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“Not really a suite”

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DoubleTree by Hilton Hotel Portland - Tigard
Ranked #2 of 9 Hotels in Tigard
Certificate of Excellence
Vancouver
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not really a suite”
Reviewed 21 July 2014

The rooms are large and they do have a microwave and mini fridge.

To me a suite has a sleeping area that has a door so that someone can stay up while someone else goes to bed.

The price was good and the location is excellent for food and shopping. The hotel is somewhat dated and could use updating but again for the price can't really complain too much.

The free "high speed" wifi is not high speed. It dropped relatively frequently just the internet connectivity not the link status. It's fine for email, twitter and the like but inadequate for streaming anything. It seems now though many places charge a per day fee for this though so again it was inconvenient but for free can't complain. Just shouldn't be marketed as high speed.

In my opinion this is closer to 2.5 stars than 3.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alderion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Tampa, Florida
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 July 2014 via mobile

Booked hotel using hotwire since we only needed it for one night before we journeyed further south the next day. We weren't sure what to expect, but were pleasantly surprised with our experience.

Rooms are spacious, beds very comfortable, lots of pillows, and separate sitting area.

They serve a hot breakfast in the morning that we were very pleased with. The scrambled eggs were cooked perfectly!

We arrived around 130 am and noticed a odd smell in the room. It smelled like body odor. The smell dissipated when we turned on the AC, but would return when AC was off. We didn't asked for another room since were only were staying one night and were too exhausted from our day of traveling.

Stayed July 2014
Helpful?
Thank Lindsey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 6 Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 July 2014

We spent three nights in a spacious king bed suite equipped with microwave, mini-fridge and complimentary in-room wifi with decent connectivity. The bed was comfortable and I had really good quality sleep. The location is super convenient. Washington Square is right across the street. Restaurants such as Red Lobster and Cheesecake Factory are nearby.

Breakfast selection changes daily. Hot food such as scramble eggs and pancakes are replenished frequently. Their afternoon baked chocolate chip cookies were so yummy! I forgot to bring swimsuit or else would have used the swimming pool. There were several machines in the fitness room.

I would stay here again.

Room Tip: Quiet stay on the third floor
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wenyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 6 Contributor
106 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 June 2014

This is a good choice for business travel if you need to work in the room. There is ample space, you don't feel crowded. For the money, a room in the $100-$120 range, this is a really good deal. This is a good location, within walking distance to the mall and to restaurants. People giving this below average reviews are just asking too much from a hotel in this price range. The property is not new, but it is in good condition, the carpet in my room looked very new, so they do the needed upgrades.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAPOLEI
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

The rooms are "suites", so their good size. Location is perfect! Easy on and off highway, huge mall right across street. Water pressure in room was awesome. The staff was kinda blah. Not rude, just there. No attempts to be friendly. But not rude. Breakfast is incredible. Eggs, omelette, French toast, bacon, sausage, great selection.... It's slightly more than your Super 8's and Motel 6's but considering the room size and breakfast, it's so worth it.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LINDA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Moody, BC, Canada
Level 5 Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 June 2014

the only complaint that my wife and I could possibly have had was that the door to our room had a firm close. The first few times it closed with a loud bang until we trained ourselves to close it softly. Our neighbours had to do the same, so we were started a couple times. Other than that, the sleep quality, cleanliness, quiet, location, were all just fine and well worth the room rate. Breakfast was modest but certainly adequate. Since the many negative reviews, I believe that things have changed significantly. I am critical of things that are 'not right' but I can say that were happy with our stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dbinns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

Price is cheap, but the service quality is pretty good.The receiption is nice, room is clean, everything is new, the continental breakfast is pretty good,they have one employee who's in charge of that.
If possible, I'll choose it again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vagrant1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremiah703, Guest Relations Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, 4 September 2014
We are more than happy to read of your enjoyment at our property. As a team, from housekeeping, to the desk, to our breakfast attendant, we strive to make your experience with us is a positive and pleasant one. In our renovations to make your experience with us even better, we hope that you'll return to see us perform as a DoubleTree by Hilton; coming soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Portland - Tigard

Property: DoubleTree by Hilton Hotel Portland - Tigard
Address: 9575 SW Locust Street, Tigard, OR 97223-6677 (Formerly Phoenix Inn Suites Tigard)
Phone Number:
Region: United States > Oregon > Tigard
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Tigard
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — DoubleTree by Hilton Hotel Portland - Tigard 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more   less 
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Also Known As:
Phoenix Inn Suites Tigard Hotel Tigard
Phoenix Hotel Tigard

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