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“I got my pillow pet back!”

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Holiday Inn Eugene - Springfield
Ranked #4 of 14 Hotels in Springfield
Certificate of Excellence
Reviewed 10 January 2012

My daughter left her Christmas present in the room over the weekend. I hoped that the housekeeper had set it aside. On Monday I called the hotel and the front desk man was so understanding, kind and sweet he said it would be mailed right NOW. I got the pillow pet today -the very next day! THANK you housekeepers for making sure my daughter got her present back it means a lot to her.
The kids really enjoyed the exercise room and the pool. My husband loved the spacious rooms and how nice the staff were. I didn't go on this particular trip, but before they left i encouraged my family to REMEMBER tip the housekeeper! My husband often forgets to tip but i always do because i spend summers cleaning hotel rooms myself. It means a lot to me, at least, even if you leave a couple of dollars (for each night of stay) so they can buy a little juice or snack to keep sharp and focused. It is a good incentive for a housekeeper as well it may insure that you room will be kept nice during your stay.

  • Stayed: January 2012, travelled with family
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1  Thank josephine938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 - 216 of 260 reviews

Reviewed 6 January 2012

Very nice hotel. Clean rooms and restaurant, great service, kind and helpful staff. Good location, right near the gateway mall, close to freeway, but not too close where you can hear the cars. Everything I would expect from a full service hotel.

  • Stayed: January 2012
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Thank boognish612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

it is a holiday inn, three star hotel, close to mall and restaurant

  • Stayed: November 2011, travelled as a couple
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Thank 19,681,971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2011

The front desk staff is very nice and helpful. The rooms are clean. The internet is slow when it gets busy. I was hungry so looked at room service menu, first of all they only serve it until 9pm. The menu is overpriced with numbers like 12.5, 13.5 and 18 like it is some sort of high class restaurant but is not. AND, there is a 15% service charge and 2 dollar delivery fee. The hours are very limited and they rip you off if you do want to order the over priced Denny's quality food. I travel for work 9 months a year, and a holiday inn should not try and charge like a 4 star hotel especially when the room service hours are so limited.

  • Stayed: December 2011, travelled on business
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Thank LBmike54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

It's your average (newer) holiday inn, which means it has a little restaurant it's tidy, and the rooms are nicely appointed. It's near the interstate, so getting where you need to go is simple. It is also close to shopping, restaurants etc. The value is not amazing, but there are limited choices in the area.

  • Stayed: September 2011
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Thank treyjewels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

The hotel is a newer property, clean, front desk staff was friendly and room also clean with everything in working order. Wireless worked fine as well. This is a full service hotel--not luxurious--but attractive and comfortable. If you don't want to eat at the hotel restaurant there are lots of choices close by. For breakfast within a block is a Denny's, McDonalds and Elmers. For dinner there is a brew pub and Outback Steak House in walking distance. However, Eugene has lots of locally owned and good restaurants and no shortage of northwest beer. It's also easy to access downtown Eugene, University of Oregon, Autzen stadium, Hult Center and area shopping.

Room Tip: A room on the upper floors provides the best view.
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  • Stayed: November 2011, travelled with family
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3  Thank redhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

First time staying at HI, didn't know what to expect. We were pleasantly surprised by the contemporary rooms, comfortable bed, and good front desk service.

We were in town to attend a Ducks footballs game at Autzen stadium. Hotel's proximity to the park and ride on game days at Symantec was perfect. Central location near the mall and many restaurants was also great. Enjoyed the HD programming on flat panel TVs in the rooms as well.

Will definitely stay at again if we find ourselves in the Eugene / Springfield area.

Stayed: September 2011, travelled as a couple
3  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Eugene - Springfield

Address: 919 Kruse Way, Springfield, OR 97477-1074
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Springfield
#3 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
Price Range: £72 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Eugene - Springfield 3*
Number of rooms: 153
Official Description (provided by the hotel):
Eugene Hotel Offers Free Shuttle Service For a convenient location and 'excellent'- rated service, visit the newly built, 100% smoke free Holiday Inn Eugene North - Springfield, Oregon. Our hotel's location near I-5 puts guests just a few miles from Mahlon Sweet Airport (EUG), and we offer free shuttle service to the airport. Our hotel in Springfield is located just minutes from the University of Oregon's Autzen Stadium and Hayward Field. You can see a performance at the Hult Center for the Performing Arts or go shopping at the Gateway Mall, both are just a few miles from our hotel. In Eugene, you'll find numerous vineyards that offer both tours and tastings of locally produced wines. Our North Eugene hotel is conveniently located near the new PeaceHealth RiverBend Hospital, Symantec, Oregon Research Institute, Hexion Specialty Chemicals, PacificSource and other businesses in both Springfield and Eugene. Lodging at our hotel gives you access to the more than 4,000 sq. ft. of meeting space, as well as our 24-hour business center. Our smoke free Springfield, OR hotel's amenities include a heated, indoor pool and spa, a 24-hour fitness center and our Italian restaurant and lounge, Amici, which serves breakfast and dinner. Looking for a room or suite with free high-speed Internet access, triple-sheeted bedding, a 32-inch flat screen HDTV and a large workspace? Look no further than our Holiday Inn Hotel in Eugene. ... more   less 
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Also Known As:
Holiday Inn Eugene - Springfield Hotel Springfield
Holiday Inn Springfield
Springfield Holiday Inn
Holiday Inn Eugene - Springfield Oregon

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