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“Snowed-in in Springfield Oregon”

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Best Western Grand Manor Inn
Ranked #7 of 14 Hotels in Springfield
Reviewed 11 February 2014

Outstanding staff full of cheer and compassion during the most trying times for travel in the snow. I wouldn't stay anywhere else in Springfield! The snow and ice was so bad, the maintenance man had to dig me out and coach me on how to drive under ice and snow conditions. The hotel staff were also snowed in but were always cheerful and helpful finding out road conditions for all of the customers. Homey and warm. Close to Denny's for food too!

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Best Western
Thank Roberta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 21 February 2014

What a cold four days we had in Springfield! Snow and Ice! Sorry our weather was so bad but glad the team members here helped you out. I have passed on to Tom and Drascilla your comments and they where both happy to help.

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328 - 334 of 414 reviews

Reviewed 3 February 2014

Only complaint was the somewhat noisy room heater, both when it kicked in/on, and to a lessor degree, when running. Service was very good overall. Nice to finally see the breakfast room renovations completed along with a very good breakfast offering.

  • Stayed: February 2014, travelled as a couple
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Thank Lorne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 4 February 2014

Thank you for your response. We have put a lot of work into the breakfast room and are happy with the out come of it.

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Reviewed 25 January 2014 via mobile

We stayed at Best Western with our volleyball teams over MLK weekend. The staff worked hard to accomodate all of us. The rooms are huge. Breakfast was great & the hotel is in walking distance to many restaurants. The group sales manager, Linda, went above & beyond to keep our large group happy. We want to book again for next year.

Stayed: January 2014, travelled with friends
Thank selake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 27 January 2014

Your team was great. It is nice to here that you enjoyed us as much as we enjoyed you. See you next year.

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Reviewed 23 January 2014

Had no problems. Exercise room with hot sauna which felt so good. Quiet. Good breakfast, bacon and sausage and eggs and cereals and more. Very clean breakfast room. The whole place was clean. Computers to use. Hot water and coffee always available. Help was friendly, and helpful.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Marvin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 27 January 2014

It is always nice to here that our guest are satisfied with there stay. Hope to see you again.

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Reviewed 17 January 2014

We stopped here on our last night on road trip. Room was very large. Beds were too soft for us though some would like . Soft beds hurt our backs though. Hallways had very strong chemical smell. Like off gassing of paint or new materials. Was not too bad in room or didn't notice after few minutes. Hotel very new seeming and pretty clean. Our room was clean but the showerhead needing a deep cleaning -had some of that weird pink scum that is like mildew build up. We were in room 313. Elevator was kind of clunky. We were on backside of hotel away from main road so quiet. Right off freeway by big mall area. Lots of hotels nearby probably priced about the same. Would maybe try different one next time. Chain type restaurants nearby although busy roads too. Breakfast was standard with the waffle machine eggs sausage breads cereal, etc.

  • Stayed: January 2014, travelled with family
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Thank CrisKatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 23 January 2014

Thank you taking the time to let other guest know about your stay with us. The smell in the hotel you are smelling is because of the remodel we are under. There is painting going on. Our beds are Simmons pillow tops that are memory foam that are soft, I am sorry you didn't enjoy them. Hope you do give us another try after the remodel is complete.

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Reviewed 7 January 2014

Friendly, professional staff; clean, quiet, large guest rooms; delicious breakfast; wonderful location to I-5 and Pape' Parkway. We will make this our "place to stay" during our travels east and west.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 13 January 2014

Thank you for taking the time to let other guest know about your stay. We look forward to your next stay.

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Reviewed 28 December 2013

My husband and I stopped for the night at the Best Western Manor Inn in Springfield, Oregon. I have a brother that lives in the area. The location was excellent and the room was so wonderful. The bed was amazing! We had the best night sleep! We pulled the sheets out in the morning to find out the maker of the mattress and plan on purchasing one for our own bed here at home. We did visit 2 other Best Westerns during our Christmas 2013 trip to California and back and this was the best one out of them all! We look forward to visiting my brother in the future knowing we have such a wonderful place to stay.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Sheri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm38119, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 31 December 2013

Sheri....Please come back and visit you brother and know that we are here for you to get a good nights sleep.

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Additional Information about Best Western Grand Manor Inn

Address: 971 Kruse Way, Springfield, OR 97477-1074
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Springfield
#6 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
Price Range: £89 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Grand Manor Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Whether you're in town for an epic University of Oregon Ducks game or for TrackTown USA, our Springfield hotel offers a great location and value. Sacred Heart Medical Center is close to our Springfield hotel, so guests in town for an appointment or visiting patients can easily go to and from the center. Comfort is king here, which is why we offer oversized rooms with balconies so guests can take in the luscious Oregon pines surrounding the town. There's a microwave and refrigerator in every room, perfect for extended stays, and complimentary wireless and hard wired Internet. Our seasonal outdoor pool is the perfect place to relax on those warm summer days. Whether you're visiting the University of Oregon or nearby Cabela's®, our Springfield hotel is the perfect place to stay. From the Eugene Marathon to the annual Country Fair, there's always something exciting happening. Many guests at our Springfield hotel are in town for a University of Oregon Ducks football or the local track meets. Unique and innovative dining is famous in this area, and guests can take advantage of an abundance of options. It's a college town, which means boutiques and nightlife are both popular. Whether a day of shopping, Gastro-touring or exploring the local great outdoors sounds appealing, it's all just minutes away. Our Springfield hotel also hosts business travelers in town with the Union Pacific Railroad, Sacred Heart Medical Center and other local companies and businesses. Whether you're here for business, football or other leisure activities, count on us to provide you with a quiet, well-appointed room in a great location. We understand that you deserve plenty of space and a great value when traveling to Springfield. Book your upcoming stay at the BEST WESTERN Grand Manor Inn, the choice for the University of Oregon Ducks fans! ... more   less 
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Also Known As:
Best Western Springfield
Springfield Best Western
Best Western Grand Manor Inn Springfield, Oregon

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