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“PRETTY AND CLEAN”
Review of Comfort Suites

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Comfort Suites
Ranked #2 of 14 Hotels in Springfield
Certificate of Excellence
Reviewed 9 June 2014

The room had been renovated and was very attractive. Important to us was having plenty of light to read by. It was about 5 minutes to the med Ctr near Sacred Heart Hospital. It was quiet and close to dining and shopping.

Room Tip: We always like an upper room. They had an elevator.
  • Stayed: June 2014, travelled on business
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Thank Pam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 13 June 2014

Thank you for your review! We have been very excited about our renovation and we love to hear what guests think about it. We have had many great comments about the new lamps at the headboard that include and LED reading light. It really makes a difference! (we like the extra electrical outlets at the headboard too) We hope you have great summer travels!

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Reviews (209)
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118 - 124 of 209 reviews

Reviewed 8 June 2014

I stayed for 6 nights, all was fine with staff and room was very clean. But please don't depend on a good breakfast, for me everything that was hot was uneatable. Don't waste your time, go somewhere else for breakfast. For the price of the room that was listed on the door, not worth it.
I didn't pay that price , but if I had I would not be happy

Nancy

  • Stayed: June 2014, travelled solo
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Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 13 June 2014

Nancy, thank you for letting us know what we still need to work on here at the hotel. We appeciate guests letting us know when any of our amenities don't live up to their expectations. Breakfast has often been a place where we continue to try and improve. Without a full service kitchen it can be difficult to provide all the breakfast items guests hope for. We will keep looking for ways to bring better food choices to our guests. We are glad you found the room clean and the staff friendly. Thank you for taking the time to review the hotel.

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Reviewed 4 June 2014

Very pleased with my stay here! The staff is friendly and the rooms are spacious and clean. Very nice continental breakfast. My son was at Riverbend for surgery, and I felt welcome from the time I made the reservation. Excellent place to stay.

  • Stayed: June 2014, travelled with family
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Thank rainygrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 13 June 2014

We know it can be difficult to be away from home and while preparing for things like surgury, so it is wonderful to hear that you felt welcome and comfortable. Thank you for your kind words about our staff and our hotel; we always appreciate hearing from our guests. We hope your next trip brings you here for a fun visit!

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Reviewed 28 May 2014

I've been staying here for years, and this is one of my two favorite Choice Hotels anywhere. The team here is awesome, and they are very customer oriented and open to improvement.

The new remodel has made a great property even better. A 5 star review from me is hard to earn, but this property has earned it, even through some minor issues I've had that they addressed in a positive manner and with complete ownership.

Excellent service, clean rooms, responsive staff and excellent management come together to make this a platinum property.

Stayed: April 2014, travelled with family
1  Thank ToeKnee_TM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 13 June 2014

ToeKnee--great to hear from you again. We take a lot of pride in keeping our guests happy and it is wonderful to see you continuing to stay here with us. We hope to be part of your summer vacation plans!

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Reviewed 11 May 2014 via mobile

Staff wonderful and very helpful, facility very clean, pool was well kept, beds great (just wish we could have taken the pillows home, so comfy and 2 choices of comfort level.) We were there for a medical visit and some fun and felt right at home.

Stayed: May 2014, travelled with family
2  Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 13 June 2014

Thank you for your response! We are glad you got to have some fun while you were here. We hope to see you again soon!

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Reviewed 4 May 2014

My wife and I came into town for a fundraiser. The front desk staff were kind but informed us that girls softball teams were also staying here. In our younger days we had been apart of those same teams so we weren't too concerned.

The rooms are newly renovated. Super clean and comfortable. Comfy kind bed, new flat screen TV and good workspace. Bathroom is a bit small but that's okay.

We figured that breakfast would be a zoo. It was, with nowhere to sit. But as soon as we had food on our plates, clean tables opened up. The girl ball players in the hotel were kind and courteous, one even offered to take our luggage cart back down to the lobby for me. Nice kids.

Later I did see those girls riding that cart across the parking lot. One on top while three others pushed. But hey ....... ya gotta have fun right?

Many places to eat close by. Fast food and regular restaurants. The Hop Valley Brewing Company is right across the street. Great food and drink. Give them a try.

Room Tip: Top floor (3rd) quiet side. We were in #310 directly across from the elevator biut never heard it.
  • Stayed: May 2014, travelled as a couple
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1  Thank longball44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 7 May 2014

We're glad to be your 1st choice! When we have large groups staying breakfast can be a bit of a "zoo" but we try hard to keep a spot open for everyone. We can't wait to see you again!

A tip for all of our Trip Advisor readers out there: on busy breakfast days we try to have our meeting room open for extra seating; if you don't see a table, ask our breakfast attendant if the meeting room is open.

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Reviewed 28 April 2014

We have stayed at many motels and I must say this one was very nice. Closely located to many restaurants, the pool was supreme. Paul at front desk greeted us with a smile and was very helpful. I asked for a late check out for next day and was given until 2 pm with no questions or hassles. I must say the free breakfast was not exactly the best. Too few tables for the amount of guests. There was a selection of the usual breakfast items but it was not hot and supplies were not replenished too quickly. Yes, I would stay again but go to Elmer's or IHOP for breakfast. Lovely grounds.

  • Stayed: April 2014, travelled with family
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2  Thank nancin8rr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari P, General Manager at Comfort Suites, responded to this reviewResponded 29 April 2014

Thank you for your comments about breakfast; we always always look for places to improve. It can be difficult when the breakfast room is full for guests to find a table and for our breakfast attendant to keep everything stocked, but we will continue to look for ways to make things move more efficiently so that everyone gets what they need. Thank you for your great comments about Paul, we're so glad that he made your stay comfortable.

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Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477-1074
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Springfield
#1 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
Price Range: £83 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield, Oregon
Springfield Comfort Suites

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