Ended up here for a tournament as all other hotels were booked. I don't even know where to begin.
- We were checking in several teenage girls...front desk staff did not use discretion when handing out keys...calling out names and room numbers for all to hear.
- The dead bolt on one of our girls' room was not working. Staff didn't seem too concerned and would do what they could to get it fixed.
- Toilet wasn't working in one of the rooms, again, staff said they couldn't fix...we said get us a new room.
- One of the exterior doors, supposedly locked at night, could be opened with ANY key. I told the front desk and it was fixed before we checked out.
- FUNKY smell in the room. Not sure if it was old smoke, animal or what, but it was bad enough that I went out and bought an air freshener.
- General maintenance clearly not a priority. Halls had painting tape on the baseboards and it looked like it had been there for months.
I felt for the staff as they are employees doing their best, working for a management company that is not investing properly. They should just tear this place down and start over.More
- Free Wifi
- Free Parking