Welcoming staff and great service. A very comfortable room and beds helped get a good night sleep after a long drive. Well managed and hot made to order breakfast were excellent as well. All for a great value.More
Welcoming staff and great service. A very comfortable room and beds helped get a good night sleep after a long drive. Well managed and hot made to order breakfast were excellent as well. All for a great value.MoreShow less
We are pleased that you got a comfortable nights sleep after your day of traveling and a nice hot breakfast before continuing your trip! Thank you for stopping by and staying with us! We hope you will stop by again on your next trip through Sutherlin!
The rooms had glass water glasses and ceramic coffee mugs and the toilets were still a bit short for me but I believe they were 16" in height. you were greeted immediately with a smile and a pleasant greeting as soon as you opened the lobby doors. The breakfast staff was equally pleasant, helpful and friendly. This should be the model for all BW properties.
Thank you very much for your nice review. We are very pleased that we had made a lasting impression for you on your stay with us. Your comments on our performance were much appreciated and shall be passed on to the appropriate staff members. I am sure they will be thrilled to hear they made your stay a memorable one. We hope to see you again soon!
Everything about our stay at all of the Best Westerns we stayed at was absolutely great. I highly recommend all of the Best Western Plus Hotels. Great breakfast, very nice swimming pools, very clean rooms.
We appreciate your review about Best Western Plus. We are glad that you enjoyed your stay at the Hartford Lodge! We are happy that you enjoyed the breakfast and our indoor pool too! We hope to see you again soon!
When we booked the room, a top floor was requested. Unfortunately, we did not receive it as we also checked in late, and there were 2 different sets of wedding guests at this location. the room was noisy, was very close to the stairs, and the ice machines.. Upon our 2nd day, we were given a top room at the end of the hotel. What a difference. Quiet, peaceful and no noise from the ice machines or people coming in late.
I must say , the breakfast was great. You are given a breakfast voucher, and can get real eggs, bacon, pancakes , omlettes. What a great idea!!!!!!!!!! Also offered is a full breakfast bar, while you wait for your special order. This is definitely a plus for this hotel.
Great room, very clean. Comfortable bed. Staff very friendly. Easy access to freeway. Great breakfast. Overall very pleased. Easy parking. Easy check in and check out. Far enough from roads to make for peace and quiet. Italian restaurant nearby was pretty good. Pizza place had good food and great service. Not a chain store, a good place for families.
We are delighted that you were pleased with your experience here at the lodge and in Sutherlin Oregon! We are glad that you were comfortable in your room and found it to be quiet even with the free way near by. Thank you for staying with us! We hope that you will stay with us again on your next visit to Oregon!
We spent two nights at the Hartford Lodge while visiting friends in the area. The room was clean and the beds were comfortable. The room we had happened to be a wheelchair accessible room so the bathroom and closet were not as convenient for us as those in the "non accessible" rooms might have been. There was a small frig, microwave and coffeemaker as advertised.
The breakfast room was bright and clean and the staff who worked the breakfast room were all very cheerful and helpful. There was a good selection of breads and cold cereals and also hot oatmeal. There was also some fresh fruit and I think some yogurt. In addition, you can order eggs cooked as you want with bacon or sausage. Both mornings, we asked for our bacon to be cooked crispy and that is exactly how we got it. There is an outside seating area off the breakfast room which would be pleasant when the mornings are warm enough to sit outside.
When we checked in, we were given two freshly baked cookies which were better than those you get at Doubletree Hotels. They have a little bakery in the reception area and there are also a variety of snacks for sale in the lobby, along with some local wines and jams. The staff at the front desk were cheerful and very helpful. I would definitely stay at the Hartford Lodge again.
We hope you had a great time visiting with your friends! Thank you for choosing to stay with us for your lodging needs. We are pleased that you found our room to be clean and comfortable as well as our staff members to be cheery and helpful. We apologize that the bathroom and closet did not work well for you during your stay. We are glad that you enjoyed breakfast and the fresh baked cookies! It sounds like you had a yummy breakfast too! We appreciate you taking the time to write a review about your recent stay. We hope to see you again on your next trip to Sutherlin, OR!