We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great service & location” 4 of 5 bubbles
Review of Embassy Suites by Hilton Portland Washington Square

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Portland Washington Square
Ranked #1 of 9 Hotels in Tigard
Certificate of Excellence
GreenLeadersSilver level
Jacksonville, Florida
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great service & location”
4 of 5 bubbles Reviewed 23 May 2014

I booked this room through a 3rd party which I normally never do so when I got there and my room type wasn't available, I was surprised I couldn't just switch to one that was. Lesson learned. The front desk staff was really great though, walked me over to the lounge after I declined the shuttle to the adjacent mall and took my cell # to call me as soon as the room was ready. The lounge was very comfortable and had a rally nice menu. I ordered the hummus appetizer which ended up being enormous AND delicious.. olives, cheese, pita... YUM. I got a call a little later and went to my room. The property is a little older, so the carpets have seen better days. Despite the normal wear and tear the place was very well maintained. I would have liked more outlets but the bed was very comfortable with lots of huge pillows. There was no light in the little coffee area which made that difficult and the closet had a weird smell, but not terrible. Just kind of musty. The shower was large with lots of shelves. The free breakfast in the morning did not disappoint. I love my Embassy Suites made to order omelet! I would definitely stay again.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Holly B,

Thanks for your business and sharing your experience on tripadvisor. Thanks for the favorable mention of our hummus appetizer! It's one of our menu's best kept secrets. Thanks, too, for the kind mentions concerning service, cleanliness and maintenance. We will certainly research your reservation to isolate and eliminate any musty smell in the closet. Thanks for the feedback and we look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,140 reviews from our community

Traveller rating
    547
    362
    144
    52
    35
See reviews for
440
228
39
330
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed 23 May 2014

Very nice and pretty hotel will stay there again lots of parking and safe great location easy to get to places the breakfast was great real good pool was nice and the washing room was great room was huge nice and clean.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kenneth D. V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Kenneth,

We're especially excited when we earn a 5-star review and yours is no exception. We appreciate your endorsement and thoughtful comments. Your loyalty is the greatest reward for those of us who make a career of serving and we're grateful for your business.

Please come visit again soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roseville, California
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 23 May 2014

Staff was friendly and helpful. We stayed in the North wing - haven't stayed at this hotel before, so I don't know if the atrium rooms are better, but the North wing room we stayed in was dated (Mediterranean-style wallpaper) and average cleanliness. The carpet didn't look clean enough to walk in my stocking feet. I have stayed at Embassy Suites before, and was disappointed with this one.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tod66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Tod66,

My heart sank as I read your review. We obviously didn't deliver an excellent experience for you and I'm truly sorry. For what it's worth, we're in the design & planning phase of a comprehensive refresh. I certainly hope that you'll consider staying with us again next year, as the physical experience you value will be dramatically different.

Thank you for your review,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delta, British Columbia, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

This hotel is right across the street from Washington Square Mall (easy walk...about 5 - 10 minutes at most). The complimentary breakfast (made to order omelettes are amazing) and complimentary evening reception were very well hosted and stocked! Staff are very helpful.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brit C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Brit C,

Thank you for your terrific review. We're very concerned with making sure our guests enjoy the added benefits of staying with us. Embassy Suites presents a unique offering from other hotels and we strive to ensure that you perceive an unparalleled value and excellent quality.

We love your review and will look forward to our next opportunity to build your omelet!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 May 2014

I just went there for a long weekend road trip and stay in there for 2 days....maybe we're little bit early to check in which is 3:30pm(but the check in time said 3pm), so we went to shopping mall nearby and went back after dinner, when we got the room, it have cookie crumble on the floor and the cabinet still had a pack of cookie!! After kid bath, we looking for the dryer and was missing....coz we booked the room thru priceline ,the room is not good for 2 adults and 2 kids, so the other day we asked for change. The staff was so kind to help us to change to other room, but the problem pop up again, I found a tiny needle on the carpet, so please parents ...we need to looked around first!!! The house keeping need to careful! Other than that is ok.....the breakfast is great ,the omelette is awesome!!! Beware a long line up for omelette!!! Lol

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Wendy K,

Thank you for your review and feedback. Please accept my personal apology for the circumstances you described in your suites. I'm embarrassed and will make every effort to locate your reservation and address the problems you've noted. Safety and superb cleanliness are our highest priorities and we take feedback like yours very seriously.

