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“Great place to stay” 5 of 5 bubbles
Review of Holiday Inn Eugene - Springfield

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Holiday Inn Eugene - Springfield
Ranked #5 of 14 Hotels in Springfield
Certificate of Excellence
Istanbul, Turkey
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed 5 January 2014

We liked this hotel very much. The staff were great, polite, friendly and helpful. The indoor pool is heated, and the hotel was close to various restaurants for dinner. The room had a fridge, pod-type coffee maker, and was clean and quiet. We could not hear any neighbors at all.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrbaker1917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review, 3 February 2014
Thank you for taking the time to write a review. We are glad you found us a "great place to stay!" We are fortunate to have such a great group of individuals on our team, and we are glad you found our staff friendly and polite. We are also very lucky to have so many restaurants and cafes within walking distance of our hotel. We hope to see you again during your future travels to Eugene/Springfield!
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244 reviews from our community

Traveller rating
    151
    74
    11
    6
    2
See reviews for
76
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Seattle, Washington
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 3 November 2013

Excellent value for our long driving trip to California from Seattle. Room was very clean and since it is not close to the highway, then the furnishing were all new as well. We ate in t h e restaurant for breakfast and it was yummy. I had French Toast.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wendy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaverton, Oregon
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

We booked this Holiday Inn primarily because we could take our dog, and because we knew what to expect at Holiday Inn. Evidently some folks in this area got a lot more out of their stay than we did. The staff was average, no welcome cookies, no newspaper in the a.m., and your standard in-room coffee with paper-tasting cream. On the plus side, it was quiet, but I felt the bed was a little too soft for my taste.

We noticed in the "dining" section of the hotel room that kids ate free (AM or PM) in the dining room with an adult. So we headed down in the morning for some breakfast. The service was really poor, taking about 25 minutes to get our breakfast. When I got the bill, I found that I was charged for my kids' meals because I had booked my room via an online service (hotels.com). The fine print on the bottom did not specify this.

This last bit really upset us, and soured our feelings about Holiday Inn. They should definitely rewrite their caveat at the bottom to include "not good when you book your room using any online service" if that is the crowd they wish to exclude in their dining room.

Room Tip: If you book online using a service, your "kids eat free" deal may not be free after all.
See more room tips
  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kashka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carruda, Guest Relations Manager at Holiday Inn Eugene - Springfield, responded to this review, 16 October 2013
Thank you for taking time to review our hotel. Many internet booking sites offer deep discounts to customers booking reservations with them. In their verbage they should inform their customers due to the discount they offer the rate does not qualify for some hotel programs. This would give you the opportunity to decide what would best fit your situation.
Best Regards,
Guest Service Manager
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Portland, Oregon
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 14 October 2013 via mobile

I've stayed here numerous times and I've never been disappointed. The rooms are clean, spacious and modern. Staff is friendly and welcome my super cute Jack Russell Terrier. There is plenty of parking and can accommodate large vehicles. It's within walking distance of some great restaurants and also Starbucks. I'll be back again and again.

Stayed October 2013, travelled on business
Helpful?
Thank Allo602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carruda, Guest Relations Manager at Holiday Inn Eugene - Springfield, responded to this review, 16 October 2013
We really enjoy those familar faces that come through the front door time and time again; it's like having family at our house. We appreciate you sharing your experiences with others and we look forward to your next visit.
Best Regards,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Garden Grove, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

Stayed here a couple of nights while my son moved in to the university. The room was huge! we needed a roll away for my son one night and the staff had it up in no time. We plan on going back to catch a football game and will definitely stay here. There is a beer place(Hop Valley brewing company) in walking distance that was great.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carruda, Guest Relations Manager at Holiday Inn Eugene - Springfield, responded to this review, 16 October 2013
There is no better place to be then the Holiday Inn during football season; we love our Ducks. You'll be met with goodies during check in the day before the game and lots of fans from both teams. If your'e lucky you may run into someone you know. We hope we see you wearing your favorite Duck shirt.
Best Regards,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

We recently stayed at this Holdiay Inn at the beginning and end of a trip to the Oregon Coast . It is very convenient to the Eugene airport but not so close as to be able to hear air traffic. The staff was extremely friendly and we were able to walk to several good restaurants for breakfast and dinner. We selected a king corner room with the easy to use online reservation system. The only minor issue was with the air conditioning system. The thermometer seemed to be off and we were up several times during the night to adjust the temperature. When the unit was running it was very noisy.

