provided in the work zone. We encourage anyone coming in to give us a call and we'll help explain how to get here or give you an alternate route if you would like to avoid it all together. On the upside, the coming exit ramps and on ramps are a much safer configuration and we are very glad to have a safer way for guests to get to us. Thank you for your review! We hope to see you on the way home!
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Austin, Texas
1 review
Reviewed 18 September 2013

This Comfort Suites was our home-away-from-home for 2 weeks while we enrolled our son in law school at UO, found him an apartment, and got him settled. At the Comfort Suites we got to know all the staff - from the front desk folks, to the housekeepers, to the maintenance folks. To a person, everyone was friendly, knowledgable, and "went the extra mile" to be helpful. Our room was comfortable and very clean, as was the rest of the hotel. This hotel is very well managed and the staff has a sense of pride that is exceptional in it's category.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MLRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this review, 20 September 2013
I think you just summed up all of our goals in one paragraph! We want to be friendly, helpful, provide a clean and relaxing environmnent, and create a place to work that our staff "family" take pride in. We can't wait to see you for your next trip out to visit your son.
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Gresham, Oregon
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2013

This Comfort Suites room was $10.00 less expensive than the one just a couple of miles away in Eugene, Oregon. Good, friendly employees and the room was clean and the bed was quite comfortable. The room was updated. We would stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this review, 14 September 2013
Thank you for your compliments and your review. We really try to provide good value to our guests and we're glad you felt like you had everything you needed during your stay. We look forward to your next visit!
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Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 August 2013

We were on our way to Portland but didn't have enough time to make it, so we chose this location due to the reviews on trip advisor. We were not disappointed. We only stayed one night and were out the next morning, but the room was clean and the bed was comfortable. I would recommend this location to anyone and would stay again too.

Stayed August 2013, travelled as a couple
Helpful?
Thank rbrown5305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, Front Office Manager at Comfort Suites, responded to this review, 8 September 2013
Thank you very much for taking the time to give us a review! It is great to hear that we did not disappoint on the high standards that our previous tripadvisor reviewers have set for us. We truly strive to meet and exceed expectations! We would love to have you as our guest again, and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Ga
Level Contributor
208 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 26 August 2013

Had a reservation to stay in Portland but due to delay could only drive to Springfield. Shopped other properties in general area and this was the best value for a walk in room at 10pm! Very quiet, nice and clean, and super comfy bed..too bad I was up and out by 8am. Regular breakfast assortment! Would stay here again!

Room Tip: King is nice and big!
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, Front Office Manager at Comfort Suites, responded to this review, 5 September 2013
Thank you for taking the time to post a review - your feedback is much appreciated! We are glad that the last minute change of plans turned out to be a great experience.
We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 969 Kruse Way, Springfield, OR 97477-1074
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Springfield
#1 Family Hotel in Springfield
#3 Business Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield, Oregon
Springfield Comfort Suites

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