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Hilton Garden Inn Eugene / Springfield
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Reviews (815)
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All reviewsadjustable bedsmade to order breakfastgreat hotelbusiness centerfront desk staffconvenient locationeasy accessbusiness tripduckwould stay here againfree breakfastclean roomsindoor poolparking lothgieugenefreeway
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Reviewed 1 June 2014

I stayed at the Hilton Garden Inn Eugene/Springfield for a work event and was pleased overall with the hotel. Full disclosure: I received a discounted rate of around $100/night, but I'm not sure what the going rate is for a standard room.

Hotel amenities included an onsite gym and pool. There is also a bar in the main foyer. Breakfast was above average for hotel food; consisting of coffee, tea, fruit, yogurt, cereal, and made to order egg dishes.

The room I stayed in was of average size and included typical room amenities. The bed was very comfortable, the pillows were average, and the bathroom toiletries were very good.

  • Stayed: May 2014, travelled on business
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Thank tompdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this reviewResponded 6 June 2014

Dear tompdx,

Thank you for taking the time to write a review for our property. We appreciate your feedback.
We certainly hope to see you the next time you are in town !

Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

Comfortable beds, clean rooms, and great staff. This hotel is one of my very favorite places to stay. It is a beautiful hotel yet a great value. The breakfast is well worth the price - so much better than the typical "complimentary" breakfasts. And after a long day of driving, it is so nice to arrive at our jacuzzi room and soak out all the kinks.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Billie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this reviewResponded 6 June 2014

Dear Billie H,

Thank you for taking the time to provide comments about your recent stay with us. I am happy to hear that we meet you need and that you enjoyed our king whirlpool room. We certainly hope to see you the next time you are in the Eugene/Springfield area !

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Reviewed 29 May 2014

The HGI provides clean, comfortable rooms and a terrific staff to help with everything. Our family enjoyed our room, the pool, and the breakfast. The rooms were large enough you didn't feel like you were walking on each other, too.

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank 558wendyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this reviewResponded 6 June 2014

Dear 558wendyt,

Thank you for taking the time to write such a great review for our property. I am happy to read that you enjoyed your stay and that our hotel is a great place to stay. We hope to see you the next time you are in Eugene/Springfield area.


Thank you,

Esmeralda Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I stay here every time I have to work in Springfield (it's REALLY close to my office) and I prefer it over the Marriott Courtyard because of the nicer, adjustable beds, the cream for the in-room coffee (not powder!), the breakfast buffet and the slightly closer location. On my last visit there was a definite change in the employees - much for welcoming, upbeat and responsive than in previous stays. I'm not sure of the reason, but it was a nice, noticeable improvement!! (The service wasn't bad before, it was just okay - now I feel much more welcomed and cared for.

Room Tip: The first floor is next to the parking lot so can be noisy and a lot less private.
  • Stayed: April 2014, travelled on business
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Thank shezswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this reviewResponded 5 June 2014

Dear Shezswan,

Thank you for taking the time to write for our property. Thank you for your wonderful comments. We hope to see you next time you are in the Eugene/Springfield area.


Thank you,

Esmeralda Hernandez

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Reviewed 20 May 2014

Easy access and perfect location to get to any area around Eugene & Springfield. The hotel is in awesome condition with a wonderful staff that is willing and able to do anything to make the stay perfect!

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Bobby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this reviewResponded 5 June 2014

Dear Bobby M,

Thank you for taking the time to write a review for our property. Glad to hear that you had a wonderful experience during your stay.Thank you again for choosing our hotel and we hope that we can serve you again if you return to the Eugene/Springfield area. Have a great day!

Thank you,

Esmeralda Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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