Thank you again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tigard, United States
1 review
4 of 5 bubbles Reviewed 19 May 2014

I came in on business unplanned and ordered room service upon arrival the hotel service is excellent, in room dining very good, clean and quality linens. noise from elevator running I should have asked to change rooms. Check out is easy

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rod C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Rod,

Thanks for your terrific review. We're very proud of the culinary team at Embassy Suites and are delighted that you found the food of excellent quality. Thanks, too, for noticing the quality of our linen. I'm always amazed at how much we spend to ensure a great sleeping experience. However, feedback like yours makes it all worth the investment.

We appreciate your business and look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richland, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

My family and I stayed for a weekend back in March. Overall, everything was really great. The weekend seemed to be a kids hockey tournament and dance competition weekend. Of course, there is a certain noise level that comes with it, but that is to be expected, so to me, this ultimately wasn't a big deal. (I see reviews where folks condemn the hotel for this, but some people tend to forget that the parents of said children should be wrangling them, not leaving them for the hotel staff to babysit!)

Despite being busy at breakfast, (which, again, comes with the territory of a busy weekend, so people shouldn't get their knickers in a twist over it [folks, don't blame the hotel, it's not their fault that people tend to all show up at once!]) Tables we're cleared in a timely fashion and the quality of the food was everything I have come to expect and love at an Embassy Suites.

The room was very tidy and seemed up to date. Beds were comfy and clean. We slept very well despite their being kids all over the place all weekend.

I love that this hotel is so close to the highway and the mall. We would definitely stay here again!

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott_Youngblood, General Manager at Embassy Suites by Hilton Portland Washington Square, responded to this review, 24 May 2014
Dear Sarah,

What a remarkable review! A member of my staff printed and enthusiastically delivered your review to me today. While we certainly appreciate your perspective, we also work very hard to ensure spring break and other tournament weekends are enjoyable for all of our guests.

We will be excited to welcome you back next time and truly appreciate your kind remarks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Tigard
Downtown
Embassy Suites by Hilton Portland - Downtown
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Portland Washington Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Portland Washington Square

Property: Embassy Suites by Hilton Portland Washington Square
Address: 9000 SW Washington Square Rd, Tigard, OR 97223-4426
Phone Number:
Region: United States > Oregon > Tigard
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Tigard
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton Portland Washington Square 3*
Number of rooms: 356
Official Description (provided by the hotel):
The impressive Embassy Suites Portland Washington Square hotel in Tigard, Oregon is next to the Washington Square mall and only a short drive from downtown Portland. A complimentary full cooked-to-order breakfast is served each morning and in the evening guests are invited to the Evening Reception featuring complimentary drinks and light snacks. Guests enjoy the convenience of being near Portland and other area attractions such as Washington County vineyards, the Oregon Zoo, and Children's Museum. The hotel is also located near many Portland business corporate offices, perfect for business travelers and is equipped with over 24,000 square feet of meeting and event space to host business meetings and large events and receptions. Business facilities include a business center, meeting and conference rooms, printing and copying services, audio/visual equipment rental and banquet rooms. The 100% non-smoking, all-suite hotel boasts beautifully decorated spacious two-room guest suites. Each suite features a private bedroom and separate living room with a large well-lit work/dining table. The suites are designed with comfort in mind and include two cable televisions, two telephones, Internet access, refrigerator, microwave and coffee maker. The hotel has an on-property Crossroads Restaurant & Bar serving a menu of fresh Northwest entrees for lunch and dinner. Room Service is also offered daily to guests. Guests of the Tigard hotel have access to recreational facilities including the indoor pool and fitness center. Complimentary shuttle service to nearby sites is also provided for guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Agoda, Odigeo, Hilton Hotels Direct, Hotel.de, HRS and Ebookers so you can book your Embassy Suites by Hilton Portland Washington Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Portland
Embassy Suites Tigard
Tigard Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing