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Holiday Inn Express Springfield
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Reviews (204)
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All reviewscinnamon rollsindoor poolhop valleyjacuzzi tubtwo nightsroom was cleanparking lotwithin walking distancefree breakfastcheck in was a breezethe breakfast areaup to datenext morningfront desk stafffitness centeroatmealhie
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Reviewed 29 April 2014

We were going through Oregon on a road trip and needed a place to stay. We called about an hour ahead of time to see if they had availabilities. The front desk staff was extremely helpful and friendly. The hotel was very clean and well kept (something super important to us). What we loved was its proximity to a great restaurant -- there was a new brewery across the parking lot which was delicious and had a fun atmosphere (and allowed kids). It was a well timed respite from a long road trip. When we called to check on availability, we specifically asked about good places to eat within walking distance and they took the time to tell us about our options. Their up front friendliness was very much appreciated.

  • Stayed: April 2014, travelled with family
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Thank JJCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooks M, Manager at Holiday Inn Express Springfield, responded to this reviewResponded 6 May 2014

Thank you for staying with us! We are thrilled you found our staff helpful and friendly. We are truly fortunate to have such an outstanding group of associates on our team. We are also fortunate to have several outstanding restaurants within walking distance of our hotel and are glad you were able to enjoy one of them. Thank you for taking the time to write this review, and we hope to see you again soon!

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Reviewed 26 February 2014

Not to be confused with a Holiday Inn several blocks away. This "Express" is a very nice place to stay. Had a king bed which was very comfortable. Room was a good size, nice flat TV, and clean! My wife and I like most HIE motels and this one had one of the best variety breakfast. We live 60 miles away in a small town and come here to shop in the Springfield Gateway area or over in Valley River Mall in Eugene. Both are easily reached from this site. Also the staff are very pleasant.

  • Stayed: February 2014, travelled as a couple
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1  Thank Jasen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooks M, Manager at Holiday Inn Express Springfield, responded to this reviewResponded 25 March 2014

Thank you for taking the time to write this review, Jasen! We're happy that you choose our hotel for your trips to Eugene and that you enjoyed your stay with us. We're pleased that you enjoyed our breakfast and found our location convenient, as well. Thank you for staying with us, and we hope to see you again soon!

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Reviewed 15 February 2014

Snowed in, flight delayed for 2 days...amazing staff. All the comforts of home. Please know, the team here is a real team. Many staff stayed over to accommodate those in need. Heavy snow and ice were a huge and unusual problem. The Holiday Inn Express handled everything with grace and extreme care. Thank and bless you for your level of expertise. We greatly appreciate all you do.

Room Tip: There are Jacuzzi rooms! Next time we are going for it!!!
  • Stayed: February 2014, travelled as a couple
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Thank HaresHallBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooks M, Manager at Holiday Inn Express Springfield, responded to this reviewResponded 26 February 2014

Thank you for writing this review! We are glad we could be your oasis during what was indeed a quite unusual storm. We are so fortunate to have such an amazing team! No one hesitated to stay the night to ensure the guests were taken care of, and we will make sure to pass along your praise to the staff. Thank you for staying with us, and we hope to see you again soon!

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Reviewed 22 January 2014

This is right near another Holiday Inn but this is the better of the two hotels. Upon check in the staff was vary helpful and did everything they could to make our stay comfortable. The rooms were vary nice and clean. the breakfast was the same as all the other Holiday Inns, I think it is time for a make over.

Room Tip: I believe all rooms are good
  • Stayed: January 2014, travelled with friends
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1  Thank Granny109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooks M, Manager at Holiday Inn Express Springfield, responded to this reviewResponded 12 February 2014

Thank you for taking time to write this review! We are glad you found our staff helpful and that we were able to make your stay comfortable. We're also pleased that you found our rooms nice and clean! You'll be pleased to know that we are currently in the processing of refreshing our rooms to add refrigerators and new dressers, and our last complete renovation occurred in 2008. Thank you for staying with us, and we hope to see you again soon!

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Reviewed 5 December 2013

Actually, this wasn't the hotel at which we were intending to stay. I meant to book the Holiday Inn, which is about one block away, but somehow booked this one by mistake. Once we got that straightened out with the clerk at the Holiday Inn, we went over and checked into the Holiday Inn Express. Our room was very nice, exceptionally clean. The people in the room across from us had kids running up and down the hall. One call to the desk cured that problem. The bed was very comfortable. Breakfast was the standard Holiday Inn Express breakfast, but the staff working it were very friendly. When we checked out the clerk referenced our call of the night before and asked if things had quieted down. This is a very nice hotel and I would recommend it if you are looking for a Holiday Inn Express.

  • Stayed: November 2013, travelled as a couple
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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