Room Tip: Choose a corner room for size and quietness. .
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KathrynG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carruda, Guest Relations Manager at Holiday Inn Eugene - Springfield, responded to this review, 16 October 2013
Your trip sounds like it was wonderful; the Oregon Coast is beautiful any time of year. We're so glad you were able to include us as part of your trip. Our location allows for convenience of access to the Interstate without being right on it and many restaurants choices all within walking distance; everything comes together for a stress free experience. Letting the front desk know you experienced a problem with your HVAC gives us an opportuinty to correct the problem.
Best Regards,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 September 2013

This was our third stay here and once again, we were not disappointed. That says a lot considering we were there for an entire week. The friendliest, helpful staff, sizeable clean rooms, complimentary newspaper, flat-screen TV, delicious welcome cookies -- it all added up to a perfect visit. Even the hotel restaurant serves a flavorful breakfast with HOT buttered toast (and I am picky about breakfast)! The hotel is very near a shuttle for the Oregon Ducks games and there are plenty of good restaurants and fast food within walking distance. It’s right off Interstate 5 but in a quiet area. A short drive to downtown Eugene and a mall down the street. Highly recommend. We will be back!

Room Tip: We like a corner room on an upper floor---gives you extra windows and a nice view--even if it means...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LuvTOtravel06560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carruda, Guest Relations Manager at Holiday Inn Eugene - Springfield, responded to this review, 16 October 2013
We enjoyed reading about your recent stay at the Holiday Inn; a stay that checked all the boxes for a great hotel experience. We love having the opportunity to offer our guests the amenities they are looking for during their stay. Restaurants, shopping, shuttles to the game, or just a walk along the river all within a couple minutes either by car or on foot. We look forward to your next stay with us.
Best Regards,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Eugene - Springfield

Property: Holiday Inn Eugene - Springfield
Address: 919 Kruse Way, Springfield, OR 97477
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Springfield
#3 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Eugene - Springfield 3*
Number of rooms: 153
Official Description (provided by the hotel):
Eugene Hotel Offers Free Shuttle Service For a convenient location and 'excellent'- rated service, visit the newly built, 100% smoke free Holiday Inn Eugene North - Springfield, Oregon. Our hotel's location near I-5 puts guests just a few miles from Mahlon Sweet Airport (EUG), and we offer free shuttle service to the airport. Our hotel in Springfield is located just minutes from the University of Oregon's Autzen Stadium and Hayward Field. You can see a performance at the Hult Center for the Performing Arts or go shopping at the Gateway Mall, both are just a few miles from our hotel. In Eugene, you'll find numerous vineyards that offer both tours and tastings of locally produced wines. Our North Eugene hotel is conveniently located near the new PeaceHealth RiverBend Hospital, Symantec, Oregon Research Institute, Hexion Specialty Chemicals, PacificSource and other businesses in both Springfield and Eugene. Lodging at our hotel gives you access to the more than 4,000 sq. ft. of meeting space, as well as our 24-hour business center. Our smoke free Springfield, OR hotel's amenities include a heated, indoor pool and spa, a 24-hour fitness center and our Italian restaurant and lounge, Amici, which serves breakfast and dinner. Looking for a room or suite with free high-speed Internet access, triple-sheeted bedding, a 32-inch flat screen HDTV and a large workspace? Look no further than our Holiday Inn Hotel in Eugene. ... more   less 
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Also Known As:
Holiday Inn Eugene - Springfield Hotel Springfield
Holiday Inn Springfield
Springfield Holiday Inn
Holiday Inn Eugene - Springfield Oregon

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